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“Breezy Palms: Antisocial and Rude manager”

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Breezy Palms Resort
Ranked #5 of 11 Islamorada B&B and Inns
Certificate of Excellence
Catskill, New York
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
“Breezy Palms: Antisocial and Rude manager”
Reviewed 13 December 2013

If you want to experience being in a mental hospital from the 40 next to erractic people, this is the place to be! Breeze Palms does not look bad by the outside, and the marina is ok. But wait until you try their hard and stiff mattress and I am not talking orthopedic I mean cheap quality mattress. You are better of on the floor "but" the rooms are not clean either with the smell of a cheap motel and do not there to complain! you will be treated by the manager an angry, old rude Cro-Magnon that treats badly their employees and screams at them,or you or who ever he feels like, making you “the guest” feeling uncomfortable. After all, I am on vacation paying to have a good time and not to presence this unpleasant environment.
This thing named “Loren” maybe because when I asked his name he refused to give it to me and then said it once but did not wanted to repeated or give a last name. Maybe an ex convict that does not want to be found? “Imagine that” a manager that refuse to give his name. Wow!!! I can not believe some one will have “Loren” representing their business. He probably came from an abuse house but he can’t blame every body for that! and I am a tourist after all not a psychiatrist to be dealing with such madness!!! Trust me this is not the place to relax!!

  • Stayed December 2013, travelled as a couple
    • Value
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    • Sleep Quality
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Helpful?
8 Thank Christine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Larry G, Manager at Breezy Palms Resort, responded to this review, 16 January 2014
We take our customers concerns very seriously. Unfortunately this review seems to have been written by someone who was not a guest at our resort. We do not allow unregistered guests and their dogs on the property as a courtesy and for the safety of our paying clientele. When these trespassers were asked to leave they became belligerent and threatening. All of the manager's names and contact information are clearly posted at our front desk where our guests check in and out, as well as in front of the information books in our rooms. Most of our employees have been with us for 10 to 30 years. Most of our customers are returning guests with many coming to stay with us every year for up to 20, 30 and even 40 years. We do not verbally abuse our staff or our customers.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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318 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (83)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
farnham common
Level Contributor
299 reviews
178 hotel reviews
common_n_hotel_reviews_1bd8 195 helpful votes
Reviewed 8 December 2013

Some way down the Keys, we were getting the feel that we were getting drawn into a ‘spiders web’, both sides of the highway were like trading estates with only intermittent motels. As sunset was fast approaching, we drove into the Breezy Palms Resort and sought solace on their quay, looking out to sea and the evening sun. No- where could be more pleasant and relaxing as we sipped a couple of drinks from the car. We knew, however, that the Palms ‘village motel’ might not offer what we were looking for, but eventually approached Reception and were met by a delightful lady who did her very best. The room we chose ticked the minimum number of boxes and sufficed whilst the cost, on this amazingly expensive archipelago, was fair. In sum, a superb quay, basic room and a below-expected price. On a highway with limited choice, this could be a fair compromise. Wifi dropped in and out. I did itch all night and into the next day without knowing the cause.

Room Tip: There are a variety of rooms at a variety of prices.
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank JandJFarnhamCommon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Champaign, Illinois
Level Contributor
58 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 3 December 2013

I chose this location for our vacation based on reviews here on Trip Advisor and I have to say when I first checked in I was a little concerned, but those concerns left almost immediately. We are making reservations to go back next year.

We stayed in one of the bungalows for six days and it was just the right size for our family of three. The place does have a little age on it, but I knew that when I made the reservation, but none of these things detracted from our stay.

The staff was helpful and always willing to take the extra step to make sure that we had everything that we needed. The cleaning staff did a wonderful job of cleaning the unit every day and leaving an abundance of towels for us. The pool was nice and so was the beach.

In the evening we would walk out to the dock and watch the sea life that were all around. we observed sharks, squid, and a large variety of fish.

The resort is centrally located to many restaurants and is at a great location in the Keys.

What a wonderful stay at a wonderful place.

