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“We really enjoyed our stay.”

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The Holiday Inn Express & Suites Marathon
Ranked #5 of 16 Hotels in Marathon
Certificate of Excellence
Reviewed 30 June 2014

From the moment we arrived at check in and the moment we departed, we were made to feel very welcome. Our room was very clean, breakfast was great, plenty of options.
We had a room that over looked the front of the hotel, the main Keys road and the sea, we did not hear any traffic noise.
Also its has a very nice pool at the rear of the hotel, if you need towels you collect them from reception. There is also a very nice restaurant at the rear of the hotel.
One little tip, if you cross the road at the front of the hotel at the end of the day, you can get a great view of the sunset.

  • Stayed: June 2014, travelled with friends
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1  Thank Goodandhard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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574 - 580 of 1,534 reviews

Reviewed 29 June 2014

We were very pleased with this hotel. A staff member went out of his way to give us a room with a view. Sure, it overlooked the parking lot, but we could also see the water. The room was very clean and neat. Hotel seemed to be new. Elevators were prompt and roomy enough to handle people with luggage. This might not seem important until you've been jammed up in one. We decided to stay in Marathon instead of Key West mostly because of the rates, with an enjoyable drive to Key West. Hotel had a large room for breakfast with many items. Staff was super friendly and helpful. There is a restaurant directly behind the hotel, if you are so inclined.

  • Stayed: October 2013, travelled with family
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1  Thank mapatogo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2014

Good Price, Good Location in Marathon, Clean, Pet Friendly, Free Breakfast makes it a Family value. The only thing that I would recommend they do is change out their room airconditioners. They blow out cold air, but the really don't dehumidify the room. The room was continually damp the 2 days we were there.

  • Stayed: June 2014, travelled with family
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2  Thank JZ-Trips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nancy B, Director of Sales at The Holiday Inn Express & Suites Marathon, responded to this reviewResponded 1 July 2014

Dear Recent Guest,

Thank you for letting us know how your stay was! I have alerted the team that does the maintenance on our a/c units so that they are aware that there is a problem.

We do notice that in the warmer months that there is more concerns about the humidity in the Florida Keys! Although, we can't change the weather, we do hope to have the opportunity to have you and your family as guests once again!

Sincerely,
Nancy Bennett
Sales/Marketing Manager
Holiday Inn Express & Suites Marathon
13201 Overseas Highway
Marathon, Florida 33050
Phone:305.289.0222
Fax: 305.743.5460
nbennett@spottswood.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2014

I booked a room at the Holiday Inn in Marathon FL a few weeks prior. I paid almost $200/night. On their web sight they advertised a gym. Well the gym only consisted of 2 treadmills, 1 elipticle and a stationary bike. Also there were 3 dumbbells, the heaviest was only 3 lbs. That's not why I rated this place only a 3. The room next to me had a couple of yapping dogs that barked and whined all morning and afternoon. I mentioned this to the front desk with no results, at least up till I wrote this review. I hope they do something today. Besides this, the hotel is great. They have an attached Tiki Bar that also has good food. The view is great as the hotel is on the water. On sight they have jet ski rentals and fishing trips. This would be a good place for the family or a couples get away. Besides the mini "gym" and annoying dogs I would recommend the Holiday Inn.

Room Tip: Ask not to be next to anyone who might have pets.
  • Stayed: June 2014, travelled solo
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Thank Jim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nancy B, Director of Sales at The Holiday Inn Express & Suites Marathon, responded to this reviewResponded 1 July 2014

Dear Recent Guest,

Thank you for your review! We were disappointed to hear that action was not taken when you addressed the noise with the front desk agent. They are the main form of contact for the guest and it is imperative that they are responsive to our guests needs!
Please, in the future, if you are not getting a response to rectify a problem from our Front Desk, please request a manager. We truly believe in resolving issues before guests departs so we have the opportunity to turn the situation around, mainly, so that you will know that we are concerned that your stay is a pleasant one!

Thank you for being a guest in our hotel and we really do hope to have you back again!

Sincerely,
Nancy Bennett
Sales/Marketing Manager
Holiday Inn Express & Suites Marathon
13201 Overseas Highway
Marathon, Florida 33050
Phone:305.289.0222
Fax: 305.743.5460
nbennett@spottswood.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2014

Great Stay!!!

Our second stay proved as good as the first. The staff there bent over backwards to accommodate our party of 5. Our rooms were clean and they were made up nicely every day.

The pool is very nice, comfortable and clean with plenty of lounging chairs. And if you go through the pool to the docks to take a walk, you’ll see iguana’s basking in the sun.

