Idyllic,tropical beauty, great room view over lagoon and ocean,That's where it ends. Couldn't order room service for breakfast, which is always part of a great vacation, line was busy for over 2 hours.The same was true for the concierge, who in person, suggested we go "on line" to make dinner reservations, if we were eating at a restaurant not in the hotel. The bartender at the Tiki Bar had to make drinks, not just for the bar patrons but, the restaurants, the pool, and the beach goers. The servers were complaining about how long their customers were waiting for drinks, and at the bar we were last to be served.The managers' answer to all of this was we're 92% occupied.
Great response!!! get a lot more help and you'll get better reviews was my suggestion.
By the way, these are similar reviews I read after booking. But some said they got better, they didn't.
- Official Description (provided by the hotel):
- The "Queen of the Florida Keys", Cheeca Lodge & Spa has been an exclusive hideaway for celebrities, business leaders and U.S. Presidents for over 70 years. Set on 27 private oceanfront acres in Islamorada, Cheeca has been constructed with a porte-cochere entrance, traditional Florida Keys architecture, chic West Indies décor, and spirited tradition of “barefoot elegance” -- a term coined at Cheeca. Along with a new breakfast bistro and lobby bar, Cheeca boasts three distinctive restaurants: Nikai Sushi Bar and Lounge offering the Florida Keys’ freshest sushi, Asian-inspired fare and a unique selection of Japanese sake and wine; Atlantic’s Edge with a seasonal fine-dining menu of fresh local seafood, prime steaks and organic local produce; and its family-friendly Limoncello Italian restaurant serving up Tuscan favorites in a casually rustic setting. Cheeca Lodge & Spa features 2,400 square-feet of retail shops with a Cheeca Signature store featuring the latest designer fashions and accessories. An expanded roster of activities include offshore and backcountry fishing, parasailing, sightseeing, eco-tours, paddleboards, water trikes, kayaks, golf, tennis, pickleball, shuffleboard and more. The resort’s signature features include a classic 525’ wooden fishing pier, tropical gardens, crossing palms archway, nature trails, Tahitian-style Spa Lagoon, spectacular purple sunsets, 1100 feet of beaches, Jack Nicklaus-designed golf course, Camp Cheeca children’s environmental activity program, and access to world-class sportfishing. Located just 90 minutes south of Miami International Airport in the Florida Keys, Cheeca Lodge & Spa is just a few hours by air or drive from major East Coast U.S. cities. ... more less
- Reservation Options:
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- Also Known As:
- Cheeca Hotel Islamorada
- Cheeca Resort Islamorada
- Cheeca Lodge Florida
- Cheeca Lodge And Spa
- Cheeca Lodge Islamorada
- Cheeca Lodge & Spa Islamorada, Florida - Florida Keys