I had no problem with the basic 60's style of this place, the dirty floors, or the price premium charged in the Keys.
However the service I received from the desk manager really saddened me.
I am from australia and use international calling cards to ring home. My father has cancer and with the 15 hour time difference I would call him each evening (US time) to check on his condition after his treatment.
Despite offering free local calls, my phone line was dead. I politely asked the desk manger if he could connect my phone, to which he told me to press 9 for an outside line, as if I was a moron.
When I advised that pressing 9 did not get me a dial tone, he said bluntly that everyone has a cellphone these days anyway. He then looked away and went back to watching his tv show, turning up the volume as if to discourage any further disruption to his evening.
So as I headed out into the evening in search of a public payphone I was really impressed with not just the professionalism displayed, but the lack of compassion for an international guest.
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- Also Known As:
- Blackfin Resort And Marina Hotel Marathon
- Blackfin Resort And Marina Marathon, Florida - Florida Keys