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“One of our favorites in the Orlando area” 4 of 5 bubbles
Review of Embassy Suites by Hilton Orlando Lake Buena Vista South

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Embassy Suites by Hilton Orlando Lake Buena Vista South
Ranked #1 of 153 Hotels in Kissimmee
Certificate of Excellence
GreenLeadersSilver level
Tallahassee, Florida
Level Contributor
102 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“One of our favorites in the Orlando area”
4 of 5 bubbles Reviewed 12 August 2014

My family stayed at this hotel last week while my husband was traveling on business. We also stayed here last May with a soccer tournament. It is a very nice and clean hotel. The breakfast in the mornings were delicious. My family loved the made to order omelets. We also enjoyed the evening manager's reception with food and beverage. It was something my kids looked forward to all day. The fitness room was nice and clean. We worked out in their daily. We also used the pool daily. It was clean and not over crowded. The staff was helpful and friendly as well. The location was convenient and the area was not too congested. We would definitely stay here again!

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ctet0731
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ESLBVSAGM, Manager at Embassy Suites by Hilton Orlando Lake Buena Vista South, responded to this review, 13 August 2014
ctet0731,

Thank you for your review of our hotel from your recent visit! We are thrilled that you returned to our hotel after your first visit last May. We are glad you were able to take advantage of our great amenities that truly enhance the value of Embassy Suites, such as our free made-to-order breakfast, complimentary evening reception, two-room suites, PLUS our free self-parking and no resort fee!

We hope that next time your travels bring you back to our area you'll visit us for your third stay!

Kind Regards,
Warren Bingham
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,861 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (308)
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English first
Columbus, Ohio
Level Contributor
76 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed 11 August 2014 via mobile

We had a very pleasant experience at this property. It is very large and also very well maintained and staffed by caring and thoughtful people! A true pleasure to stay here and relax.
Pool was great and not crowded even in late July!
Room was very clean and fixtures were modern.
Parking was plentiful and breakfast was very enjoyable. Snacks provided at the evening reception were great!

Stayed July 2014, travelled with family
Helpful?
1 Thank Steve B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ESLBVSAGM, Manager at Embassy Suites by Hilton Orlando Lake Buena Vista South, responded to this review, 13 August 2014
Steve B,

Thank you for your fantastic review of our hotel from your recent visit with your family! We are thrilled you enjoyed your visit and that you noted that our hotel is staffed by caring and thoughtful people! We understand that it is our team that makes the difference and makes this hotel a great place to stay and a great place to work every day!

We are also glad you enjoyed the great value that comes from our hotel, especially our free made-to-order breakfast, our complimentary evening reception, and our large two-room suites, PLUS our free self-parking and no resort fee!

We hope that when your travels bring you back to Orlando that we will have the opportunity to once again be of service.

Kind Regards,
Warren Bingham
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lithia, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 11 August 2014

The Hotel is new and very well kept. Top Notch. Outstanding complimentary breakfast and evening reception. Is suite dining was delicious. Staff is very friendly and helpful and it is close to the attractions. This hotel is top notch and worth every penny.

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Diane B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ESLBVSAGM, Manager at Embassy Suites by Hilton Orlando Lake Buena Vista South, responded to this review, 13 August 2014
Diane B,

Thank you for the fantastic review of our hotel! While the hotel is nearly two years old, our team works tirelessly to keep it looking brand new. We are thrilled you were able to take advantage of the great amenities offered at Embassy Suites, such as our free made-to-order breakfast and complimentary evening reception!

We hope that when your travels bring you back to Orlando that we will once again have the opportunity to serve you and your family!

Best Regards,
Warren Bingham
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
richmond, United States
1 review
5 of 5 bubbles Reviewed 11 August 2014

very nice and clean hotel. breakfast wonderful. evening buffet could have more choices of food. the room was very clean. the pool was very nice. location was great not as congested as other areas in orlando. the employees especially david the conciere were very nice and professional. will stay there again

  • Stayed August 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Ben C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ESLBVSAGM, Manager at Embassy Suites by Hilton Orlando Lake Buena Vista South, responded to this review, 13 August 2014
Ben C,

Thank you for your review of your recent visit to our hotel with your family. We are very glad you had an enjoyable visit and were able to take advantage of many of the great amenities we have to offer all of our guests.

