We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Room like a cave”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Key West Marriott Beachside Hotel
Ranked #18 of 51 Hotels in Key West
Certificate of Excellence
Marco Island, Florida
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Room like a cave”
Reviewed 14 March 2012

We were very disappointed in the room and noisy restaurant!! We had stayed at the other Marriott on the beach many years agonow the Casa Marina, and thought this would be similar. What a mistake!! Their idea of a beach was some sand dumped in a small area with a few chairs and a sea wall.. We did not realize we would have to request a suite to get a view and a large room. This hotel was definitely not up to Marriott standards--more like a Holiday Inn!! We asled for a different room but they said they were all sold out except rooms like ours.. It was almost impossible to find our room among the maze. of hallways. They should sell this place!!

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Suzy575
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiffany H, Manager at Key West Marriott Beachside Hotel, responded to this review, 23 March 2012
Thank your for your review. We are sorry you did not enjoy our stay with us. We do try to make it very clear through our central reservations and online that our standard rooms do not have a view. Only our suites offer views and they are in high demand. We recommend that if you ever choose to stay with us again, to book a suite in advance as they are very rarely available on the day of check in.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

2,705 reviews from our community

Traveller rating
    1,646
    643
    231
    108
    77
See reviews for
535
1,454
51
148
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (799)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Sagamore Hills, Ohio
Level Contributor
64 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 12 March 2012

Celebrating our 40th Wedding anniversary with another couple married one week prior to us, we headed to Key West, Florida, and stayed at the Key West Marriott Beachside Hotel. What a great choice! We were treated upon arrival to a complimentary champagne toast (thanks, Jake Mir) prior to checking into our suite with two bedrooms, a spacious living area, and a well-supplied kitchen. The view from our balcony was a bit limited of the ocean being off to the left, but it was still a great place. The rooms were clean and all accommodations were very comfortable. The concierge, a woman who had family roots in Key West, was able to provide us with bicycles, as well as great restaurant choices, and places to go while in Key West. She was wonderful and had a great sense of humor, making the trip even more enjoyable. Aside from biking all over the key for 6 days, we also made use of the shuttle from the hotel which took people on the hour to Margaritaville and picked them up at the same place at 20 minutes after the hour. One driver (Ken) provided huge amounts of information in his whimsical manner which served us well throughout the stay.
While we did not make use of the dinner options at the hotel, we did have wonderful breakfasts in the hotel. We chose the buffet option but my wife, due to gluten intolerance, elected to have omelets made for a small upcharge. I should also note that the cooks were cognizant of what she could eat, which made us more comfortable that no reactions would be experienced.
We spent time in Key West in the morning, returned in the afternoon and spent time at the pool and in the hot-tub, and then ventured out again in the evening. And despite the spring break crowd, we only heard noise one night, and that was promptly stopped.
We truly enjoyed our stay at this hotel and felt we were treated so well by the staff. Be aware that the rooms are made up any time before 5:00, just something one needs to be aware of and which the hotel notifies its guests about in the room. We worked around it well. And did I mention that the master bedroom (great tub and shower) always had the bed turned down and a complimentary chocolate placed on the pillow. A nice touch to a great day.

Room Tip: The top floor has a spiral staircase to a small area on the roof. Kind of fun. Also, be aware of the...
See more room tips
  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Remark72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiffany H, Manager at Key West Marriott Beachside Hotel, responded to this review, 23 March 2012
Thank you very much for your kind review and specifically for mentioning the key individuals who stood out in your mind. We are very proud of our staff and customer service. We hope to see you again on your next visit to Key West.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle, Washington
Level Contributor
91 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 9 March 2012

I was the group travel coordinator for a business group and selected this hotel for our 3 day conference in Key West. We all had one bedroom Oceanfront suites. The hotel seems older and dated from the outside, but upon entering the guest room suite, I was very pleased! There was a full kitchen, with granite countertops, a dining room, living room, large bedroom, bath and patio complete with lounging chairs and a staircase out to the beach. The furnishings were very tasteful, beautiful beachy colors, in theme with Key West. Everyone in the group loved their rooms and said I had picked the right hotel. I spent many hours considering several Key West hotels and the Marriott Beachside was the best value by far. It is a ways from downtown, but offers comfortable, complimentary shuttle buses every 30 minutes. I actually preferred being away from all the noise and bustle of town - the resort is a nice, quiet, restful spot - perfect for relaxing at the pool or sitting on their dock over the water.

Room Tip: Get an Oceanfront suite away from the main road.
See more room tips
  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GazzaGirlSeattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiffany H, Manager at Key West Marriott Beachside Hotel, responded to this review, 23 March 2012
Thank you so much for your kind review. We appreciate you bringing your group here and hope you do so again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tampa, Florida
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 8 March 2012

My husband and I went down to Key West for a long weekend. I have stayed with Marriott for many business trips and felt that these hotels could be trusted and reliable. We got way more than we expected when we arrived. The outside of the hotel looks older, however, the interior of the hotel is absolutely beautiful. The choice of decor throughout the hotel makes it feel very nice and as though we should have paid more for what we got. The staff was very friendly and very receptive to our needs. There are two things that you must be aware of though: 1. This hotel is not close to the downtown Key West area, you must take a shuttle or taxi. 2. Many of the rooms don't have a view. We were aware that we did not pay for a view and we didn't expect one. This hotel was absolutely wonderful and we will look forward to staying here again in the future.

