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“A Little Bit of Heaven”

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Santa Maria Suites Hotel
Ranked #4 of 51 Hotels in Key West
Certificate of Excellence
Reviewed 23 March 2014

From the moment I walked through the lobby into the pool area, I FEEL IN LOVE! The sense of being in a secluded resort surrounded by beautiful coconut & palm trees with orchids growing from the trunks. Amazing, courteous staff...5stars!

Stayed: March 2014, travelled with friends
Thank Robin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SantaMariaGM, General Manager at Santa Maria Suites Hotel, responded to this reviewResponded 14 April 2014

Dear Santa Maria Suites Guest,

Thank you for your comments and really appreciate your business. We are glad you had a nice stay and hope you return….soon!

Thank you very much for the 5 Star rating! FYI...most all of the orchids are presently blooming and really beautiful to see.

The Santa Maria staff and I look forward to your next visit to Key West.

Sincerely,
Steve Mungall

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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875 - 881 of 1,857 reviews

Reviewed 19 March 2014

Two wonderful gals at the Reception desk, named Dusti and Karina treated us very well. Dusti suggested places to eat nearby. The suite and pool area were very clean and very well kept. The appearance is appealing inside and out!

  • Stayed: March 2014, travelled with friends
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1  Thank camperNovaScotia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SantaMariaGM, General Manager at Santa Maria Suites Hotel, responded to this reviewResponded 14 April 2014

Dear Santa Maria Suites Guest,

Thank you for your comments and really appreciate your business. We are glad you had a nice stay and hope you return….soon!

Thank you very much for the 5 Star rating! ...and for recognizing Dusti and Karina's efforts.

The Santa Maria staff and I look forward to your next visit to Key West.

Sincerely,
Steve Mungall

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2014

my family of 4 (me, husband, 16 & 13 year old daughters) were back in KW for a fantastic family trip on 2/15-2/21. this is the sixth trip to KW and the sixth stay at santa maria suites. it was and always has been lovely. we stayed in a lower level room this time (#13). while it was nice to be so close to the pool, we decided that we prefer the upper, 2-level rooms. it offers a little more privacy for us and allows for a bit more separation when we have had too much family togetherness. we took advantage of the gym this time and while it's small-you really can't fit more than 2 people in there, it was ok. my only complaint this trip would be the early morning pool chair savers. the people that get up at 7am and throw a towel and a magazine across 8 pool chairs but are never actually seen in them. it always seemed to work out that we had pool chairs when we wanted them but sometimes not right next to each other. this is a beautiful hotel, with friendly staff and lovely amenities. it's truly home away from home. but way nicer than my ACTUAL home. :) i highly recommend this hotel for families or couples.

  • Stayed: February 2014, travelled with family
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1  Thank amyj1020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SantaMariaGM, General Manager at Santa Maria Suites Hotel, responded to this reviewResponded 14 April 2014

Dear Santa Maria Suites Guest,

Thank you for your comments and really appreciate your business. We are glad you had a nice stay and hope you return….soon!

Thank you very much for the 5 Star rating! Did we make your reservation for the 7th time to Santa Maria Suites? Let me know when or I'll call you!

The Santa Maria staff and I look forward to your next visit to Key West.

Sincerely,
Steve Mungall

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 March 2014

PROS: The suites are basically fully-furnished apartments. We had a big party of 14 people (in 4 different suites) aged from 3 to 65+ and everyone felt comfortable. I saw all 4 of these suites and they were all similar (super clean and up to date). One night we even made dinner for all 14 people in the kitchen. The property is small so it is easy/fast to get around/from room to room/out of the property. Every day we sat by the pool and drank complimentary smoothies. Jaclyn (worked by the pool) was so friendly and welcoming - we loved her.

CONS: The other pool attendant (didn't catch her name but she was a blonde in her late 40s/50s) was the complete opposite - she was actually pissed/angry every time I saw her (weird and totally uncomfortable!). She was especially rude to the children (aged 3 and 5)...why you would be mean to a kid is beyond me. The pool area is tiny and heavily shaded - not enough room to sunbathe. Be forewarned, the beach isn't the most awesome beach. We spent most of our day time near the pool or exploring the island on bikes (which you can rent on-site).

Room Tip: Book early! Get a room facing the pool.
See more room tips
  • Stayed: March 2014, travelled with family
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1  Thank MICHELLE M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SantaMariaGM, General Manager at Santa Maria Suites Hotel, responded to this reviewResponded 14 April 2014

Dear Santa Maria Suites Guest,

Thank you for your comments and really appreciate your business. We are glad you had a nice stay and hope you return….soon!

Please come back with or with out your group...thank you for all the kind words.

The Santa Maria staff and I look forward to your next visit to Key West.

