We arrived to key west off the ferry around noon on a very hot day we stopped in to see about a possible check-in and the front desk staff and concierge greeted us with such friendliness they made us feel right at home. The lobby was so refreshing after the short but very hot walk to the hotel. They were able to give us our room early and we were so thankful. The hotel was perfect; modern, clean, tranquil, and romantic. Perfect for a date night getaway on that beautiful little tropical island. Close enough to ducal street yet far enough to have a peaceful unwinding at night. The bar and pool area were pristine and the staff went over and above to accommodate us. They checked our luggage for us the next day after we checked out of the room so we didn't have to carry it around all day. They even offered to accomadate us when we found out our ferry was cancelled for a fair price but we ended up renting a car to get home instead of staying another night. We definitely would have loved to stay another night but we were on a fairly tight itinerary while visiting Florida from Canada. We will definitely be visiting again in the future!