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“Very nice hotel!”

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Ramada Kissimmee Gateway
Ranked #38 of 152 Hotels in Kissimmee
Los Angeles, California
Level Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Very nice hotel!”
Reviewed 6 September 2011

We ended up in this hotel after leaving earlier from the Days Inn International Drive! We tried to find a hotel in International Drive again but everthing was sold out so we choose Ramada Gateway cause was nice and at same time close to Disney! I have to say I will happy go back there! The guy who help us in the check in were very nice and after the fire next door ( yes we were there during the fire that destroy the motel next door) he help us even more giving mask for m brother who has asthma! The facility is very clean and the only why I do not give 5 stars is because I have a problem using their computer and printer before leaving to the airport and the attendant did not wanna help me saying it has nothing to do with the hotel asking me to use the phone t contact the computer guy! Other than that great stay!!

  • Stayed June 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank gabrielamagalhaes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,523 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (532)
Date | Rating
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  • Danish first
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English first
Birmingham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 September 2011

This hotel is great very clean and secure, do not read the rubbish about this hotel, we had a great stay and would stay again.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank aidyrob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiptree, United Kingdom
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 August 2011

Stayed here for 14 nights and found all of the staff very friendly and helpful. Having read some of the reviews beforehand we were a little worried, but found the hotel clean and the restaurant was fine (kids eat free with adults having buffet breakfast). The diner provides quick breakfasts and snacks if you're in a rush.

The pool areas were quiet and kept clean at all times whilst the games room occupied our daughter a couple of times with the air hockey and video games. Kennedy who worked in the bar was a delighful guy who chatted with us regularly.

The location was ideal for Disney with only a 5 minute drive - never used the courtesy bus so can't comment. Stayed in a poolside room for the first week before upgrading to a tower room for the second week that provided us with additional closet space.

Only one small incident that was dealt with by the general manager who is extremely helpful and tries to resolve any issues if you speak to him at the time.

We would stay here again as this is a good value hotel within easy reach of Disney and plenty of restaurants along the 192.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Gavin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St Helens, United Kingdom
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 27 August 2011

My husband, myself & our 16 yr old daughter stayed here for 2 weeks-having been to Kissimmee 7 times before-previously in a villa on 2 occasions.This year we wanted more spending money so decided on a hotel instead of a villa as they are so expensive to rent-we have stayed in 4 different Ramadas over the past 9 years.
We had decided to upgrade our room 6 weeks before departure to a pool view room for an extra £5 per night.Glad we did as part of the hotel is where the rooms overlook the car park & a building site (closed hotel) next door!
However, when we arrived my daughter's bed had sheets with bloodstains on!
We reported this to reception, who apologised profusely & the sheets were immediately changed.The room was very clean,all electrics were fine-we had clean towels daily & the beds were changed as & when we asked.
Air conditioning was on all the time due to the humidity & worked great.The buffet breakfast was OK but we thought expensive for what was on offer, so we bought cereals/milk/produce as the fridge in our room was more than adequate.
Food at the snack bar was excellent value & huge portions.
Would maybe stay there again & would like to try the tower next time-location for the parks/Florida Mall are perfect & we found the staff helpful, obliging & courteous.
Only big gripe I have is that the safety deposit box is not in your hotel room-it is at reception & when there were other guests checking in or being dealt with by reception staff we had to wait ages for attention.
We definitely did not like that when you were accessing your safety deposit box in the small room behind reception that other guests are also allowed in this room at the same time.
I thought that this was wrong that other guests are allowed in there at the same time and some of them just entered when we were in there without asking if it was OK.I feel that staff should have allowed access to the safe one room at a time only-this takes away the point of privacy/security when accessing your safety deposit box.
We asked about this & staff told us that it was better for security to have safety deposit boxes at the reception desk instead of in the rooms-I completely disagree with this, we would rather have the privacy of the safe in our room-then only you have the access & view of what is in your safe.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank debs_gu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 August 2011

They charged us 3x's..... we were suppose to have the law enforcement rate they put is in the parking lot while the hotel was basically empty ( all women and children) the rooms were smelled like cigarette smoke and chlorine.... the frig was nasty they had roaches,ants, and water bugs ( I have pics of them) the supervisor refused to speak with us we were force to upgrade because if u cancel they would had charged our card ( because u have to cancel 24hrs b4 check in ) security harassed us, the staff was very rude, had to get my own towels,the front desk did not answer the phones, they didn't know how to communicate well, they stole money from us, the shuttle was a night mare and the supervisor needs a GED .....The so called manager told me my family and we should had been in the hotel when it burned down ..... and his name is Andrew. S
We will never go back and I will warn anyone who wants to spend money there not to ever go to the Ramada!!!

