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Westgate Towers Resort
Ranked #32 of 154 Hotels in Kissimmee
Reviewed 7 June 2014

Great rooms, very clean. The only negative thing that i could say was a water leek of the air condition that was not fix during my 2 week stay. I fix it throwing they're towels on the leek. But even then i would stay again, water leek of not! Great place to stay!

  • Stayed: June 2014
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1  Thank Paul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this reviewResponded 16 June 2014

Thank you so much for sharing your experience with us. We are so happy that you had a great time. We do apologies for the issues you experienced with your villa. I have taken note of the issues and we will address them with our maintenance team. Thank for bringing them to our attention as we will work to resolve them. We appreciate you choosing us for your stay and hope you provide us with the pleasure to assist you in the future!

Ray

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289 - 295 of 633 reviews

Reviewed 5 June 2014 via mobile

The staff is extremely pleasant and helpful in ensuring a comfortable trip. The free shuttle service to Disney World is great for travelers like myself that do not have a car on vacation. The access to Westgate Villas is also a plus. You get resort-like treatment at an economical value. The studio rooms are significantly larger than an average hotel with appliances one would have in an apartment. You can't find a better value for ALL you get here!

Stayed: May 2014, travelled solo
3  Thank Kimberly S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this reviewResponded 16 June 2014

Thank you for taking the time to share information about your recent stay experience with us. It was our pleasure to have you as our guest. We are delighted that you were able to take advantage of our resort amenities such as our shuttle service to the area theme parks. As you experienced our villas offer so much and offer great value while on vacation. We feel honored you would return and can’t wait to see you soon!

Ray

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Reviewed 31 May 2014

I ended up at this hotel through a 'secret name' purchase through expedia. I think I paid about $60 / night on a weekend. I had not heard of the property before that time. The property is located on a busy street that has a lot of restaurants and tacky tourist gift shops. The mornings on the street are super busy as everyone is heading to the theme parks. The room was spacious and had a good balcony overlooking the pool. The only complaint I have is that there was a bad smell in the hallway and it was a bit in the room, too. So, we just left the sliding glass door open to get fresher air. I did not use the pools, but it looked like people really enjoyed them.

  • Stayed: May 2014, travelled with friends
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Thank imdizzy80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this reviewResponded 16 June 2014

Thank you so much for your review. We are glad to know that you enjoyed your stay with us. It’s wonderful to hear that enjoyed your villa and all the fantastic room and resort amenities that we offer. We are happy that you enjoyed your time and we hope to see you again soon.

Ray

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Reviewed 27 May 2014 via mobile

I must say I am not the type to write reviews but what you see here is what you get this was a perfect getaway . We stood on the 5th floor where we saw the fireworks at night . Location is perfect near McDonald's and many other shops. For 87$ a night we were upgraded free of charge to a king suite where we had our own jacuzzi in our room . Just as you see in the pictures . The staff was great and very friendly and helpful. Definitely would recommend this hotel to anyone looking for a a good hotel located near all and very clean

  • Stayed: May 2014
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Thank ingrid p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this reviewResponded 16 June 2014

Thank you very much for your review! We are happy that to hear that you had a wonderful time with us during your stay. We are delighted that you were able to enjoy the fireworks from your villa. Our location has so much to offer from shopping and dining which is all within walking distance. It’s a pleasure to hear our staff was there to enhance your getaway stay with us. The next time you’re in town; we would love to exceed your expectations once again.

Ray

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Reviewed 23 May 2014

Gregory Williams and family stay at Westgate Resort, We loved it so much, We are planning to
return next year. Located was great, many restaurants to choose from. We stayed on the third
floor,Two bedrooms ,Three bathrooms, full Kitchen,sofa queen bed, and many more things to
enjoy.

  • Stayed: May 2014, travelled with family
    • Service
Thank Gregory W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this reviewResponded 2 June 2014

We are delighted that you had a great stay with us at the Westgate Towers. We are thrilled to hear that you enjoyed two bedroom villa. As you experienced our villas offer all the comforts of a home from a full kitchen, washer and dryer. Thank you so much for sharing your experience with us. We hope that we can provide your family with many happy memories in years to come.

