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Reviewed 8 January 2010

Second time back in three months, fabulous place to stay, great resort, for families couples, people of all ages. Quiet, exceptionally friendly staff, fast service, excellent food great atmosphere everywhere. Close to all parks with free bus service to all. Great pools, very clean rooms, exceptional value, don't want to leave, will definitely be back soon.

  • Stayed: December 2009, travelled as a couple
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1  Thank Kat094
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2010

We had reserved 2 rooms and requested them adjoined. When we arrived we were told that they were adjoining but they were not and both rooms smelled very strongly of bleach, so strong that our eyes and throats burned. We did receive new rooms that were adjoining and were satisfied until we decided to go to bed at 8 pm for an early start at Disney. Unfortunately, that was when some screamers chose to go swimming even though it was very cold (probably why they were screaming). We survived that only to have occupants in a neighboring room decide to “converse” very loudly outside of their room for over 2 hours while walking back and forth past our rooms. As they were not speaking English, one of our party who could speak their language was going to ask them to please bring it into their own room. We decided that was the responsibility of this hotel and we called the front desk instead. This was after 2 hours of not being able to get our children or ourselves to sleep. After approximately another hour of these very loud people outside our room, someone finally showed up to request that they quiet down. I can only assume we were not the only ones who complained. Yes, this was a less expensive place to stay but not worth the aggravations and everyone in our party being exhausted the next day. We realize that a hotel cannot always be aware of how their customers behave but if security of some sort were “around”, they would have been aware of this rude behavior and attended to the problem before we had to complain. We did give it quite a while before we did. If we had been forced to approach these people ourselves, we do not know how they would/could have reacted and should not have been put in that position.

  • Stayed: January 2010, travelled with family
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Thank izzzyFlorida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2010

I was given a impression of being a good place to stay by a booking agent. But it turned out be very disappointing. Customer service and rooms are not good. Rooms were not clean and old with safety latches broken. Coffee maker was not working and was never replaced inspite of repeated request. I paid premium price for such a lousy hotel. Stay away from it, if you are on a vacation with a family.

  • Stayed: December 2009, travelled with family
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Thank pra_shir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2010

stayed with a team. room was redone some what clean. ran out of hot water every morning.. NO ESPN!!! this is a sports hotel.. rate was cheap.

  • Stayed: December 2009, travelled with family
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Thank jimlinenbrink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2010

We stayed there Christmas week. It was cheap for the room. The deluxe continental breakfast was not worth $5.99. The rooms were not quite clean. Each day housekeeping straightened the top covers but not the bottom sheet. The children's playground was not safe. Only one time was the lobby store open during the posted hours.

The shuttles takes an hour each way. It stops at 3-4 hotels. It only runs twice in the morning and twice in the evening. The last shuttle is before the fireworks at the parks. If you do not catch the shuttle, it is a $25 taxi ride. Do not be late to catch a shuttle. We got there at 2 minutes late and it had already left. One night the hotel shut the gate and the shuttle could not get in. We had to walk from the street to our rooms. Just what we wanted to do after a day of walking the parks. Never mind carrying a 6 year old that was sleeping.

The internet was not fast and most days we could not connect.

  • Stayed: December 2009, travelled with family
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Thank sherri_annie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mplaencia, General Manager at Champions World Resort, responded to this reviewResponded 4 January 2010

We apologize for not meeting the reviewer's expectaions. However, we strive to deliver a great value product and service. Our deluxe continental breakfast includes: 3 choices of juices and coffee or tea. Oatmeal with raisins and brown sugar. Toaster table (bagels, eng. muffins, breads). Cereal table (4 choices daily) with milk. Baked goods table (assorted muffins, coffee cakes, mini donuts, pecan spins. Sliced fruit in season (4 choices daily). Yogurt with granola. Spiced apples or pitted prunes. WAFFLE TABEL...MAKE YOUR OWN WAFFLE...ALL YOU CAN EAT FOR $5.99 plus tax and tip. Our children's playground was inspected by our chief engineer and is in safe condition. We offer a complimentary scheduled schuttle to the attractions included in the price for the room. During the very busy week of Christmas where we were at 100% capacity full we did not receive complaints regarding the shuttle service except for this mentioned incident.

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