This was our first time with house rental, we have been coming to this area for the past 7 years every year in September, typically get a condo, Tired of hearing neighbors or noise so thought we would give this a try. A little apprehensive at first but I can say this was great. Easy to make reservations, excellent email contact with the owners, nice welcome package sent to us with tons of information and with everything about the rental home. The excellent, gated community, clean, we stayed I think 11-12 total days, last minute had to stay the weekend as was supposed to stay another location but hurricane Irma, well you know..... Owner was easy to work with on booking at the last minute for the last 3 days of our stay. House had 4 Bedrooms,this house would be comfortable for 2 adults and 2 kids, we were just a couple no kids. The kids rooms were amazing, lots of disney character around the house. A person could spend a week here at the home and never get bored. If you love board games, video games, arcade and hanging out playing games this is the house for you, Tons of things to do for entertainment with pinball machines, shuffleboard bowling, basketball, car racing, it was like having a personal arcade-it didn't stop there, the bedrooms for kids have video games galore, board games available. The kitchen was very well stocked with pots/pans/dishes.Electric stove, dishwasher, and nice big fridge. 2 tables with 10 total seating and bar seating in the kitchen. Large couch right off the kitchen, big screen curved TV, nice touch. The owners have added lots of nice little touches, lots of information thru the house, labels on how to turn things on, which remote goes where, lights labeled etc. which is so helpful. Someone also put our garbage cans and recycling on the curb for us and put it back, not sure who does this but nice touch. This was done thru the entire community, so must just be the way things are done. There is a computer and printer so can print disney/universal/airline tickets should the need arise. Closets well stocked with hangers and safe. Wonderful huge washer and dryer, extra linens, pool towels, vacuum etc. If you like a serviced apartment/condo this is not for you, you are responsible for cleaning up after yourselves, which we love cause I don't like hotel maids coming in and moving our stuff around and cleaning. So for us worked great. You will need to bring soap, paper towels, TP things like that. There was initial stock in bathrooms but we were there for 12 days so had to replenish. -That is clearly stated in information, but just a little side note. There was leftover stuff like laundry soap.dish soap, we used that and then bought more and left for the next guest what we didn't use. The house needs a deep cleaning as things were a bit dusty and there was some junk on the bedspreads, but no worries we just washed the things in the washer and it was fine. This home is close to restaurants,grocery store, walmart about 10-15 minutes away. There is also a UPS store close by if you need to ship things home. Disney easy to get to,- we didn't go as Animal Kingdoms new park had 3-4 hour wait for Avatar, wow about 20-25 minutes to Universal, Orlando airport is 30-35 minutes. , About an hour to coast to the beach, House is super easy to find. So the no so good, nothing the owner can do and should not reflect on them at all- I was really disappointed in the staff at the clubhouse when we checked in, I was not greeted, she said "I need $10" was the first statement I got when I told her I was checking in, not a hello or welcome. I asked for what got a big sigh, for the keycard for the gate. I gave her $10, she handed me the card and that was the extent of our conversation. Now at checkout my husband had a very pleasant experience, greeted asked how everything was etc. So who knows. We did have one night where the house behind us had 6 rowdy adults up partying until 3am, they were gone the next day, so that worked itself out. We did not have any further concerns during our stay, and didn't even know anyone else was around and the houses were occupied around us.
Been renting homes in the area for years, this one is definitely one of the best. Location is superb for all the attractions, dining and site seeing. Quite and well maintained home. Will definitely be back again.
Second time staying here and as before we enjoyed every minute of it. Kids and adults loved the arcade room. New tv is awesome. Minor issue with AC unit but as always Terry was on it. Love Tropical Retreat!
Great place,clean,equipped,near all the attractions
We had a great time in the game room and the pool
While there are a ton of rental options for your trip to Orlando by far this should be your number #1 choice. It has everything you could think of. The home is clean and organized. Close to everything you could possible want to do while on vacation. Of course the game room is amazing. Do yourself a favor and check this one out. You will not be disappointed!!!
This was our second stay at the Tropical retreat and it did not disappoint! We have an adult son with autism and he loved the theming and the game room so much that he wanted to stay here again. We do not have any small children in our family at this point, but our adult children enjoyed the house very much! The Simpsons pinball machine is so much fun! You will find all you need in this home to be comfortable and entertained during your hours away from the parks. It is also a great location very close to the Disney Parks and many restaurants. We enjoyed discovering 2 new restaurants close by on this stay: Chuy's Mexican and Shula Burger. This home is about 20 -30 minutes away from Universal & Sea World. We also enjoyed the Orlando Outlet mall that is about 20 minutes away. You should also try one of the mini golf courses- Congo River Golf is our favorite.
There is a reason that this house gets booked so far in advance. We have stayed in 5 other vacation homes and this is definitely the standout. The property owners really go the extra mile to insure that their guest have an extra special experience. We really appreciated all the information and complimentary items that they sent us prior to the stay. During our stay Terry was very easy to contact when we had any questions.
I'm sure this will not be our list visit to the Tropical Retreat.
We've stayed at Puffs a few times now and it never disappoints! The secure, gated community is a must and the location can't be beat. 15 mins tops to the parks. The game room is an added bonus for the kids and for us adults and we love the pool and hot tub too. The house is roomy enough for everyone and is fully furnished with everything you need to feel like you're at home away from home. We highly recommend this rental home and are looking forward to our next trip back!