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“Wonderful base for the Keys” 4 of 5 bubbles
Review of Coral Lagoon

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Coral Lagoon
Brighton, United Kingdom
Level Contributor
57 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Wonderful base for the Keys”
4 of 5 bubbles Reviewed 27 April 2014

We were a group of 6 who stayed for the Easter weekend. We were given villa 9 which was situated near the end of the jetty with parking almost outside the door. The children loved the pool which was wonderfully warm and refreshing and mostly empty allowing them space to play.
As with other posts the villa needed a full deep clean and there were stains on the furniture but otherwise very clean. The kitchen was basic but with a wonderful restaurant less than 5 minutes away it was not really an issue. There is a large Walmart a short drive away for all shopping needs if required.
The family loved the Coral Lagoon, especially when the villas either side brought their boats up the canal. Sitting outside on the terrace in the late evening looking at the stars was also a wonderful experience.
The beds are squeaky and very high off the floor but otherwise comfortable and clean linen. A hair dryer would have also been helpful as most other villas generally include this which is why we did not take one with us, but this is a minor thing.
A great trip to the dolphin centre 10 minutes away and a short drive to the seven mile bridge.
We would recommend Bahia Beach for kayaks and a walk on the old bridge.
Well situated, nice surroundings, villas do need some attention but otherwise we would stay again.
Hertfordshire, UK

  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank ERH_59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KeysCaribbeanResorts, Manager at Coral Lagoon, responded to this review, 17 October 2015
Thank you for sharing your wonderful experiences. Be sure to always book directly with KeysCaribbean Resorts. We guarantee a great stay and offer 24/7 guest service. See you next time in Paradise!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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135 reviews from our community

Traveller rating
    85
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    6
    9
See reviews for
67
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5
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
Union, NJ
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 bubbles Reviewed 9 March 2014

We just returned from 7 days at Coral Lagoon in #10. This place is so nice and picturesque but lacks the attention it deserves!! This unit needs alot of cleaning. Couches need to be steam cleaned. Walls need painting, Beds need to be replaced( very creeky as another person stated) Kitchen was very sparsely stocked! Not even a dish drain! We went right to the store upon getting there to get dish detergent, toilet paper, paper towels, laundry detergent and bleach to wash all the towels that were damp and some were ripped and actually looked like rags to wash the floor with! Kitchen was not even wiped down. Bought lysol wipes and washed everything down. toaster, coffee maker everything not cleaned. Washed all dishes we were gonna use ,. Refrigerator was all sticky and dirty inside and out! Bathroom on second floor shower curtain was full of mold from the bottom up about 15 inches. toilet paper holder coming out of wall. TV in twin bedroom was broken off the stand at the neck. Second bedroom had sheets on the bed that were made for I guess a twin size bed cause the bottom half had no sheet on it only a ripped mattress cover under it. Floors werent even swept papers and candy wrappers in corners. We called management company and told them they need to get someone here to clean up! They sent a women who didn.t even know what to do. My daughter told her to change the sheets cause they were full of stains, sweep the floor,and wash it cause when we walked in the kitchen our feet actually stuck to the tile floor. I really dont think they cleaned this room before we got there and honestly there is no one there to check to see if it was or not and if no one calls to complain they dont know or care.! That goes for the whole place inside and out. It looks like they may have had a front desk at one time because as you pull in in front there is a building which is closed up and there is a front desk inside where the office once was. Its such a shame because it it such a beautiful Marina but the place runs itself. Each unit has a different owner! We spoke to some people at the pool who said there unit was beautiful, clean well stocked with paper products, extra linens, pool towels, everything! We had nothing in ours not even and extra roll of toilet paper! So we spend time and money at the grocery store to get stuff that they said should be there. The owner is collecting the money but doesnt care about the people renting and paying good money a nite! They each also have there own cleaning people so you may get someone who cares and you may not. I rented through the management company but others rented through local real estate there or homeaway.com The pool area is nice but there is no one cleaning the pool or doing anything there except there is a guy who comes around and empty's the garbage's once a day. The only way we could sit on the couches were to take the sheets off of the twin beds in one bedroom and covered the couches with them.. Glad we didnt need those beds. There are no extra linens at all. If someone doesn't take over the day to day operations of Coral Lagoon very soon, people will stop renting because of the lack of care to this wonderful vacation spot and that would be such a shame!! But we did make the best of it and had a wonderful time! It is centrally located and only about an hour from key west. There are things in walking distance like curleys coffee shop and sweet savanahs were we had ice cream every nite!!Lots of great restaurants and beautiful sunsets! Just if you decide to stay here I would recommend booking through the owner and not the management company. It seems like people had cleaner and well stocked rooms when going through the owners.