Sincerely,
Steve Mungall

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 March 2014

We stayed at the Santa Maria with 12 other family members for a milestone birthday celebration. Our group had 4 rooms 3 of which were 2 bedroom suites. The kitchens were amazing for the size of the suite with more workable space than my own condo. The bedrooms were very comfortable, amenities and pool area were really awesome. Great quality toiletries. Very accommodating staff. Very clean. Good performance with wifi. We live in Naples Florida so we are used to a paradise like location and this stay even surpassed our expectations.

Room Tip: Get a pool view room. We liked the second floor but there are no elevators so beware if stairs are...
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  • Stayed: March 2014, travelled with family
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Thank klickm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SantaMariaGM, General Manager at Santa Maria Suites Hotel, responded to this reviewResponded 14 April 2014

Dear Santa Maria Suites Guest,

Thank you for your comments and really appreciate your business. We are glad you had a nice stay and hope you return….soon!

Thank you very much for the 5 Star rating! Please come back with or with out your group!

The Santa Maria staff and I look forward to your next visit to Key West.

Sincerely,
Steve Mungall

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 March 2014

Our two night stay at the Santa Maria apartments exceeded our expectations. We were given apartment two, which overlooked the pool. This was an excellent apartment, with a spacious kitchen, well appointed lounge area and wonderful bedrooms with comfy beds. The main bedroom was spacious and we loved the en-suite. The teenagers were quite happy in their bedroom but the patchy wi-fi bothered them. Suck it up, we're in Key West! The wine and snacks by the pool was a welcome sight.

We had a car but only drove it to the supermarket for dinner supplies. Our only full day in Key West was rainy but we made the most of it by exploring the town on foot. Santa Maria Suites is located near the beach and a short walk to Duvall St. The staff are ever so helpful and very friendly. Parking and access was excellent, our apartment was quiet and the laid back atmosphere was what we expected.

We will definitely be back one day!

Room Tip: A ground floor apartment, such as number 2.
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  • Stayed: January 2014, travelled with family
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Thank Sarah R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SantaMariaGM, General Manager at Santa Maria Suites Hotel, responded to this reviewResponded 14 April 2014

Dear Santa Maria Suites Guest,

Thank you for your comments and really appreciate your business. We are glad you had a nice stay and hope you return….soon!

Thank you very much for the 5 Star rating!

The Santa Maria staff and I look forward to your next visit to Key West.

Sincerely,
Steve Mungall

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 March 2014

We could not have asked for a more posh and functional two bedroom suite, done in muted colors and with excellent special design. We did not use every feature but it was quite clear that you could make dinner or enjoy a simple breakfast with ease. The Suites were on the whole pretty quiet though they faced the pool and had some exterior noise, But a little loud partying is expected in that town.

Our best experience was with the friendly, knowledgeable staff who recommended the best deep sea fishing trip of our lives, endorsed our sea plan trip to Dry Tortuga National Park, made sure every creature comfort we requested were delivered quickly and provided us with so many fresh baked muffins each day that it was almost over the top.

This fascility enjoys a top notch sushi restaurant next door as well. Some might find its location a little out of the way for non-stop partying but we liked having parking when we needed it and the few short blocks to walk to Mallory Square and other action sites.

We want to single out Nordi for his kindness, willingness to help us even on his day off and understanding our interests and taking care of them. Please ask for his help when you stay there.

A five star came down to four only because the lovely pool area is cramped and made it a bit uncomfortable to use with all the families there, That is not the facilities fault but it did impact our stay somewhat,

Room Tip: Room 15 is a two bedroom suite that overlooks the pool but is not in obvious eye contact to those be...
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  • Stayed: February 2014, travelled with family
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Thank winetraveler17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SantaMariaGM, General Manager at Santa Maria Suites Hotel, responded to this reviewResponded 14 April 2014

Dear Santa Maria Suites Guest,

Thank you for your comments and really appreciate your business. We are glad you had a nice stay and hope you return….soon!

Thank you for recognizing Nordi for his efforts....the Dry Tortugas and Ft. Jefferson are a real treasure to experience.

The Santa Maria staff and I look forward to your next visit to Key West.

Sincerely,
Steve Mungall

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Santa Maria Suites Hotel

Address: 1401 Simonton St, Key West, FL 33040-3116
Phone Number:
Region: United States > Florida > Florida Keys > Key West
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Key West
#1 Luxury Hotel in Key West
Price Range: £312 - £765 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Santa Maria Suites Hotel 4*
Number of rooms: 34
Official Description (provided by the hotel):
Experience the eclectic and sophisticated charm of Key West with out the hustle & bustle of a large hotel at the Santa Maria Suites Resort. Barely a block from Duval Street and the Atlantic Ocean, the Santa Maria is an elegantly refined all suites hotel designed for the discriminating traveler. ... more   less 
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Also Known As:
Santa Maria Hotel Key West
Santa Maria Resort
Santa Maria Suites Hotel Key West, Florida

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