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“This is a great place to stay only if your living in the best room on property” 3 of 5 bubbles
Review of Postcard Inn Beach Resort & Marina at Holiday Isle

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Postcard Inn Beach Resort & Marina at Holiday Isle
Ranked #9 of 19 Hotels in Islamorada
Ashburn, Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“This is a great place to stay only if your living in the best room on property”
3 of 5 bubbles Reviewed 3 December 2013

So I have mixed reviews of this place. First impression was really not good at all. We arrived here at midnight on a Friday night. Upon arrival we were greater with blaring music from the tiki bar and whole lot of noise and drunkenness. The lady on checkin was good, but I had booked a room with an ocean front view and the only ones available were right above the tiki bar. Prior to checkin I had called and requested if they have a microwave in the room which they told me that if I request upon checkin they will place in room as I have two young kids. When i requested the lady in the front desk she pretty much said not possible as they never do that and the lady on the phone was wrong. however she will try and get me a room that has a micro or a stove top. she found us a place and shacked us up in the 500 building that seemed to be right above the marina and tiki bar and had good views but the music was blaring and the room seemed really dated and not even cleaned. Any how we moved it as it was now 1 am and we were just exhausted. Upon moving in we noticed little bugs and ants in the room which I complained to her about and she said that this is the keys , you will find ants everywhere. That just tipped the scale that she did not even try to cover it up. We were so desperate that we slept there but before doing so booked another hotel for the rest of our stay ( 5 days) with the intention of moving out the next morning.
The next day I went to the front desk and asked to speak to a manager on property as I wanted to move out immediately and wanted a complete refund.
I was then introduced to Maggie ( she's the best). I told her that we want to move out and that we want a complete refund and this were just not right. She calmed me down and assured me that she will try to fix everything and to just give them a shot. She then upgraded us to what she called the best room on property and that they just need to clean it and it will be ready in a couple hours. Promptly she called within a couple hours and told us the room was ready to move in.
Once we walked into the room our vacation really started. It was indeed their best room on property. It was the room that they have in their pictures and had two bedrooms a full kitchen , completely updated and spectacular views that they advertised for. Best of all no bugs or ants and had little noise from the tiki bar. I have to give special thanks to her as she was just the best and took into consideration my angst and frustration and the fact that i have two younger kids. The activities on property are pricey and but the location is just splendid . You are an arms length of anything you need and the views are to die for.
All in all this turned out to be one of the best vacations ever but only because our stay here was upgraded. The staff is extremely friendly but the housekeeping lacks considerably and you can tell this is an older property. Also i would not say this is completely kid friendly and the major attraction is the tiki bar and the views , the manmade beach is nice and the pools are clean. If you are interested in splendid views this is the place .

Room Tip: If you want to sleep then do not take any rooms on the 500 side , stick to the 100's and 200'...
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  • Stayed December 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Moeed R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,897 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (632)
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English first
Jacksonville, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 2 December 2013 via mobile

Beautiful views, very relaxing, easy to get to by boat, plenty to do on-site! However, the facilities for the marina are terrible! It is advertised in the Waterway Guide as having laundry facilities - it does not. It seems as if they were torn out when they remodeled the resort. It's a shame they have not paid more attention to the needs of the transient boater. The bathroom facilities really are lacking. The shower stalls (only one per gender) do not lock. The lady's does not even have a curtain. Not to mention that for as nice as the rest of the resort is (great fire pits), I was disappointed to see the disrepair and out-datedness and in need of a really good scrubbing these showers and toilets are. I think the owners should put in AT LEAST private showers/toilets for boating guests separate from the bar with secure access (a code on the door that is given to boaters upon registering their boat with the dock master). Overall, it was a lovely vacation, but the shower situation was awfully uncomfortable, and until improvements are made, we will not stay here again as boaters.

