Two thumbs down. This will be my one and only lesson about actually reading reviews and not just going off of overall rating. Let's start from the top, shall we? First off, the big no no was the ants. We had sugar/ghost ants that showed up as quickly as we did. When I brought it to managements attention they copped an attitude and asked if I had food out. Of course we had food on the counter (the place included a kitchen) but nothing that wasn't sealed and no crumbs, etc. We went to dinner when they 'sent someone out'. Needless to say our guests never left, nor seemed discouraged by the treatment. Second major offense, they charge you a daily resort fee, but DON'T service the rooms daily. Our trash wasn't even changed until almost 5pm. When we asked the guy why our room wasn't serviced, he couldn't answer due to a language barrier, but managed to express that it wasn't every day. They claim in their own description they offer designer toiletries but I beg to differ. The "queen" beds were terrible, all springs and oddly small for being a queen. Lastly, our reservation stated "ocean front suite" but our room didn't even face the ocean. When this was brought up along with the ant problem I was given another snide remark and told that they couldn't move me anyway because they were booked. With that being said, you now have enough information to make an educated decision on Casa Del Sol. If I had done a little more research then I definitely wouldn't be regretting my choice of hotels now.
- Official Description (provided by the hotel):
- A superior Florida Keys beach resort overlooking largest stretch of private sandy beach in the middle keys, Casa Del Sol Beach Resort is located on the island of Marathon, Florida in the middle of Florida Keys. Hotel offers its guests the ultimate in carefree comforts, services and first class resort luxury. All suites feature fully equipped designer kitchens, high end stainless steel appliances, luxurious bed linens and private enclosed balconies that overlook azure waters of Atlantic Ocean. ... more less
- Reservation Options:
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- Also Known As:
- Casa Del Sol Beach Hotel Marathon
- Grassy Key
- Casa Del Sol Beach Resort Marathon, Florida - Florida Keys