  • Stayed November 2013, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
2 Thank BusyMom1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
phildelpha
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 31 October 2013

The hotel is in a great location and has a great view and a very wide beach dotted with little tiki huts. It has a pavillion for gathering for larger crowds. The first time we stayed in the well equipped cottage. The second time in a bungalow. Very clean, quiet. Clost to Bud n Marina. The fish cleaning station was clean. The kids loved fishing and watching the manatee. Will definitely return. The service is prompt. We sent our fishing equipment and snorkeling equipment down prior to our stay. It was waiting in our bungalow when we arrived.

Room Tip: The cottqage has a great view. We stayed on the corner bungalow which has the best view of all the...
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  • Stayed November 2012, travelled with family
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Helpful?
Thank Phillygirl99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rockwell
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 October 2013

This was our first stay with Breezy Palms and it was spectacular! The rooms are clean, comfortable, user friendly. The service is great. Fresh towels daily if you want them, quick response from maintenance if you need them. Friendly front desk staff who will even call if you left something and ask how you want to handle it!
There is a beach with a swim area that has some great marine life to look at nearby-baby nurse sharks, octopus, small fishes. A marina for all your docking needs.
Will definitely be back to stay when we are diving with Key Dives again!
Keep up the good work!

Room Tip: The bungalow's are fully equipped and even have ice cubes ready! Just like a home away from home...
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  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Carrie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mason City, Iowa
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 October 2013

We had a great stay at Breezy Palms. The rooms were clean and comfortable. They are not fancy, but they give you the Florida Keys experience. We took a group of 8 people down for a diving trip and the stay was great. We dove with Key Dives, which is 2 blocks from the Breezy Palms, so it made a nice fit to be able to walk back and forth to the shop. The staff is great, and the entire resort is clean and well kept up, Just a tip, when you stay, take a flashlight or two, and walk down to the marina at night and search the edges for aquatic life. If you take your time, you will see all kinds of small creatures. We will be staying there again for all of our trips to Islamorada.

Room Tip: Get the bungalow room, it is worth the extra to have a kitchen. You can then go to the store and fix...
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  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Don B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Conroe, Texas
2 reviews
Reviewed 13 October 2013

Friends made reservations at this little hotel with bungalows for larger groups. These contain small kitchen, dining and living room areas. The rates are reasonable and the beds comfortable. What was appealing about his little place is it's eastern border on the water. The dock is well maintained and the grounds are clean, groomed and of course it has it's resident iguanas like most of the keys. The thing that caught my attention is that the customer service in cleaning and supplying you with extras, was very good. You had to ask for extras but there were no extra or hidden fees to do so, such as ironing boards and coffee pots. Smaller rooms had a small refrigerator which was useful. The front staff was more than willing to make recommendations to assist you in any way and they worked hard to accommodate everyone that I saw.
If you want quiet charm at an affordable rate, this little place has that. Everyone was at ease and visited outside their bungalows. It was a casual environment that allowed instant forging of new friendships. The other thing that was very good for our group was that it was only a few doors down from our dive group, Key Dives. I could also walk next door to the Hampton to rent boats, sailboats and paddle boards which was very convenient. In the waters behind the hotel, I saw rays, sharks and various small fish. When the tide is down, you can walk out to the sand bar or snorkel at any time. We plan to return there next year when we dive again off of Islamorada and Key Largo.

  • Stayed September 2013, travelled with friends
    • Value
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Helpful?
Thank Joanie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Breezy Palms Resort

Property: Breezy Palms Resort
Address: 80015 Overseas Hwy, Islamorada, FL 33036-3802
Region: United States > Florida > Florida Keys > Islamorada
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 11 B&Bs / Inns in Islamorada
Price Range (Based on Average Rates): £££
Hotel Class:2.5 star — Breezy Palms Resort 2.5*
Number of rooms: 40
Reservation Options:
TripAdvisor is proud to partner with Hotels.com and Traveltool, S.L.U. so you can book your Breezy Palms Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Breezy Palms Hotel Islamorada
Breezy Palms Resort Islamorada, Florida - Florida Keys

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