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“Excellent!”

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Santa Maria Suites Hotel
Ranked #5 of 51 Hotels in Key West
Certificate of Excellence
Chicago IL
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Excellent!”
Reviewed 16 August 2014

Everything was as described on the website. Excellent staff and check in (Nordi and all of the others). The pool was fabulous (outside of some loose tiles near the fountains). All amenities were excellent from the free smoothies to the dove bars and muffins. The kitchens are excellent with plenty of storage. The store across the street was less than stellar however. You might want to look up Fausto's for actual groceries. A 10 minute walk to Duval and Truman, jetskiing and water sports at the reach next door and a reasonably priced and fabulous breakfast at the Southernmost across the street. Loved it!

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank ChicagoFemale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SantaMariaGM, General Manager at Santa Maria Suites Hotel, responded to this review, 9 December 2014
Dear Santa Maria Suites Guest,

Thank you for your comments and really appreciate your business. We are glad you had a nice stay and hope you return….soon!

I'm glad you enjoyed all of our amenities...Dove Ice Cream is my favorite. Thank you very much for the 5 Star rating!

The Santa Maria staff and I look forward to your next visit to Key West.

Sincerely,
Steve Mungall
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (414)
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Los Angeles, California
Level Contributor
50 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 15 August 2014 via mobile

I travel to Florida pretty often and on one of my trips I decided to take the three hour drive to the Keys and found those gem of a hotel. Santa Maria was the best hotel in the keys. There's a lot of bed and breakfast spots down there but this hotel was just phenomenal. We had a two bedroom suite at a relatively low cost. It came with a full kitchen, dining and living area and It's modern features were definitely unrivaled in the other hotels. Yes I peaked in the other ones (Hey, I wanted to make sure that I wasn't being jipped on my stay). The pool was worth lounging all day and the restaurant and staff were so welcoming. I truly felt like I was in the Caribbean!

Stayed June 2014, travelled with friends
Helpful?
2 Thank Jennifer H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SantaMariaGM, General Manager at Santa Maria Suites Hotel, responded to this review, 9 December 2014
Dear Santa Maria Suites Guest,

Thank you for your comments and really appreciate your business. We are glad you had a nice stay and hope you return….soon!

The pool is nice to spend time at. Thank you very much for the 5 Star rating!

The Santa Maria staff and I look forward to your next visit to Key West.

Sincerely,
Steve Mungall
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Richmond, Virginia
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 14 August 2014

Exceeded expectations in every regard. The desk personnel were phenomenally helpful during booking, even finding us the king suite we desired for our entire stay despite limited availability and booking only a couple of weeks out.

Check in was quick and easy and they were able to accommodate an early check in. I noticed at check in that there property is part of the "Small Luxury Hotels of the World", a pleasant surprise as I've always had good experiences at affiliated properties. Front desk is attended 24/7 and all were very friendly and helpful (including restaurant recommendations, activities, bike rentals, etc.).

They provide affiliation to the beach in front of the Southernmost Hotel property, about a block away. Honestly, it's a pretty lousy beach as beaches go (small, abutted by concrete jetties, lot of seaweed and brown water until you get about 100 meters out), but the same can be said for pretty much all of Key West, I wouldn't go to KW for its beaches. The good news is that the pool area that is at the center of Santa Maria Suites is fantastic. Entire pool deck is marble (Travertine I think), with a pair of irregularly shaped pools which I believe were salt water (no eye irritation like chlorine). The entire area is surrounded by palm trees and other native plantings (with plant names on small placards), and is kept immaculately clean and well kept. Plenty of high-quality, comfortable chaises. A small "bar" where they will make you complimentary smoothies, will add booze for a reasonable charge, complimentary wine and hummus from 4:00-5:30 every day.

The king suites themselves are perfect for two couples for small families. Two bedrooms, each with a king bed. There is also a pullout sleep sofa in the living area. Flat screen TV's on wall in each bedroom as well as living area. Bathrooms (two) are high-end, with marble, walk-in glass walled showers, ceramic vessel dual sink vanities. Kitchen is very Euro, sleek cabinets, granite counters and high-end appliances. Kitchen and living area are all one open area, with a nice balcony (2nd floor suites) or patio (1st floor suites) with a chaise, small table and couple of chairs.

Every afternoon, two friendly guys bring muffins for breakfast, and restock Dove chocolates and mini ice cream bars. Local paper at door every morning.

Perfect location for us - located a block from south end of Duval ("upper Duval" - not sure why south end of Duval is "upper" and north end is "lower"). Away from the fray of "lower Duval", but still walkable to anything on Duval, or better, rent a couple of bikes, perfect way to get around easily to all restaurants, bars, shops, Mallory Square, attractions, etc. - short bike ride and no hassles parking.

Overall, I can't imagine a better overall lodging experience on Key West. Not the cheapest, but I thought it was good value for the money. Highly recommend, would definitely go back.

Room Tip: I believe they only have two room types, king suites and queen suites. It appeared as if there may...
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  • Stayed August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
3 Thank JeffElgin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SantaMariaGM, General Manager at Santa Maria Suites Hotel, responded to this review, 9 December 2014
Dear Santa Maria Suites Guest,

Thank you for your comments and really appreciate your business. We are glad you had a nice stay and hope you return….soon!

