This review is mixed, starting with the negatives.
Finding your way into your property is a challenge, so arrive mid afternoon in the hope that you may complete the challenge by early evening. The experience is truly awful & I was tempted just give up and go somewhere else, despite having paid in full in advance. I get now why the owners get you to pay in advance.
Having any chance at all relies on you picking up the eMail they send you 5 days in advance & a phone with international call access. Easy to miss if touring. This note told me my unit number & relied on me realising a Lock Box is the Keypad at the top of the stairs. I entered a code, then had to work out how to get the keys. Not at all obvious.
Once the code was cracked, the keys then didn't work, so its on to Challenge 2. Onsite there is no presence and no contact phone or even telephone numbers to phone anyone. If you did get the eMail they are on there, but you need to phone the mobile as the office phone only trips to voice mail. It then takes 20 minutes or so for someone to come out to you. And more to get you keys that work. All in all it took us a good 90 minutes to get in having received the eMail with no real apologies at all.
Now the positive bit.
Once in, accommodation is of a really good standard & I must say I didn't find it that dirty. Not spotless but also by no means filthy. Also great facilities and good TV. I felt it was ideal for families or groups or people with yachts, but not really as an alternative to a hotel unless you want to use the excellent washing machine facilities there. The site certainly isn't a resort as advertised - just accommodation.
There is a good Publix supermarket down the road and a superb drive through coffee place (Curlys) which you can walk to. And a great restaurant called Annette's about 7 miles away Westbound. To the property's credit, they give you great ideas for these in the welcome pack, once in the property.
Overall not a bad stop, but completely ruined by the arrival experience which is the reason for my scoring. I really wouldn't stay again or recommend because of this.
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- Also Known As:
- Coral Lagoon Resort & Marina Hotel Marathon
- Coral Lagoon Resort And Marina
- Coral Lagoon Marathon, Florida - Florida Keys