Victor

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Reviewed 20 May 2014

Located directly off I-192 with lots of restaurants, stores and grocery on same highway. We stayed on the 5th floor which is the top floor in adjoining rooms that were updated and immaculate. One room was a 1 bedroom with full kitchen, living room with queen sofa bed,dining room, 2 baths, washer and dryer and balcony...we did;t care for the sizzlers there . Butb ther are plenty of outher places.

Room Tip: book room on 5th floor or higher you can see a lot
  • Stayed: May 2014, travelled with family
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Thank Ricky c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this reviewResponded 27 May 2014

Thank you so much for letting us know about your experience. It’s always wonderful to hear when guests have a fantastic time with us. We are glad to know that you enjoyed your beautiful Two Bedroom Villa. As you experienced, our location offers so much for family’s from dinning to shopping. It would be an honor to provide you with another excellent vacation!

Ray

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Reviewed 14 May 2014

This was our first visit to a Westgate Resort and we enjoyed it. We were allowed to check in early and our room was really nice, we had a lovely outside patio area that had a bug screen so I could sit out there in the evenings (I usually get bitten to pieces)
I didn't really like the bathroom area, the bath was in the bedroom with the tiny shower and toilet split off at one end by a see through tinted screen and a sliding door which didn't shut properly, absolutely no privacy! Consider this if going with older children or teenagers!
There was a nice small kitchen and the beds were very comfortable.
On check in we were given a room close to the main pool, little did we know it would be closed for renovation the following day until the end of our stay, all they were doing was painting around lights. We used another pool but it wasn't as nice. The pool chairs are REALLY uncomfortable, they look lovely but are not meant to be sat on for any length of time!
We had a lot of noise from the renovations in the other parts of the hotel, drilling and jet washing and god knows what else - messy and noisy and a lot of it right outside our patio. The workmen were also smoking there - not good!
There is no restaurant here but it's not necessary, there are lots on the 192, we walked up to Outback and others in around 15 minutes. This is a great location.
We also walked across to the sister resort - Westgate Vacation Villas, it looked nice but was huge.
Overall we got this hotel for a very decent price so we didn't complain, they also gave us free internet. Would we stay again? I don't know - the jury's out

  • Stayed: May 2014, travelled as a couple
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1  Thank karensolihull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this reviewResponded 19 May 2014

Thank you for your review. We apologize for the issues you experienced during your stay and for any inconveniences they may have caused. We have taken note of each matter you have had and will pass them on to the appropriate members of our staff. Thank you for bringing these issues to our attention. Guest satisfaction is our top priority and we regret that we fell short during your stay. The issues you experienced are very rare and we do hope that you will allow us another opportunity to exceed your expectations in the future.

Ray

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Westgate Towers Resort

Address: 7600 W Irlo Bronson Pkwy, Kissimmee, FL 34747
Region: United States > Florida > Central Florida > Kissimmee
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotel in Kissimmee
#14 Top resorts Hotel in Kissimmee
#14 Romantic Hotel in Kissimmee
#19 Family Hotel in Kissimmee
Price Range: £64 - £160 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Westgate Towers Resort 3.5*
Number of rooms: 106
Official Description (provided by the hotel):
Oversized Villas with All the Comforts of Home Westgate Towers Resort in Kissimmee, Florida, is a Disney area hotel that offers guests all the comforts of a fully furnished home with accommodations ranging from studios to spacious one- and two-bedroom villas, all within minutes of Orlando's world-famous theme parks and attractions. With a variety of onsite amenities, including three heated outdoor pools, your dream vacation is waiting at Westgate Towers Resort! ... more   less 
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Also Known As:
Westgate Towers Hotel Kissimmee
Westgate Hotel Kissimmee
Westgate Resort Kissimmee
Westgate Towers Resort Kissimmee, Florida

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