We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good food, poor service”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Tranquility Bay Beach House Resort
Ranked #2 of 17 Hotels in Marathon
Certificate of Excellence
Reviewed 20 March 2009

Very nice, clean place. Good food at the Tiki bar, however the service was poor. It is not very intelligent to have undeniably poor service and slap an 18% forced gratuity on people.

Stayed: March 2009, travelled as a couple
Thank cja4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (3,659)
Traveller rating
Traveller type
Time of year
Language

3,249 - 3,255 of 3,659 reviews

Reviewed 16 March 2009

The resort was great, the room was clean (cleaned everyday), the people we friendly and helpful, the beach was very peaceful and fun for our 2 year old, who truly enjoyed the beach. The grounds were beautiful. We can't say enough about Therese, Otis, and Gerson, who were so professional during our stay.

  • Stayed: March 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank ais40353
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2009

My husband and I were recent participants in our friends' wedding which was held at the resort's gazebo on Sunday evening, March 8, 2009. Becuase it was a very small ceremony, we wanted to do what we could to make it as special as possible for the bride and groom-to-be. Upon arriving at the resort, prior to the ceremony, we spoke with Kristen at the front desk. She was very helpful and accomodating, and helped us to arrange for a surprise cake/champagne/gift arrangement to have set up in our friends' room, while the ceremony was taking place, (which lasted about 15 minutes!!!!) We later learned that she also enlisted the help of Chris, F&B Director, who arranged a top-of-the-line display which brought huge smiles to all of our faces. The look of surprise on the bride and groom's faces were priceless and truly memorable!

The guest services girl who worked the later shift at the front desk was also very helpful in providing information to us, though we didn't catch her name.

Thank you so much for making a wonderful occasion a little more extra special for everyone involoved. The extra efforts demonstrated by the staff involved, created memories that will always be cherished!

Jen & Chris Mahoney

  • Stayed: March 2009, travelled with friends
    • Service
1  Thank jkcmahoney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2009

We just got back from a week at Tranquility Bay. It was very beautiful, clean and very quiet. It looked exactly as pictured on the website. The location in Marathon is perfect for visiting the other keys and the resort itself has a beautiful location right on the Gulf. Staff was all helpful and there were plenty of towels every day. The porches are great spots to relax and enjoy an evening cocktail.
What we liked least was the very small size of the bedrooms and the bathrooms. The master bath was especially small. The biggest complaint was the poor quality mattress and inexpensive bed linens, even though the website claims "premium quality'. Fully equipped kitchen meant 4 spoons, 4 forks, 4 plates, etc. A few more would have been nice. We stayed in a 2-bedroom unit which is better suited for 2 adults and 2 small children than for 4 adults.
We ate at the Butterfly Cafe once - great food - awful service. Drinks at TJ's Tiki Bar were pricey. In the area Keys Fisheries restaurant is fun and a great value, especially if you are with kids. We also went to Sombrero Beach in Marathon, a beautiful little beach on the ocean, and absolutely don't miss Bahia Honda State Park just over the 7 mile bridge.

  • Stayed: March 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank CTMom4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2009

Fabulous accomodations with a spectacular view. The pools and grounds were gorgeous. Close access to all the highlights of the Keys. The staff was very accomodating. We went for our 25th anniversary and would recommend it to anyone!

  • Stayed: April 2008, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank DrBobChicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2009

We loved the location in the Middle Keys. This was perfect as it was just over an hour out of Miami and and hour from Key West. The Condo was a great value for this area. The condo had a kitchen fully stocked with the basic pots and pans. This is a perfect setting for families. The pool is beautiful.
Be sure to visit Robbie's Tarpon feeding in Islomorada, Sombraro Beach in Marathon, Smathers Beach in Key West and Bahia Honda state park.

