HORRIBLE! HORRIBLE! HORRIBLE!!!
This hotel is absolutely horrible! I gave one star only because NO star option is not available. We had our reservations for Memorial Day Weekend (5/24/13-5/27/13) wayyyyyy in advance, we booked early knowing that hotels raise the price last minute (especially for this weekend). We even drove down to the Keys to check out the hotel in advance. Two days before our trip our credit card was processed WITHOUT authorization. We received a phone call saying that because of an error on their part they had to raise our "already confirmed rate"! Very sneaky! Once we did not agree and argued that our price was locked in, they went ahead and cancelled ALL 6 rooms we had reserved! The owner stated "If you stay here, you will pay what I want you to pay" owners name is Mark. We felt extremely offended and dissapointed that our trip had now been ruined by some cocky hotel owner. It's a DAYS INN for crying out loud! Regardless I am from Miami and I've been born and raised around the Florida Keys. There are PLENTY of nice hotels in this area that will not act with such low class. If you do decide to book here (CRAZY) I recommend you receive everything in writing and be very careful with your credit card. Now they don't want to send us a cancellation email, they said Mark had to approve it first!! That is hotel standard and POLICY!!! I WILL NEVER RECOMMEND ANYONE TO THIS HOTEL NOR WILL I FORGET THE WAY THINGS WERE HANDLED BY MR. MARK......
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- Also Known As:
- Days Inn And Suites Islamorada
- Days Inn & Suites Islamorada Hotel Islamorada
- Days Inn Hotel Islamorada
- Days Inn Islamorada
- Islamorada Days Inn
- Days Inn And Suites Key Islamorada Florida - Florida Keys