I just spent a long weekend with a group of friends at the KW Marriott Beachside. The property is beautiful! A great pool area and man-made beach that overlooks the bay. We had a 3 bedroom suite which was wonderful..... had a full kitchen, large living room and dining area and each room had its own bathroom. The fitness room lacked.... only one weight bench a couple of treadmills and stationary bikes. The hotel offers complimentary shuttle to Duval every hour which was nice otherwise its a $18 cab ride there.
Service lacked all throughout our stay! When you are a frequent Marriott customer you anticipate a certain level of service from their properties. Service was extremely slow at the poolside bar and restaurant. The Front Desk and Restaurant staff were not friendly and made it seem to be an effort to wait on you or to even recognize you. The only staff that would pass you throughout the property and greet you was the housekeeping staff. Guest recognition and helpfulness is what can make or break even the most beautiful property!
For this level of hotel I would expect a greater level of service.
- Official Description (provided by the hotel):
- Key West Marriott Beachside Hotel is a seven-acre waterfront property with lush tropical gardens, magnificent waterfront swimming pool and a wide variety of unique dining experiences. It is a blend of island ambiance and contemporary elegance, set on the southernmost point of one of the world's most storied travel destinations.129 one, two and three bedroom suites plus 93 king standard rooms. Each suite has a gourmet kitchen with sub zero refrigerator freezer, living room, dinning room, spa tub in master bathroom, marble floors, balcony and washer dryer with resort or water views. The standard rooms are much smaller with one king bed and view of an open walkway.Our man made beach is for tanning with limited water access, we do have a water sports concession on property on the beach and a fishing pier.Our new WIFI service is complimentary through out the hotel including rooms and the pool area. ... more less
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- Also Known As:
- Marriott Key West
- Marriott Beachside Hotel
- Key West Marriott Beachside Hotel Florida