  • Stayed: March 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Sonaglia4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 March 2009

So surprised at some of the negative reviews of this great little place - we had a 2-bedroom unit, #55; at first I was sorry we weren't staying right on the beach, but we ended up preferring the location we had. Our unit was immaculately clean, beautifully furnished and comfortable. We saw not a single ant or bug of any kind and our experience with the housekeeping and check-in was excellent. We had 2 large porches, upstairs and down, with terrific views to the water across the beautifully landscaped grounds. We didn't eat at the resort - we rarely do, as a rule, because often the food at resorts is overpriced and mediocre. (Thanks to great Trip Advisor helpers, we found a lot of great, on the water places to eat.) The pool area was outstanding - lots of chaises and umbrellas and clean, warm water - we were at the "no kids/no cell phones pool", so it was peaceful and we had it to ourselves for the 2 hours we used it. (Thanks, TB - really didn't miss the rousing sounds of "MARCO!"...."POLO!") The beach area was large and nice - white sand that was extensively cleaned every morning. The complaints about the beach are kind of silly - I was told the beaches here are man-made, in that sand is brought in, but this is NOT the Bahamas - however, with minimal research, anyone coming here should already know that. We loved the location of Marathon - perfect for trips to Key West, close to kayaking, restaurants, grocery etc. We also liked the feel of Marathon itself - maybe since it originated as a fishing town, it has little of that phony overblown overdeveloped feel of so many beach towns. We would definitely go back - cannot imagine nicer, roomier, more beautiful accomodations - we feel that way even after touring Hawks Key on the way home....felt like kiddie land Disneyworld there!

  • Stayed: February 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3  Thank kauaiinmyheart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Marathon
0.2 mi away
Courtyard by Marriott Marathon Florida Keys
0.3 mi away
Hyatt Place Marathon Florida Keys
5.3 mi away
The Holiday Inn Express & Suites Marathon
Show Prices
Show Prices
Show Prices
1.2 mi away
Skipjack Resort Suites & Marina
19.5 mi away
Lime Tree Bay Resort
5.4 mi away
Glunz Ocean Beach Hotel & Resort
Glunz Ocean Beach Hotel & Resort
#1 of 1 in Key Colony Beach
816 reviews
Show Prices
Show Prices
Show Prices

Been to Tranquility Bay Beach House Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Tranquility Bay Beach House Resort

Address: 2600 Overseas Hwy, Marathon, FL 33050-2243
Phone Number:
Region: United States > Florida > Florida Keys > Marathon
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 17 Hotels in Marathon
Price Range: £250 - £663 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Tranquility Bay Beach House Resort 4*
Number of rooms: 87
Official Description (provided by the hotel):
Welcome to Tranquility Bay Beach House Resort located in Marathon Florida, the heart of the Florida Keys. Here you will find more than unrivaled peace and seclusion on your Florida Keys resort vacation, while overlooking the sparkling waters of the Gulf of Mexico. Sink into serenity with one of our unique two or three bedroom beach houses. Our spacious Marathon Florida resort beach houses have 2 or 3 bedrooms, 2 plus baths, gourmet kitchens, expansive porches overlooking the water, flat screen TVs, and handmade furniture, offering an idyllic Florida Keys resort experience nestled in a tropical oasis of calm and ease. Now you can also discover the addition of luxury single-level "Tropical Garden Guestrooms" which offer more intimate accommodations than the resort's larger beach houses. Enjoy all of the amenities of Tranquility Bay Resort with more affordable luxury in mind, and tropical garden views.Next, try award winning dining at Butterfly Cafe, a 2.5 acre white sand beach, world class fishing, diving, snorkeling and water sports, three tropical swimming pools, and our beachfront TJ's Tiki Bar, all framed by 12 acres of picturesque gardens. Located just 90 miles south of Miami and 45 miles north of historic Key West, Tranquility Bay Beach House Resort is easily reached by car or plane. Boasting delicious dining, Florida Keys' attractions, plus a nearby Championship 18-hole golf course, tennis courts, state parks with incredible beaches, protected waters for diving and some of the best sport fishing in the world, you can define your own paradise at our unique vacation destination in the Florida Keys. Find your center in the Middle Keys at Tranquility Bay Resort. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travel Republic (UK), Agoda, getaroom.com, TripOnline SA, 5viajes2012 S.L., Ebookers and HotelQuickly so you can book your Tranquility Bay Beach House Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Tranquility Bay Beach House Hotel Marathon
Tranquility Bay Beach Resort
Tranquility Bay Beach Hotel
Tranquility Bay Beach House Resort Marathon, Florida - Florida Keys

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing