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“Don't stay here”

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Shining Light Inn & Suites
Ranked #125 of 154 Hotels in Kissimmee
Reviewed 29 March 2013

This is not an inn but a very run down motel. Staff rude upon check in. Room smelly and shower some plastic cubicle affair. Stayed half an hour and checked out. Not a very nice area and to be honest I didn't feel safe.

  • Stayed: March 2013, travelled as a couple
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1  Thank babylon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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10 - 16 of 48 reviews

Reviewed 4 March 2013

We booked this hotel online and we were given a completely different hotel name. After our GPS showed that we had arrived, we learned that we were at the Goldstar Inn, not the Westmont Inn. The person at the desk barely spoke any English and it was very difficult to communicate with him. The lobby reeked of Curry and other smells. We told the guy at the front desk that our reservation reflected a completely different name and he was indifferent. He asked if we wanted to take a look at the room and we did. Upon opening the door to the room, multiple cockroaches ran under the beds and other pieces of furniture. The room smelled of a very, very strong chemical smell. The furniture was torn and the room looked like something out of a horror movie. The property is located in a very blighted area of 192 in Kissimmee. We were honestly afraid to stay there and felt that our safety would have been in jeopardy if we had stayed. We then went back to the front desk to advise that we would not be staying there. The guy at the front told us that we had to contact the 800 number of the company (getaroom.com) in order to do so. Since Saturday, we have been on the phone with various people at getaroom.com and we were told today that it will take 72 hours for them to investigate and still there is no guarantee that we will get our refund.

If you value your life, DO NOT STAY AT THIS DUMP. You will regret it!

Room Tip: Do not stay here...you will regret it!!!!
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  • Stayed: March 2013, travelled with family
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Thank E E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2012

I never read the other reviews properly prior to booking.  Overall rating was impressive , I think.  We only wanted a place to sleep between hitting the parks so the extras didn't mean much so we stuck with it but won't be going back.  Reception was manned but locked when we arrived, 22:00ish. Booked in relatively ok no problems with the staff member but not an impressive greeting. Round the corner to the car park, should have known then, cars with no wings, flat tyres, older cars obviously not rentals most if not all were there for the 13  nights that we were there.  Ground floor room, a bit dated and not the cleanest.  Overheard interesting conversations that some of the other guests were having on their mobiles, highlighted that they were not holiday makers but people looking for a cheap bed for a while, certainly never encouraged us to stay there.  Someone else described it as more like a halfway house thas not too far away with the description.  House keeping was poor never changed bedding in the 13 nights.  Bins were not emptied on a daily basis so from that its safe to assume that house keeping was not done on a daily basis either.  We never paid a lot but quite sure that we could have got a lot better for very little more.  We will put it down as a learning experience so please learn at our expense and steer well clear.

Room Tip: Go to a different hotel
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  • Stayed: August 2012, travelled with family
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Thank SMac1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2012

We were booked in for a couple of weeks, we stayed for one very sleepless night.. Dirty, no wardrobe, not the name advertised (is this legal?) it's called Goldstar Inn... it's a motel, shower head rusty, bath marked with cigarette burns, air conditioning noisy, curtains hanging off the rail.. bed felt damp, I was actually afraid to take off my clothes because the place had such an awful atmosphere, we thought we'd be murdered in the night....
Close it down.

  • Stayed: June 2012, travelled as a couple
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2  Thank Geraldine F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2012

The Hotel name is Goldstar Inn. Is near everything but the MOTEL is dirty. The rooms have fridge and microwave but the rooms are old and dirty. The towels was dirty and have long hairs in it. The bath tub have mold and stains. Doors were damaged and the security lock of the door was screwed a lot of times. The lobby is in nice condition and in the mornings they have coffe. But this motel is too dirty to stay. In the weekends the motel get a little busy of people and you heard people talking and walking til 4 am. I will not stay here any more.

Room Tip: Rooms on the right side have more movement than the left side. Makes you feel more secure.
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  • Stayed: May 2012, travelled as a couple
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1  Thank Jose F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 April 2012

hotel was rated three star but it is a one star tv did not work, air conditioner was loud, the name was different on sign overall not a very pleasant stay would not recommend to anyone.

Room Tip: do not recommend
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  • Stayed: February 2012, travelled with family
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Thank Makjeev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 March 2012

This hotel was a NIGHTMARE!!! DO NOT STAY HERE!!!.. The room was disgusting dirty, The staff had an attitude when I arrived the room I had booked was not available. They said they were putting in the a better room. The cabinet was broken, carpet and bed appear as if they have not been cleaned..the towels where dirty along with the sheets, There were no safes in the room..no wifi connection that I could fine.. The room smelled and when I called expedia I was told we can try and get your money back. Expedia call the hotel and the person from the front desk call my room at 7:30 am in the morning with an attitude. This is the worse hotel I have ever stay at. no irons in the room. The clean the bathroom and made it look worse with stain.. I could not believe. DO NOT STAY AT THIS HOTEL SAVE YOURSELF

  • Stayed: February 2012, travelled with friends
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6  Thank Joe C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shining Light Inn & Suites

Address: 4600 W. Irlo Bronson Memorial Highway, Kissimmee, FL 34746-5319 (Formerly Goldstar Inn & Suites)
Region: United States > Florida > Central Florida > Kissimmee
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #125 of 154 Hotels in Kissimmee
Price Range: £42 - £78 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Shining Light Inn & Suites 2.5*
Number of rooms: 54
Reservation Options:
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Also Known As:
Westmont Inn And Suites Kissimmee
Westmont Inn&Suites Kissimmee Hotel Kissimmee
Goldstar Hotel Kissimmee
Shining Light Inn & Suites Kissimmee, Florida

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