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Embassy Suites by Hilton Orlando Lake Buena Vista South
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Reviews (2,240)
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All reviewsevening receptionmade to order omeletsgreat hotelmanagers receptionomelette stationcomplimentary breakfastbreakfast was excellenthotel restaurantexcellent stayrooms are spaciousself parkingdisney fireworksdefinitely stay here againthe breakfast areadisney worlddisney areanear disney
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1,762 - 1,767 of 2,240 reviews
Reviewed 19 November 2013

I haven't stayed in an Embassy Suites in some years and I must admit, it was a great experience. Your staff was very professional, friendly, and informative. The fact that your hotel offers an incredible breakfast buffet with as well as an evening with a complementary reception was by far, the best!

  • Stayed: November 2013, travelled on business
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Review collected in partnership with Embassy Suites Hotels
1  Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ESLBVSAGM, Manager at Embassy Suites by Hilton Orlando Lake Buena Vista South, responded to this reviewResponded 22 November 2013

Thank you so much Michael, for submitting such a great review! It's wonderful to hear that you had such a great experience, including the staff and amenities. Hopefully you'll consider staying with us again in the near future. Thanks again!

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Reviewed 18 November 2013

If you are looking for the Disney experience, stay away. If you are traveling for business this is the place for you. Location is too far from the Theme park area. Everything in this hotel is geared to the business traveler, not for family or couples wanting to see the theme parks. Breakfast would have been better but the cook staff spoke in Spanish and continued while we are standing in front of them, rude and disrespectful.

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with Embassy Suites Hotels
10  Thank Donald D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ESLBVSAGM, Manager at Embassy Suites by Hilton Orlando Lake Buena Vista South, responded to this reviewResponded 22 November 2013

Thank you Donald, for taking the time to share your thoughts regarding your recent stay with us. We appreciate your candid feedback. We strive to provide each of our valued guests, whether family or couple or business traveler, with a memorable, comfortable, and enjoyable stay, and it is disheartening to hear that you did not have that kind of experience. We're hoping that you will reconsider staying with us again in the future. Thank you again.

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Reviewed 18 November 2013

I stayed at this hotel for a few days as part of a training conference. Spacious room, good amenities, very clean... The hotel staff were the friendliest of any hotel in recent memory. The complimentary breakfast was very good, and the evening reception was a plus.

Ate dinner in the hotel one night. The food was very good, and surprisingly reasonably priced.

Conference meeting room was also very good. No audio-visual issues, temperature was good, and break-time snacks were also very good.

Would definitely stay there again, if in the area.

  • Stayed: November 2013, travelled on business
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2  Thank Brian F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ESLBVSAGM, Manager at Embassy Suites by Hilton Orlando Lake Buena Vista South, responded to this reviewResponded 22 November 2013

Thanks Brian, for taking the time to post your wonderful review. We're thrilled that you enjoyed your business trip with us. We truly enjoyed hosting the APPFA conference, and we look forward to doing do again in the future. Thanks again!

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Reviewed 17 November 2013

Was treated very well. Rooms very clean. Free drinks every night 530-730pm. Staff friendly. Not far from attractions. No shuttle to airport. Taxi ride there $40 to airport. 200 minimum characters to submit so I am wasting space typing this.

  • Stayed: November 2013, travelled on business
    • Value
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Review collected in partnership with Embassy Suites Hotels
2  Thank Fred J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ESLBVSAGM, Manager at Embassy Suites by Hilton Orlando Lake Buena Vista South, responded to this reviewResponded 22 November 2013

Thank You Fred, for the nice review and 5-star rating (plus the extra text!). It's great to hear that you enjoyed your stay with us, including the service, the clean suite, and the complimentary evening reception. We look forward to seeing you again in the future. Thanks again!

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Reviewed 15 November 2013

My family and I had the pleasure of staying 17 nights at the beautiful Embassy Suites hotel - Lake Buena Vista South from 10/10/13 - 27/10/13. I chose this hotel due to the fact that it is only around a year old and the size of the suites looked great for our family of four (two adults and two children aged 5 and 8). The suite worked out perfectly for us, it was large enough to give everyone enough space. The bedroom with two queen beds, a large television and with plenty of storage meant that we could unpack our cases and live as if this was our home for the time we stayed. The separate living area had an additional large television, more storage space, a good size fridge with freezer compartment and wet bar area, there was even a table and chairs in this room, it could not have been any better. The standard of cleanliness was very high as was the condition of all furnishings. The daily maid service was superb,fresh towels often displayed as swans/mickey mouse ears, beds made with clean sheets and it was always a treat to return to a spotless room after a busy day. The whole hotel had the same level of cleanliness and attention to detail. Every morning we had a delicious complimentary breakfast and if we managed to get back in the evenings we were treated to free drinks both soft and alcoholic and nibbles, which the children were delighted with! All staff were friendly and you could tell that they all enjoyed working at this hotel. The hotel was in a perfect location, within walking distance to restaurants and Publix store across the road, perfect for drinks and snacks for the room / parks. We chose not to have a car but utilised the hotel shuttle service $8 each return to Disney (3.5 miles to Walt Disney park entrance), $9 each return to Seaworld and $10 each return to Universal. Also, the Lynx bus stop was around 400 metres away and we used this a few days to get to Disney as it was cheaper then the shuttle as well as convenient. I have to say I would rate this hotel at least a 4 star and if we were ever fortunate enough to be able to return to Orlando one day to do the awesome theme parks, I would not hesitate in booking this fabulous hotel again as it ticked all the boxes. You will love staying at this great hotel, they go the extra mile, we were even given a birthday cake in our room when I told them it was my husbands birthday ! I loved it here, we all did, it is as lovely as the many pictures on tripadvisor show. Holiday of a lifetime !

Room Tip: We had a suite with a pool view and it was great !
  • Stayed: October 2013, travelled with family
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1  Thank Karen180372
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ESLBVSAGM, Manager at Embassy Suites by Hilton Orlando Lake Buena Vista South, responded to this reviewResponded 16 November 2013

Thank you soooo much Karen, for the incredible, fantastic, glowing review of our hotel. It is so heart-warming to know how much your family enjoyed the extended time and special occasion with us, and that we all were able to leave you with such a lasting impression. You are correct, we all enjoy working here and providing our valued guests such as yourself with great, memorable experiences. Please find your way back to us in the future. Thanks again!

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