  • Stayed December 2013
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Cleanliness
Helpful?
Thank lovealwaysalli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Riverside
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 1 December 2013

Sits In-between Tiki Bar and Rumrunner. Rooms are clean an quiet. Had issue with my Ac Thermostat and drain of shower but maintenance can fix that. But had to ding them for it :( But otherwise this is an awesome place to stay. List of things within walking distance is very long and more than I want to type. Shulas being one of them, I did not get a chance to try :( Breakfast at the Raw Bar was good.

Room Tip: Staff will help you decide if you call reservations.
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  • Stayed November 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kirk R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunrise, Florida, United States
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 1 December 2013

We have stayed here 3 times, the location is just stunning. Plenty of nightlife as well and great for boating. The boat ramp needs some work, it is completely crooked and falling apart. We had an oceanfront room this time and the view was just amazing. The food at the tiki bar used to be better, it needs improvement. We love the fact, that we can bring our dog for no additional charge. The craft fair for the thanksgiving weekend was great as well. We will be back!

  • Stayed November 2013
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Svenja I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palm Beach Gardens, Florida
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 30 November 2013 via mobile

We were so lucky to stay during a beautiful weekend. The views from the various locations throughout the resort were spectacular.
The staff were very courteous and pleasant, especially the bartenders JP and Jenny!
I would recommend it to anyone.

  • Stayed November 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Cookwithpeg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis, Minnesota
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 19 November 2013 via mobile

We had a king room. It was very clean and comfortable. I was surprised at how quiet the room was, even with a wedding party happening literally outside our window. The staff was friendly and helpful at every turn. It was nice to have activity and bar options on the property. Great location.

Stayed November 2013, travelled as a couple
Helpful?
1 Thank AmyMHH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami, Florida
Level Contributor
130 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 bubbles Reviewed 19 November 2013

Once at the Post Card Inn, you may never want to leave. It has a beach, pool, dock, dive shop, restaurants, bars, gas station, boat rentals, and watersport rentals. The place has been remodeled and we stayed in one of the many buildings. Our room was clean and nicely furnished with nautical themes, flat screen tv, free WiFi, and a refrigerator. There was complimentary coffee in the morning and lemonade in the afternoon in the lobby. We enjoyed walking along the piers and small beach during sunset; it was beautiful in the evening with gas lamps and pit fires. The Tiki Bar and Rum Runners had a DJ as well as live music every night. Shulas has great burgers and an outside bar. You can even get married and have a reception on the the beach. You can also drive down to Key West to spend the day and be back for dinner.

Room Tip: Ask for a room above the dive shop or marina office to have more privacy and ability to park in fron...
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  • Stayed November 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank jenniferwilliams7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Postcard Inn Beach Resort & Marina at Holiday Isle

Property: Postcard Inn Beach Resort & Marina at Holiday Isle
Address: 84001 Overseas Hwy, Islamorada, FL 33036-3408
Phone Number:
Region: United States > Florida > Florida Keys > Islamorada
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Islamorada
#8 On the Beach Hotel in Islamorada
Price Range (Based on Average Rates): £££
Hotel Class:3 star — Postcard Inn Beach Resort & Marina at Holiday Isle 3*
Number of rooms: 143
Official Description (provided by the hotel):
A Florida Keys favorite beloved by beach-lovers and boaters, the oceanfront Postcard Inn Beach Resort and Marina at Holiday Isle (or PCI for short) in Islamorada is located minutes from Key Largo and a short drive from Fort Lauderdale/Miami and Key West. This iconic resort blends the retro, throwback atmosphere of a nostalgic American beach vacation with modern amenities like WiFi, iPod docks and flat-screen televisions. ... more   less 
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Also Known As:
Holiday Isle Resorts And Marina
Holiday Isle Resorts & Marina Hotel Islamorada
Holiday Isle Hotel Islamorada
Holiday Isle Islamorada
Postcard Inn Beach Resort & Marina At Holiday Isle Islamorada, Florida - Florida Keys

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