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Islander Resort
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Reviews (1,499)
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All reviewsguy harveyscreened in porchbar and grillhot tubsalt waterpool areafishing pierkey westsmall kitchenettewater sportslounge chairsfull kitchenocean viewpicnic tableslaid backceiling fanbeach front
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720 - 725 of 1,499 reviews
Reviewed 29 April 2014

This hotel lets the local families into the bar and pool area for free, so if you want
to spend time with drunk moms ignoring their 5 kids who are running amok
in the pools, then this is the place for you. Otherwise nice location.

  • Stayed: April 2014, travelled with friends
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3  Thank k812014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
islander123, Director of Sales at Islander Resort, responded to this reviewResponded 30 April 2014

Hello K812014 - Thank you for your input. We do try to be good neighbors and share our facilities with local guests too. It sounds like they were not being good neighbors during your stay and we apologize for that. If you have any additional information you can share, please email or call our General Manager, Robin - robin@guyharveyoutpostislamorada.com / 800-753-6002

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 April 2014

Had a wonderful stay here two years ago with friends from out of state.
Live on the Gulf Coast but would love to come back for another relaxing visit.
Really enjoyed the buffet breakfasts and dinners at the Bonefish Grill.
Great place to come if you really want a laid back experience.

Room Tip: Make sure to request a non pet approved room if any allergies.
  • Stayed: May 2013, travelled with friends
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Thank patricia w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
islander123, Director of Sales at Islander Resort, responded to this reviewResponded 30 April 2014

Hi Patricia - Thank you for your post. We're so happy you enjoyed your last trip. Hopefully, you get to come back soon, it sounds like you are long overdue for a visit. Warm Regards, Karen

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2014

We have just returned from 6 chilled out days at the Islander Resort. We thoroughly enjoyed our visit, and have no complaints about the resort.
Our only disappointment was that the rooms are quite dated, and need a little TLC. However, we do know that slowly the resort is being renovated, and this is being addressed. On the plus side, the rooms are very spacious, fantastically spaced throughout the resort, and have good facilities within the rooms.
Thoroughly recommend the breakfast, food plentiful and varied, staff wonderful, especially Debbie who was very attentive.
Staff on the reception are also lovely and very helpful, Thank you to Charlotte, Ellen and Charles, and a big thank you to Tammy who gave us lots of suggestions for restaurants etc.
Pools area is vast, never a problem with sunbeds, pools heated, and if you are lucky, you will have Danielle serving you throughout the day.
Wifi is available throughout and parking plentiful outside your room.
The resort has bbq's and picnic tables dotted around, and each room has 2 (brand new) sunbeds positioned outside.
Plenty to do at the water sports kiosk, although we didn't get to utilise this.
Finally, the gym is small, but sufficient for a quick workout.
We would definitely recommend this resort, and look forward to returning soon.

  • Stayed: April 2014, travelled with family
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Thank Jill186338
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
islander123, Director of Sales at Islander Resort, responded to this reviewResponded 30 April 2014

Hi Jill - Thank you so much for your review. The staff was very appreciative that you were thoughtful enough to mention them by name. Yes, you are correct, we are doing some renovations as part of our affiliation with Guy Harvey Outpost. Hopefully, you will back to see all the improvements. Thanks again, Karen

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 April 2014

With the exception of the breakfast team at the Bonefish Grill, I'd recommend the rest of the staff at this hotel get retrained in hotel management and service. Front desk staff is truly lacking and somewhat rude, just like many of the other reviews state. Housekeeping is a joke. Outside of that, the resort is in a fantastic location and has a great beach and pool. If you are particular about service, try another hotel.

  • Stayed: April 2014, travelled with family
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Thank Scott R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
islander123, Director of Sales at Islander Resort, responded to this reviewResponded 30 April 2014

Hello Scott - As happy as I was to hear how much you enjoyed the location, the breakfast, the beach and the pool, I was very upset to learn about your disappointing experience with the housekeeping and front desk staff. There's no excuse for rudeness. We'd love to get some additional information from you so we can follow up. If possible, could you please email or call our General Manager, Robin ? Robin@GuyHarveyOutpostIslamorada.com / 800-753-6002
Thank you, Karen

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 April 2014

Spent spring break here with husband and 11 year old. Very simple, close to restaurants, Theatre of the Sea, Robbies. Pools were very clean and not crowded. Outside bar at pool area was nice, good burgers, good service. Breakfast buffet was good, nothing fancy. Took a drive to Key west, about 1 1/2 hours away. We liked staying at the Islander, it was kid friendly and family oriented. We are going to try to stay here again next year.

  • Stayed: April 2014, travelled with family
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Thank md289
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
islander123, Director of Sales at Islander Resort, responded to this reviewResponded 30 April 2014

Dear MD 289 - We're are so happy you and your family enjoyed your stay. We'll be looking forward to seeing you next year. Please email Connie when you are ready to make reservations next time connie@guyharveyoutpostislamorada.com and let her know you are a repeat guest : ) Thank you for the review, Karen

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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