Room Tip: If you want a room with a view, book it. Don't expect a view if you don't pay for the upgra...
See more room tips
  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KMart3307
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiffany H, Manager at Key West Marriott Beachside Hotel, responded to this review, 23 March 2012
Thank you for choosing us for your weekend getaway and please keep us in mind for your next one!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Notre-Dame-de-Grâce, Pays de la Loire, France
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 March 2012

I am a gold Marriott Member and gave up many points to stay at this very average hotel. I was given a box size room with no view. The location is "close to nowhere" which is fine if you're OK with using a shuttle that comes by once a hour (hint: use your car and stay sober if you want to experience Key West).

There are no ice machines and you need to order ice from room service. Be prepared to wait 45 minutes to start cooling off any drinks you may not have purchased from their restaurants (probably need to wait 45 minute for those too).

Room Tip: book 18 months prior to visit and avoid spring break
See more room tips
  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sylvain Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiffany H, Manager at Key West Marriott Beachside Hotel, responded to this review, 23 March 2012
Thank you for your review. We are very sorry you did not enjoy your stay with us. Unfortunately, none of our standard rooms offer a view of any kind. I would suggest, if you ever find yourself in Key West again, to upgrade to a suite. I'm sure you would find the suite accommodations more comfortable. In addition, all of our suites have full refrigerators with self making ice machines in them.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lyndhurst, New Jersey
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 8 March 2012

This is a very nice and clean hotel. The people were nice, except for the breakfast servers... The rooms were spotless and the beds were perfect. I am extremely picky and very hard to please. The only problem I had with this room was my view(but that was my husbands fault) This is a great hotel and would absolutely stay again and again. It was a bit far from Duval street and Mallory Square, but right near the marina for deep sea fishing and even closer to Dion's Chicken. (my kids love it) you will be pleasantly shocked. The pool is fantastic and the workers around the pool even fix your towles and make sure you are comfortable. The guys that rent the waverunners and run the excursions are cool and very nice. Key West is a great place, as was this Hotel. It was a real gem. You must see Mallory square during sun set and take a schooner boat ride. Breathtaking!!!!!

I love it!

Room Tip: get a room with either an ocean view or a pool view, otherwise you will look into trees and other bu...
See more room tips
  • Stayed May 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank beentheredonethat92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiffany H, Manager at Key West Marriott Beachside Hotel, responded to this review, 23 March 2012
Thank you for your kind review. We hope you choose to stay with us again on your next visit to Key West.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Genoa, Ohio
Level Contributor
87 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 6 March 2012

Thought we booked for a good price for the area. Once we checked in they charged our card a second time and told us it would take up to five business days to get our money back. We got to our room and it felt like a box with no view at all and one window. For the price I don't believe it was worth it. They did offer a free shuttle into town to Duval St. which was nice. Other than that not too much more.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HoggNation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiffany H, Manager at Key West Marriott Beachside Hotel, responded to this review, 23 March 2012
Thank you for your review. We are sorry your visit with us did not meet all of your expectations. If you do ever visit us again, please visit our concierge so then can assist you with taking advantage of all the amenities our hotel has to offer.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Key West hotels
1.4 mi away
Parrot Key Hotel and Resort
3.2 mi away
Southernmost Beach Resort
2.9 mi away
Casa Marina, A Waldorf Astoria Resort
Show Prices
Show Prices
Show Prices
3.2 mi away
Almond Tree Inn
Almond Tree Inn
#1 of 51 in Key West
1,612 reviews
0.7 mi away
DoubleTree by Hilton Hotel Grand Key Resort - Key West
3.4 mi away
Hyatt Centric Key West Resort and Spa
Show Prices
Show Prices
Show Prices

Been to Key West Marriott Beachside Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Key West Marriott Beachside Hotel

Property: Key West Marriott Beachside Hotel
Address: 3841 North Roosevelt Boulevard, Key West, FL 33040-4534
Region: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Key West
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — Key West Marriott Beachside Hotel 3.5*
Number of rooms: 214
Official Description (provided by the hotel):
Key West Marriott Beachside Hotel is a seven-acre waterfront property with lush tropical gardens, magnificent waterfront swimming pool and a wide variety of unique dining experiences. It is a blend of island ambiance and contemporary elegance, set on the southernmost point of one of the world's most storied travel destinations.129 one, two and three bedroom suites plus 93 king standard rooms. Each suite has a gourmet kitchen with sub zero refrigerator freezer, living room, dinning room, spa tub in master bathroom, marble floors, balcony and washer dryer with resort or water views. The standard rooms are much smaller with one king bed and view of an open walkway.Our man made beach is for tanning with limited water access, we do have a water sports concession on property on the beach and a fishing pier.Our new WIFI service is complimentary through out the hotel including rooms and the pool area. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Odigeo, TravelUp, Travel Republic (UK), Marriott, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Key West Marriott Beachside Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Key West
Marriott Beachside Hotel
Key West Marriott Beachside Hotel Florida

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing