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“Horrible Service” 1 of 5 bubbles
Review of Chesapeake Beach Resort

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Chesapeake Beach Resort
Ranked #13 of 19 Hotels in Islamorada
Savannah, Georgia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Horrible Service”
1 of 5 bubbles Reviewed 21 July 2014

Only because the front desk people there are so rude, I rated this place Terrible! The views are wonderful and the housekeepers are okay but the front desk people hurry to check you in and get you out of the office quick and do not seem to care about the guests!

When I checked in they gave me a map and the guy spoke so quickly showing me where everything was without letting me ask any questions, handed me two towels and told me to enjoy my stay BUT before he walked back into the employee office area I quickly asked him of any good places to eat from the list of 20 restaurants that he gave me and he looked at me blankly and said "I don't know".....It seemed very rude to me, but I guess they do not understand that WE are the reasons they have a JOB! and OH! about an hour later I saw the same person riding around on a gulf cart smoking a cigarette and FLICK the cigarette out onto the property!!!!!!!! I was so disgusted!!!!!!!!!!!!

Room Tip: I stayed in room 701, it was gorgeous!
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  • Stayed July 2014, travelled as a couple
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Crystal J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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671 reviews from our community

Traveller rating
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    118
    47
    47
See reviews for
208
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9
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (197)
Date | Rating
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English first
Townsend, MA
Level Contributor
116 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 bubbles Reviewed 20 July 2014

Stayed in a deluxe oceanfront and the room was typical older resort room. Could definitely use an upgrade. Nice view, small waterfront. Good under building parking.
Terrible breakfast - bacon sliced so thin you could see through it with no flavor.
Horrible wifi. Got kicked off regularly.

  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Dotneko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 7 July 2014

A very friendly staff on a busy holiday weekend and a great experience throughout our stay. Overall, a good value and experience. Stayed in a Deluxe Ocean-view room. The room was clean each day on our return and the view from the room was as advertised. The bath counter and sink were updated as well as the room itself but the tub/shower seemed a little dated compared to the rest of the room; it was very clean though as with the rest of the room. We would stay here again without question in one of the ocean view rooms. We are not the type to spend much time in the room while on vacation and it exceeded our expectations. The grounds and amenities were as advertised and met or exceeded our expectations. The unlimited use of non-motorized water sports, continental breakfast, and the bottled water delivered in room each day were huge benefits as well.

Room Tip: One of the Ocean view rooms is must in my opinion
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  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Eric A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sollentuna, Sweden
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 7 July 2014

Maybe we just had bad luck. We arrived late to the hotel and put our luggage in the room / cabin and went away and ate. When we came back the room was full of cockroaches. They crawled on our bags and into our beds. The children refused to sleep in that room so we had to switch rooms. This held good but the room was much smaller and with two small double beds. It was crowded for two adults and two teenagers 12 and 15 years. The Resort feels old and little worn out.There were two nice pools in the hotel area but it was hard to swim in the sea, no really beach. Breakfast was included but was pretty simple. We probably would have chosen another hotel and will do that if any next time in Islamorada.

Room Tip: Higer floor, close to the Ocean.
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  • Stayed June 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Peter J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Port Saint Lucie, Florida
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 7 July 2014

We stayed 3 nights here. The grounds were ok,and the rooms were typical of the keys ( which by the wayis our favorite vacation spot) however, i was on the hammock on our last night,fell off and hurt my back. The hammock was not properly installed,and the hook came out of the tree. The staff did absolutly nothing about it. We had to insist they remove it from the floor. Unreal, stay at your own risk, is the hotel policy. They gave me no compensation,not even an apoligy. Beware of this resort!

  • Stayed May 2014
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank jenniferpad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tampa, Florida
Level Contributor
196 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
3 of 5 bubbles Reviewed 6 July 2014

I found a great rate for this place and read Trip Advisor reviews that were good, so I was thrilled. We arrived and the gentleman in the office was really not very personable although he got a bit better when we asked questions about where to fish. It just seemed that I had to pull each answer out of him. Our room was in the older building (the same one in which the office is located). No problem, but clearly this room needed updating. The drain in the tub was rusted with a piece of soap left in it and the wall next to toilet was peeling. Two tiny towels were the only ones to use to shower so I went to get others. It rained that night and we awoke to a flooded parking lot having to wade through water to get to the car. Lightning blew out the tv system, so no tv all night either. The mosquitos in the morning were so bad, we had to run out and buy bug spray in order to launch our kayaks. Easy launch area with water to rinse after being out in the water. The pool area is nice, but the pool is old and in need of major renovations. We could see black areas where they have patched the sides and I think that's why the water level is underneath these areas. When I checked out, I asked for a discount due to the many issues but was told "no" all issues were acts of God. Yuppers, they are right, however, they just lost my business. Pictures are deceptive and make this little place appear much larger too!

Room Tip: Maybe the newer buildings on the water--they look newer. However, they are pricier too.
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  • Stayed July 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank ronjoduffy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 3 July 2014 via mobile

Nice view but that is all. Room had layers of dirt behind furniture. Found a pair of pants in room from previous guest. Balcony door wouldn't lock. Electrical plug in over center of sink. Mold in heat/ac unit. On the plus, the view was great and nice to have a kayak available if u wanted to paddle. Discussed my concerns at front desk as leaving and desk attendant not concerned.

  • Stayed June 2014
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Joyce N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Chesapeake Beach Resort

Property: Chesapeake Beach Resort
Address: 83409 Overseas Hwy, P.O. Box 909, Islamorada, FL 33036-3526
Region: United States > Florida > Florida Keys > Islamorada
Amenities:
Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Top resorts Hotel in Islamorada
#11 On the Beach Hotel in Islamorada
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Chesapeake Beach Resort 2.5*
Number of rooms: 65
Official Description (provided by the hotel):
Islamorada's famous beach and fishing destination, Chesapeake Beach Resort, rests on 6.5 Acres of oceanfront sands and gardens halfway between Miami and Key West, in the Florida Keys. Our property delivers state-of-the-art amenities and luxurious accommodations to our guests. We are proud to offer HDTV, Stereo radio/CD/alarm and wireless internet connection, along with carpeting, furniture, bathrooms and kitchens including granite countertops and vanities; all to make your stay more enjoyable and relaxing. ... more   less 
Reservation Options:
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Also Known As:
Chesapeake Beach Hotel Islamorada
Chesapeake Beach Resort Islamorada, Florida - Florida Keys

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