Room Tip: Warning Do Not Rent A Room Here Ever!!!!!!
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  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank shimerathomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RamadaGatewayGM, General Manager at Ramada Kissimmee Gateway, responded to this review, 28 August 2011
Our response to Shimerathomas's review:
-We do not have a law enforcement rate. We like the idea and will be implementing one! The rate that the guest booked was a 20% off the rate of a parking view room of $39, coming to $31.20 for staying more that 3 nights. Another Ramada in the area has a law enforcement rate, I believe the guest confused the properties. I tried to explain that, the guest became very combative.
-When the guests checked in , they didn't want the parking view room, they wanted the deluxe tower room and agreed at check in to pay an additional $20 to upgrade to that room.
-They stayed in the deluxe tower room for 5 nights.
-At check out, this guest only, not the other guest in her party, was disputing the upgrade fee, citing all of the reasons stated in her review. At no time did the guest ask to leave early due to dissatisfaction with the facility and as anyone that has ever traveled knows, hotels cannot hold a guest hostage if they choose to leave early.
-Lastly, if there was any reference to the fire in the adjacent hotel back in June it was in general conversation as to how amazing it was to have seen. Any insinuation by shimerathomas intended in her comments speaks to the rest of her statements.

Ramada Gateway GM
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Report response as inappropriate
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Travellers are raving about these Kissimmee hotels

Munich, Germany
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 August 2011

Stayed with some friends and family in several rooms for a few days. Read the ratings after we booked the room and were positively surprised after staying here for a few days. For sure you cannot expect a five star hotel for this rate, but it is a good hotel in a good area for visiting the amusement parks. Friendly people, clean pool.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BW1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 21 August 2011

We stayed here while traveling as a group of 4 adults, spending the night before a full day at Disney. The Walt Disney World Gateway is only a few minutes away by car, and they have a shuttle from the hotel as well (Although the shuttle hours will not get you to the park in time for the opening)

Check-in was quick (but not perfect, see below) and they sent up extra pillows for us promptly. The room was clean and well-maintained but dark. They have a large pool in the courtyard which we expected to be packed with kids, but it was not busy at all.

The room had a fan as well as good AC, and the bathroom was clean with nice supplies.

Our mattress was partially off of its frame when we got in the room, and when we sat on the bed the whole thing lifted up. We were able to quickly jam our frame back together and it was fine for the rest of the night.

There was one little snag: When we reserved the room in advance, we did not use our Wyndham rewards number because you can usually give them the number when you pay for the room. When we went to pay for the room, someone else had used their own Wyndham number to earn points on their own account. I assume that it had to be someone who works at the hotel or who handles reservations... When we gave them our card they told us that there was already a card number listed for the night, but when we insisted that we had not given our number, the attendant at the desk read out a different number, and then offered to change it for us. It made me wonder how many people do not question when they are told that their Wyndham number has already been listed at this hotel.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank 30yoldcanadian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ramada Kissimmee Gateway

Property: Ramada Kissimmee Gateway
Address: 7470 W Irlo Bronson Memorial Hwy, Kissimmee, FL 34747-1721
Phone Number:
Region: United States > Florida > Central Florida > Kissimmee
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#9 Best Value Hotel in Kissimmee
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ramada Kissimmee Gateway 3*
Number of rooms: 500
Official Description (provided by the hotel):
Ramada Gateway, one mile from the gates of Walt Disney World®, is a designated Walt Disney World Good Neighbor® hotel and close to other popular tourist attractions such as Sea World Orlando and Universal Adventure .Our high-rise, deluxe rooms feature the convenience of microwaves, double sinks, hair dryer, iron and board with panoramic views. If you prefer more modest accommodations, stay in our standard Inn rooms - providing views of our covered garden area and tropical landscaped pools. Complimentary scheduled transportation daily to Walt Disney World®, Sea World, Univesal Adventure and Lake Buena Vista Factory Oulets shopping. ... more   less 
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Also Known As:
Ramada Gateway Kissimmee Hotel Kissimmee
Ramada Hotel Kissimmee
Ramada Hotel Gateway
Ramada Plaza Gateway Orlando
Ramada Plaza Gateway Kissimmee
Kissimmee Ramada
Ramada Kissimmee Gateway Florida

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