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All reviews free smoothies dove ice cream bars fresh muffins bi level turn down service full kitchen duval street washer and dryer happy hour two bedroom suite pool area half bath southernmost point quiet side bottled water every night living area
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Reviewed 1 December 2016

We visit Key West every 18 to 24 months and always enjoy it. This is the first time we stayed at the Santa Maria Suites and it was great. The large pools were warm and inviting. The staff was super friendly and accommodating (they were always at the ready to assist). The (2) bedroom suites are super clean, comfortable, spacious and beautifully decorated.

The one thing that was missing for me was a lack of day time entertainment. We love sitting pool side and it would have been nice to hear some live music (maybe an acoustic guitar player).

Overall, a great place to stay . . . we will be back.

Room tip: Loved the first floor (2 bedroom suite on one level) . . . great access to the pool
Date of stay: November 2016
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank fivestamps
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SMSJEH, Owner at Santa Maria Suites Hotel, responded to this reviewResponded 1 December 2016

Dear fivestamps,
Thank you for taking the time to write this great review of our hotel.
We hope that we will be your hotel of choice on you next visit to Key West.
All the best,
Jim Heineman
VP Operations

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Reviewed 29 November 2016

We stayed at Santa Maria Suites the week of November 14 and it was the most perfect place to stay in Key West. The hotel is quiet, nestled at the end of Duval street in the Southernmost point area; but walking distance to the beach. We did the trolley tour which was great it gave the opportunity to get to Mallory square and other points of interest and was hop on and off for two days.
We were a group of 4 (two couples) and the room is set up perfectly with rooms away from each other that had full bathrooms in each room. The hotel was extremely clean and had everything that you would need a hotel to have, it even had a separate ice maker in the room. The pool was nice in a garden setting was peaceful and never crowded. There is a bar at the pool which offers complimentary smoothies, chips and dips. The hotel staff was extremely pleasant and always helpful. We booked all tours from the hotel concierge.
The turn down service each night is a special touch that I have not experienced at any other hotel...providing muffins, mini dove bars and chocolates.
Special thank you to Marta, Karina, Jazmine and Ken...Awesome staff. Thank you for the complimentary champagne celebrating our anniversaries and my birthday
If ever in Key West again I would 100% stay at Santa Maria Suites again.
Thank you

Room tip: Choose lower level, full flight of stairs for upper level
Date of stay: November 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank cynthiap192016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SMSJEH, Owner at Santa Maria Suites Hotel, responded to this reviewResponded 30 November 2016

Dear cynthiap 192016,
I love to read reviews of our hotel that start with the word "PERFECT". We do have a great location, great amenities and one of the best staffs on the island.
We look forward to hosting your next visit to Key West.
All the best,
Jim Heineman
VP Operations

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Reviewed 27 November 2016 via mobile

Perfect !
Like a charming boutique hotel. Warm pools and very nice garden.
Gorgeous suite on 2 levels with pool view balcony on each floor(2nd and top floor). Amazing kitchen with fruit, wine cellar and even freezer with complementary ice creams.
Complementary snacks and wine by the pool in the afternoon.
Beautifully decorated rooms, very modern.
Very friendly staff.
No breakfast served at the hotel but the most delicious French bakery is just a few minutes away.
I enjoyed everything there!

Date of stay: November 2016
Trip type: Travelled with family
Thank delphineh_12
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SMSJEH, Owner at Santa Maria Suites Hotel, responded to this reviewResponded 28 November 2016

Dear delphine h,
Thank you for this "Wonderful" review of our hotel.
We look forward to hosting your next trip to Key West.
All the best,
Jim Heineman
VP Operations

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Reviewed 25 November 2016 via mobile

After staying here last march we could not wait to come back again, this time for thanksgiving. The island is a bit busier but so fun. This hotel is a real gem. Perfectly located at the end of Duval Street. One block from the southernmost point the rooms are clean and spacious suites with a well equipped kitchen. The pool area is comfortable and chic. The free smoothies are a nice treat, as is the complimentary wine and snack happy hour at 4 daily. The sweet dream muffins delivered to your room each night are a nice treat to wake up in the morning. Lots of nice amenities here and all in a perfect location for biking or walking to everything. Attentive staff is the icing on the cake ! Will definitely be back.

Date of stay: November 2016
Trip type: Travelled with family
Thank TDurkin
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SMSJEH, Owner at Santa Maria Suites Hotel, responded to this reviewResponded 26 November 2016

Dear TDurkin,
Thank you so much for returning to our hotel again for you holiday celebration. We know we have done our job when we have our guest return again and again.
We look forward to hosting your next visit to Key West.
All the best,
Jim Heineman
VP Operations

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Reviewed 24 November 2016 via mobile

Wonderfully appointed 2 bedroom suite, very modern and up to date, lots of room,courteous staff.
Does not have an ocean view but ice pool in the courtyard. Would definitely stay there again. Close to all the action of Duvall street, but far enough away that's its easy to relax.

Date of stay: November 2016
Trip type: Travelled with family
1  Thank Thomas S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SMSJEH, Owner at Santa Maria Suites Hotel, responded to this reviewResponded 25 November 2016

Dear Thomas S,
Thanks for the "Great" review of our hotel.
We look forward to hosting your next visit to Key West.
All the best,
Jim Heineman
VP Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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