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“Santa Maria in Key West” 5 of 5 bubbles
Review of Santa Maria Suites

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Santa Maria Suites
Ranked #5 of 51 Hotels in Key West
Certificate of Excellence
Greensboro, North Carolina
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Santa Maria in Key West”
5 of 5 bubbles Reviewed 14 May 2014

The rooms were very nice. Modern decor but functional. Several nice touches, leaving fresh baked muffins in the room in the evening, Dove candy along with bottled water. The afternoon Happy Hour was a big success with our crowd. Wonderful location, several good restaurants within walking distance. Definitely would stay here again!

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Nunder2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SantaMariaGM, General Manager at Santa Maria Suites, responded to this review, 19 July 2014
Dear Santa Maria Suites Guest,

Thank you for your comments and really appreciate your business. We are glad you had a nice stay and hope you return….soon!

Thank you very much for the 5 Star rating! Sounds like you had a great Birthday trip.

The Santa Maria staff and I look forward to your next visit to Key West.

Sincerely,
Steve Mungall
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,680 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (394)
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English first
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 14 May 2014

Two couples were looking for a nice place to celebrate a 40th birthday and found a great place one block off of Duvall Street on the south side of the island. The hotel was located in a perfect spot with easy access to all the hot spots. The staff, service and rooms were top notch! If you are looking for a nice quiet place to relax during the day and hang out by the pool then this is the place to stay.

Rick from Cincinnati

  • Stayed May 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Rick H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SantaMariaGM, General Manager at Santa Maria Suites, responded to this review, 19 July 2014
Dear Santa Maria Suites Guest,

Thank you for your comments and really appreciate your business. We are glad you had a nice stay and hope you return….soon!

Thank you very much for the 5 Star rating!

The Santa Maria staff and I look forward to your next visit to Key West.

Sincerely,
Steve Mungall
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Great Falls, Virginia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 13 May 2014

The rooms are great, the pool is secluded and nicely landscaped, and the staff is very friendly and helpful. The location is perfect as it is a short walk to a public beach, and a long walk to all the noise and nightlife. There are plenty of good restaurants nearby, but a walk to the far end of Duval street is very doable. Ample parking at the property if you feel you need a car. We will definitely be back on our next trip to Key West.

  • Stayed March 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank taxmanemc2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SantaMariaGM, General Manager at Santa Maria Suites, responded to this review, 19 July 2014
Dear Santa Maria Suites Guest,

Thank you for your comments and really appreciate your business. We are glad you had a nice stay and hope you return….soon!

Thank you very much for the 5 Star rating!

The Santa Maria staff and I look forward to your next visit to Key West.

Sincerely,
Steve Mungall
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 7 May 2014 via mobile

Very nice rooms, beautiful secluded pool area & very quiet. Easy access to Duval Street. Rented bikes & that is definitely the best way to get around Key West. Amberlyn at the pool was very guest focused & provided us a good recommendation on a Cuban restaurant. Dusti at the front desk was very helpful as well.

Stayed April 2014, travelled with friends
Helpful?
Thank Sunny179
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SantaMariaGM, General Manager at Santa Maria Suites, responded to this review, 19 July 2014
Dear Santa Maria Suites Guest,

Thank you for your comments and really appreciate your business. We are glad you had a nice stay and hope you return….soon!

Thank you very much for the 5 Star rating! So glad Dusti helped make your stay enjoyable.

The Santa Maria staff and I look forward to your next visit to Key West.

Sincerely,
Steve Mungall
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Richmond, Virginia
Level Contributor
52 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 bubbles Reviewed 6 May 2014 via mobile

We stayed in a 2 bedroom queen suite for 3 nights. We were immediately awed by the beautiful kitchen, amazing double head shower, friendly staff. The price seemed great for a suite with all of the accommodations. Couldn't believe we had 2.5 bathrooms! Beds were more than comfortable, everything was clean. Location was great. Close to the (small) beach, several minute walk to Duvall street bars. We didn't take a cab the whole time we were here.

Jaclynn was one of our favorite parts of the trip. Always smiling and offering advice on dinner spots or things to do. Service with a smile always!