For being a Holiday Inn, this was probably the better of many I’ve stayed in for breakfast. There was always a variety to choose from and they kept up with fresh food right up to the time breakfast was over and one morning it was just one person taking care of quite a crowd. And she kept up (Thank you!). Those who complain about not having healthy choices must be blind. There’s fresh fruit, regular and Greek yogurt, bran muffins and bran cereal, juice and milk. Their coffee was good and every cup was fresh. There’s something for everyone.

  • Stayed: June 2014, travelled with family
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Thank V L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2014

We stayed here briefly in Sept 2013 when it was much quieter and really liked it, June proved somewhat different. The hotel itself is what you would normally expect from a HIX as per other reviews: thin walls which we didn't notice last time but this time we needed ear plugs, average service, huge rooms and bathrooms so great in that respect and to some extent you get what you pay for. The breakfast is still truly awful, not to mention the polystyrene bowls and plastic cutlery but since we can get by on a piece of fruit, cereal and yoghurt we were ok but if you want cooked, go down the road to Lulus. The pool is a real hit except it was much busier with lots of non policed kids being left to their own devices which was disappointing. The tiki bar next to the Tarpon Marina is really good to have on site, it serves decent meals in the evening and cold drinks for pool time which are most welcome in the heat. The marina itself offers kayaking, snorkelling etc the latter being linked to Captain Hooks. BEWARE! Book direct not through Captain Hooks not via the hotel. The hotel service is atrocious. We booked a snorkeling trip a few days in advance to leave the marina at 1pm. Fortunately we checked that booking with Elizabeth on the activities desk the morning of the trip only to find out that due to numbers the trip had been moved to the main centre up the road and departed 30mins earlier. Had we not asked, Elizabeth herself admitted we would not have been told and would have missed the trip. Not exactly the service you come to expect in the US.

  • Stayed: June 2014, travelled as a couple
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Thank MStanleyLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nancy B, Director of Sales at The Holiday Inn Express & Suites Marathon, responded to this reviewResponded 21 July 2014

Dear Recent Guest,

Thank you for writing a review. We were very pleased to hear that you were on a return visit! WE are sorry to hear that you encountered a problem with our onsite activities! We could not agree more, you should have been contacted. One of the main reasons for having the concierge service, is to help prevent this type of miscommunication. It sounds like it is already helpful, as you said, you would have missed the trip if she was not there. We truly hope you enjoyed our beautiful reef!
As far as the breakfast goes, being a brand hotel, we have "standards" that we must abide by. Plastic cutlery are the standard and we cannot sway from the brand standard. We are sorry that you did not enjoy all of the items on the buffet but were happy with the fruit, cereal, and yogurt.
It sounds like you enjoy the quieter times at our hotel, which, would be in the fall. If you would like some assistance booking your accommodations please free to contact me.

Thank you for being a guest in our hotel!

Sincerely,
Nancy Bennett
Sales/Marketing Manager
Holiday Inn Express & Suites Marathon
13201 Overseas Highway
Marathon, Florida 33050
Phone:305.289.0222
Fax: 305.743.5460
nbennett@spottswood.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2014

My husband and I traveled here in early June, and enjoyed our stay. It was nice to have the marina right outside, and Tarpon Creek was very convenient for drinks by the pool. Breakfast was a nightmare only because it was so packed. There was a long line both mornings and no where to sit. We ended up eating in our room. The staff was friendly and the pool and room was clean. No complaints here! If you are visiting Marathon, go eat at Brutus Seafood!

  • Stayed: June 2014, travelled as a couple
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Thank CLSG6807
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Holiday Inn Express & Suites Marathon

Address: 13201 Overseas Highway, Mm 53.5, Marathon, FL 33050-3548
Phone Number:
Region: United States > Florida > Florida Keys > Marathon
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 16 Hotels in Marathon
Price Range: £98 - £258 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Holiday Inn Express & Suites Marathon 2.5*
Number of rooms: 113
Official Description (provided by the hotel):
We invite you for a fun-loving tropical vacation at the Holiday Inn Express & Suites in the fabulous Florida Keys. Stay with us for fun in the sun and the convenience of local businesses, the Florida Keys Marathon Airport (MTH), and local island attractions. Our hotel is pet-friendly and 100% smoke free.The Holiday Inn Express & Suites Marathon is located in the heart of the Florida Keys; a short drive from Key West. ... more   less 
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Also Known As:
The Holiday Inn Express And Suites Marathon
The Holiday Inn Express & Suites Marathon Hotel Marathon
Holiday Inn Marathon
Marathon Holiday Inn
The Holiday Inn Express & Suites Marathon Florida - Florida Keys

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