Thank you for all of your information and the value we provide. Also thank you very much for the 5 Star rating!

The Santa Maria staff and I look forward to your next visit to Key West.

Sincerely,
Steve Mungall
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leighton Buzzard, United Kingdom
Level Contributor
27 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 14 August 2014 via mobile

We chose Santa Maria after much careful research and looking at TA reviews, it was well worth the effort. Tree are 5 in our party so the 2 bed and large pull out bed worked well, the pool view was a nice choice also. Service was excellent with the concierge a great source of local knowledge, the restaurant recommendations were great. The suite was well kitted out and the provision of muffins each night was great in that it meant no huge rush to go and find breakfast. Happy hour at the pool and the availability of free smoothies was a welcome bonus.

Stayed August 2014, travelled with family
Helpful?
1 Thank Pete P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SantaMariaGM, General Manager at Santa Maria Suites Hotel, responded to this review, 9 December 2014
Dear Santa Maria Suites Guest,

Thank you for your comments and really appreciate your business. We are glad you had a nice stay and hope you return….soon!

Five guest fit well in our suites. Glad you had such a good stay. Thank you very much for the 5 Star rating!

The Santa Maria staff and I look forward to your next visit to Key West.

Sincerely,
Steve Mungall
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
Reviewed 12 August 2014

I was in Key West for a weekend and I was staying in this resort. The room is fantastic, spacious, and very comfortable large bed, full kitchen and very clean. The hotel is not very close to the downtown but it is possible to go since you're willing to make a 20-minute walk.

  • Stayed September 2013, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank GT_Oliveira22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SantaMariaGM, General Manager at Santa Maria Suites Hotel, responded to this review, 9 December 2014
Dear Santa Maria Suites Guest,

Thank you for your comments and really appreciate your business. We are glad you had a nice stay and hope you return….soon!

Pretty much everything you want to do in Key West is with in a 20 minute walk from the Santa Maria Suites. Glad you enjoyed your stay. Thank you very much for the 5 Star rating!

The Santa Maria staff and I look forward to your next visit to Key West.

Sincerely,
Steve Mungall
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sarasota, FL
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 11 August 2014

We spent three days at Santa Maria Suites and had the most incredible time. The suites are designed with cool, modern deco that is so refreshing after a long, hot day in Key West. Free smoothies, fresh fruit, cucumber water and popsicles at the pool are such a great touch! It's just a block off of Duval and right around the corner from the Southernmost Point. The entire staff was so helpful and kind. We really enjoyed speaking with everyone and getting their local touch on suggestions of places to check out. Definitely try the Cuban place across the street, their cuban sandwiches are amazing! We loved the nightly delivery of Dove Chocolates and fresh muffins from Key West Cakes. Arnold was a wonderful deliver man too! Thank you so much for a great weekend, we will for sure be back!

  • Stayed July 2014, travelled with friends
    • Value
    • Rooms
    • Service
Helpful?
1 Thank SiestaBeachGirl1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SantaMariaGM, General Manager at Santa Maria Suites Hotel, responded to this review, 9 December 2014
Dear Santa Maria Suites Guest,

Thank you for your comments and really appreciate your business. We are glad you had a nice stay and hope you return….soon!

Yes, it is nice to have Anna's across the street...great Cuban To Go food. Thank you very much for the 5 Star rating!

The Santa Maria staff and I look forward to your next visit to Key West.

Sincerely,
Steve Mungall
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rockledge, Florida
Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 10 August 2014

After researching different places to stay and reading reviews, we decided to try the Santa Maria Suites. We were NOT disappointed!! The bi-level 2 bedroom suite was a nice place to come back to after an adventurous day! The small personal touches of bed & body work products, complimentary laundry soap, dish soap, etc made our time more pleasurable. The staff was amazing and, although we were missed by housekeeping one day, it was corrected quickly! The complimentary muffins, dove chocolates & ice cream bars, smoothies and lemonades made the family not want to leave to see the sights! The pool and gardens were peaceful and fun. We will definitely be recommending as well as returning!!!

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Tammy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SantaMariaGM, General Manager at Santa Maria Suites Hotel, responded to this review, 9 December 2014
Dear Santa Maria Suites Guest,

Thank you for your comments and really appreciate your business. We are glad you had a nice stay and hope you return….soon!

Glad you enjoyed all the amenities and treats. Thank you very much for the 5 Star rating!

The Santa Maria staff and I look forward to your next visit to Key West.

Sincerely,
Steve Mungall
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Santa Maria Suites Hotel

Property: Santa Maria Suites Hotel
Address: 1401 Simonton St, Key West, FL 33040
Phone Number:
Region: United States > Florida > Florida Keys > Key West
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Key West
#2 Luxury Hotel in Key West
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Santa Maria Suites Hotel 4*
Number of rooms: 35
Official Description (provided by the hotel):
Experience the eclectic and sophisticated charm of Key West with out the hustle & bustle of a large hotel at the Santa Maria Suites Resort. Barely a block from Duval Street and the Atlantic Ocean, the Santa Maria is an elegantly refined all suites hotel designed for the discriminating traveler. ... more   less 
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Also Known As:
Santa Maria Hotel Key West
Santa Maria Resort
Santa Maria Suites Hotel Key West, Florida

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