Room Tip: Do not stay in unit #10!!
See more room tips
  • Stayed March 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Hadfunatbayside
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KeysCaribbeanResorts, Manager at Coral Lagoon, responded to this review, 7 November 2016
Thank you for sharing your experience. We are disappointed that you did not received the great service provided by KeysCaribbean Resorts, as you stayed with another rental agent. KeysCaribbean offers a 100% satisfaction guarantee for your vacation. We look forward to seeing you next time!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oregon City
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 5 March 2014

we first stayed at Coral Lagoon right after they opened in 2007. I have been obsessed with going back ever since. This past December we spent a week and really had a good time.
If they took care of our concerns, the place would now be perfect for unit 15.
1) the box spring needed to be replaced, so noisy it woke you up at night when you so much as moved.
2) pots and pans and utensils were needing to be replaced
3) updating linens and towels were scarce

the lack of an onsite manager was apparent. Supervision to make everything perfect was lacking because the units are managed by a variety of companies. Some do really bad and some do good, yet not great. The lack of day to day supervision is what is keeping this property from being the real Jewel it deserves to be.
The setting is so amazingly serene and having boat slips a few steps behind your condo is a commodity that's near impossible to surpass…anywhere. PERIOD
The pool is great but the cushions on the furniture was pretty moldy. That's because nobody is hands on there to stay on the details.
These condos are all privately owned and that's part of the problem. Too many chiefs trying to control the tribe. If the owners of Coral Lagoon had a unified voice to have someone living there full time with hotel management experience (or aptitude) keeping maintenance items, housekeeping and amenities on a daily checklist so nothing goes unnoticed for the perfect experience for guests, this place should be getting 5 stars all day long, every day.

Coral Lagoon is a truly beautiful and unique property.
Missing details keeps it from being the most sought after property designation on the entire coast of Florida.

PS - the manatee next to the boat is a pretty memorable experience.

Room Tip: there's no bad location here. Right off the highway yet no noise from the road.
See more room tips
  • Stayed December 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank famvalmag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KeysCaribbeanResorts, Manager at Coral Lagoon, responded to this review, 17 October 2015
Thank you for sharing your experience. We frequently receive comments from guests that have reserved with coco plum rentals and other owners at Coral Lagoon. Be assured that when you book directly with KeysCaribbean Resorts you are guaranteed a great stay with 24/7 guest service. Please return to Coral Lagoon and book directly with KeysCaribbean Resorts for a great stay in Paradise!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Albany, NY
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 2 January 2014 via mobile

This is our second time at Coral Lagoon. Like the first time, our unit was clean, spacious with everything we needed. The resort is very quiet. We faced the canal, which makes for a nice view from the deck. Especially when manatees stop by.

Stayed December 2013, travelled with family
Helpful?
Thank Niamiah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KeysCaribbeanResorts, Manager at Coral Lagoon, responded to this review, 26 October 2015
Thank you for sharing your experience. Another great stay at Coral Lagoon. Remember to book direct with KeysCaribbean Resorts for a guaranteed great stay in Paradise!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minnesota
Level Contributor
170 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 bubbles Reviewed 26 December 2013

the place we stayed at on Key Colony was unavailable but wanted to stay nearby, and Coral is within eye-shot of Sadowski Causway.

We had a seamless transition upon check-in (self check-in) and the rooms were what we anticipated...very similar to the units on Hawks Cay. No pool and steps of course, but not to deter a wonderful stay in the best Key in the Keys..

  • Stayed November 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
Helpful?
Thank minnspa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FL
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 24 December 2013

I stayed in this gem of a resort with my family in May 2013. I was in unit 4. I have heard that some of the units are nicer than others, but the one I stayed in was in an excellent location, clean and well stocked.
The resort was in a great location. If you are a boater or are looking for a reasonable top rate getaway - this is the place.

  • Stayed May 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank FlyawayM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kill Devil Hills, North Carolina, United States
Level Contributor
5 reviews
5 of 5 bubbles Reviewed 10 November 2013

We needed a home large enough for 7 and a Baby.....found the perfect one at coral lagoon through coco plum vacation rentals. Large southern living style home with beautiful decks and plenty of bathrooms!

  • Stayed November 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Fuzzbudd2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Coral Lagoon

Property: Coral Lagoon
Address: 12399 Overseas Hwy, Marathon, FL 33050-3585
Phone Number:
Region: United States > Florida > Florida Keys > Marathon
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
Ranked #6 of 14 Speciality Lodging in Marathon
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Coral Lagoon 4*
Number of rooms: 18
Reservation Options:
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Also Known As:
Coral Lagoon Resort & Marina Hotel Marathon
Coral Lagoon Resort And Marina
Coral Lagoon Marathon, Florida - Florida Keys

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