The only thing is one night we didn't get turn down service and one day we didn't have our room straightened up during the day so we had no towels. I called the front desk and it took them awhile to bring us some. Not the end of the world, but maybe they should invest in more or better housekeeping for that reason. I would definitely return

Stayed May 2014, travelled with friends
Helpful?
1 Thank cmk042288
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SantaMariaGM, General Manager at Santa Maria Suites, responded to this review, 19 July 2014
Dear Santa Maria Suites Guest,

Thank you for your comments and really appreciate your business. We are glad you had a nice stay and hope you return….soon!
Thank you for all your detail comments. We read all comments and act on all of them. Thank you.

The Santa Maria staff and I look forward to your next visit to Key West.

Sincerely,
Steve Mungall
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pacifica
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 2 May 2014

Spent 4 nights in a two bedroom suite, great location, superb service, fabulous amenities.
Customer service at the front desk and pool were 5 star! Special thanks to Nordi and AmberLyn!
Loved the complimentary muffins in the room and smoothies at the pool!

Room Tip: Most rooms overlook the pool and it's very quiet!
See more room tips
  • Stayed April 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank lemmits
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SantaMariaGM, General Manager at Santa Maria Suites, responded to this review, 19 July 2014
Dear Santa Maria Suites Guest,

Thank you for your comments and really appreciate your business. We are glad you had a nice stay and hope you return….soon!

Thank you very much for the 5 Star rating! So glad that Nordi and Amberlyn could help....thank you.

The Santa Maria staff and I look forward to your next visit to Key West.

Sincerely,
Steve Mungall
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
pacific palisades, CA
Level Contributor
46 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed 2 May 2014

In the bustle of Key West (the week after Easter), Santa Maria Suites is an oasis of calm at the south end of Duval Street (aka the quiet end of town). We had a two bedroom, two and half bath, duplex (bedrooms upstairs, living and kitchen down) along the back side of the property. Probably about 1200 sq ft => fairly narrow and deep => when the sofa bed in the living room is extended, it takes up the width. As others have noted, the single floor units are wider and undoubtedly feel more expansive; but I would guess that you get more street and/or apartment above noise in those units. Three balconies, so lots of places to sit out, but there aren't really any views other than the pool view (which is nicely landscaped and was never a zoo).

Kitchen is very well stocked and they brought us muffins, mini frozen dove bars and chocolates nightly. (Also, free wine by the pool in the early evening and free smoothies anytime.) We cooked some light meals. Due to the "modern" streamlined appliances, be aware that the oven won't accommodate anything large. Wasn't a problem for us, but as one of the other reviewers noted, you can't cook a turkey in there! Good bar ware and a wine refrigerator are nice touches.

The front desk personnel were all extremely helpful in recommending restaurants and things to do and service was prompt and efficient. The only complaint we would have is that one day housekeeping didn't show up till 5pm.

For all those folks who are put off by the recent rise in prices at Southernmost at the Beach (right next door), I will note that guests at the Santa Maria can get the same beach chair and towel service at South Beach….

Room Tip: Rooms on the north side get some street noise.
See more room tips
  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank bearwald
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SantaMariaGM, General Manager at Santa Maria Suites, responded to this review, 19 July 2014
Dear Santa Maria Suites Guest,

Thank you for your comments and really appreciate your business. We are glad you had a nice stay and hope you return….soon!

Thank you very much for the 5 Star rating and all of the great comments!

The Santa Maria staff and I look forward to your next visit to Key West.

Sincerely,
Steve Mungall
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Santa Maria Suites

Property: Santa Maria Suites
Address: 1401 Simonton Street, Key West, FL 33040-3116
Phone Number:
Region: United States > Florida > Florida Keys > Key West
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Key West
#2 Luxury Hotel in Key West
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Santa Maria Suites 4*
Number of rooms: 35
Official Description (provided by the hotel):
Experience the eclectic and sophisticated charm of Key West with out the hustle & bustle of a large hotel at the Santa Maria Suites Resort. Barely a block from Duval Street and the Atlantic Ocean, the Santa Maria is an elegantly refined all suites hotel designed for the discriminating traveler. ... more   less 
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Also Known As:
Santa Maria Hotel Key West
Santa Maria Resort
Santa Maria Suites Key West, Florida

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