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“Cancellation policy- beware”

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Kingsail Resort Motel
Ranked #13 of 16 Hotels in Marathon
Reviewed 12 March 2014

Tried to stay 2 nights at the Kingsail resort on Feb 7-9. During the week of the 7th, was informed by work that I had to cancel my trip. I called 4 days prior to me checking in and was told that the cancellation policy was 7 days notice. I have stayed in resorts from Holiday Inn all the way up to Waldorf Astoria. Never had I have a resort tell me that 1 week notice is needed. Never again and please beware if you make your reservation.

  • Stayed: February 2014, travelled with family
    • Value
    • Service
1  Thank Funknight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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209 - 215 of 452 reviews

Reviewed 9 March 2014

Made a reservation over the phone and got a confirmation number. We made a phone call to see when the office closed the day of arrival and planned to get there before closing. When we tried to check in they said they had us down for a no show the night before and had no rooms. When asked about our call earlier in the day they stated they "just forget the names" when someone calls. We ended up sleeping in the car since it was a busy weekend all over town. I suspect that they double sold the room since we didn't try checking in till 9pm. We had been there before, but never again.

  • Stayed: March 2014, travelled as a couple
    • Location
3  Thank Laura P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 March 2014

We were driving from Key West to Miami and found this motel in a proximity of Sombrero beach planning ahead (it was fully booked when we came). We were planned to spent afternoon and morning on a beach and only sleep in this motel. Of course it is not a resort. We got big room (probably porch was converted to the extra room space and this room had 3 beds and a coach and it was the 1st one from the road. But we did not have any noise from the road. Room was big, clean, had lot's of pillows, hot water, small fridge, table and chairs. It was pretty bad free coffee at the morning close to the dirty looking marina but we did not care. Breakfast was not included but there is a place across the road (Wooden Spoon) which serve very good and cheap breakfast. Internet was really slow and spotty. They have an ice machine which was nice for the cooler with drinks on a beach. Sombrero beach is few minutes drive and it is very nice, clean sandy beach with facilities and adults drinks are allowed there. We can stay at Kingsail again if price will be right.

  • Stayed: March 2014, travelled as a couple
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Thank babochka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 March 2014

This motel is in a great location to explore this area of the Keys. About an hour from Key West, it's an easy drive and also close to shopping, banks, beaches and more.

Our unit had an older fridge and stove. Other than one burner of the stove not working, the kitchen was quite function and we were able to have hot breakfasts and dinners in the unit.

We had a large bedroom with kingsize bed and an adjacent 2 piece bath. The living room area was spacious and functional.

Unfortunately, the complex is showing its age and is in desperate need of TLC. Our unit should have been cleaner than it was.

At the price point, I would have expected a little better, but it could be excellent with some work.

Stayed: February 2014, travelled as a couple
Thank jeffreybrookfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 February 2014

My Husband & I were with another couple & for some reason each of us was given a room that would sleep 4. So I would have to say I was given bad information. We could of saved close to $200.00. That aside....we arrived late & our room keys were in envelopes taped on office door. We were given no contact information if any problems arose. There were very sketchy people hanging around. It got scary during the night....there were peoples shadows outside our windows looking in...they were loud & drinking. The windows were thin & we felt very unsafe. The whole property seemed dirty & seedy.....I would never recommend this place to anyone!

Room Tip: Keep driving...on our way back thru we stayed at a much nicer place for around the same price!
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  • Stayed: February 2014, travelled with friends
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Thank MARYELLEN1424
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 February 2014

Disgusting, horrible. Should be shut down by Board of Health. Toilet wouldn/t flush and couldn't reach management to fix it. Beds were very uncomfortable. Woke in the morning to huge roaches on the floor. We were supposed to stay another night but we just couldn't. They could really make a mint if they updated the rooms because of the location.

  • Stayed: February 2014, travelled with friends
    • Value
    • Location
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Thank DelrayBeachFunInSun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 February 2014

This is called a resort, but I can't see it. The woman on the desk during then day was rude and not at all helpful. It is steps off the highway. The room was very small with the bed against the neighboring room's door. There was no surface to put anything on, and the tv was 12inches. The airport runway is overhead, so expect highway or runway noise. It was also dirty.

Stayed: February 2014, travelled as a couple
2  Thank Linda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kingsail Resort Motel

Address: 7050 Overseas Hwy, Marathon, FL 33050-3140
Phone Number:
Region: United States > Florida > Florida Keys > Marathon
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #13 of 16 Hotels in Marathon
Hotel Class:2 star — Kingsail Resort Motel 2*
Number of rooms: 44
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Also Known As:
Kingsail Hotel Marathon
Kingsail Resort Motel Marathon, Florida - Florida Keys

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