I especially want to thank you for your kind words about David, our bell person. We receive hundreds of positive comments about him and his job performance and are very glad he is on our team and positively interacts with hundreds of guests each day!

We sincerely hope that when your travels bring you back to our area that you will be our guest once again!

Kind Regards,
Warren Bingham
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Downers Grove, Illinois
Level Contributor
138 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed 10 August 2014 via mobile

Pleasantly surprised. Very well maintained hotel from the moment you walk in. Wish there were magazines to buy in the gift ship/marketplace.

ROOMS-enormous & very well cleaned. Pillows too soft, but personal preference. Love the fridge & microwave in every room. Love the 3 sinks - yes 3!! Perfect to have one in bedroom for contact lens, one by microwave & fridge & one in bathroom. Lots of dresser storage & 2 closets!

WI-FI-awful, but call the front desk for password log in. We're a Hilton Honors client & could never log in for free as stated, but if you want to pay for wi-fi, it will take you to pay site really fast - hmmmm? Once we got the password (which changed in 2-3 days), all good to go.

FOOD-Free, cooked to order breakfast pretty bad, in my opinion. Scrambled eggs taste like powdered eggs with water, omelette area has a line if you arrive after 8:45, but much better eggs. Food from breakfast not hot but perhaps mgmt concerned about kids burning themselves when they reach for food. Kyngs Grill for night dining really great. Meals cooked perfectly.

Publix grocery across the street, so nice to stock up for snacks.

Would stay again!

Stayed August 2014, travelled on business
Helpful?
1 Thank Adrienne J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ESLBVSAGM, Manager at Embassy Suites by Hilton Orlando Lake Buena Vista South, responded to this review, 11 August 2014
Adrienne J,

Thank you for your review of our hotel from your recent visit. We are very glad that on an overall basis you enjoyed your stay with us. We pride ourselves on delivering a stellar experience in all aspects of your stay, so I ask that you accept our apologies for the items you noted as being less than stellar.

We hope that when your travels bring you back to Florida that you'll consider being our guest once again and I assure you that we will work diligently to make each aspect of your stay a success!

Kind Regards,
Warren Bingham
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alexandria, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 9 August 2014

Our first stay at an Embassy Suites Hotel was exceptional. From the professional front desk staff -- thank-you Alyssa for remembering our 30th wedding anniversary, to chefs preparing the family-friendly, well-prepared hot breakfast and barman serving during the relaxing happy hour -- our July 9th stay was memorable. Very comfortable accommodations -- ample parking close to the hotel, lovely landscaping, lighting, seating in the lobby and breakfast room. Will looking for an Embassy Suites hotel when planning our next travel destination!

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank BarbaraGene2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ESLBVSAGM, Manager at Embassy Suites by Hilton Orlando Lake Buena Vista South, responded to this review, 10 August 2014
BarbaraGene2014,

Thank you for your wonderful review of your July visit to our hotel! We are especially thrilled that you had a memorable stay and that our team, especially Alyssa, was able to make it special. We understand that there are many lodging options in our area, and we believe that our team and value are what make us unique as well as the best lodging option!

We hope that the next time your travels bring you back down our way that we will have the opportunity to serve you once again!

Kind Regards,
Warren Bingham
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Texas
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 9 August 2014 via mobile

We booked this hotel at the last minute for a surprise trip to Disney. The hotel is new and very clean. The staff were extremely helpful and the rooms are spacious. It is easy to get to the Disney parks from this location. The free breakfast buffet was a great bonus (at all embassy suites).

Stayed August 2014
Helpful?
2 Thank Pdlo71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ESLBVSAGM, Manager at Embassy Suites by Hilton Orlando Lake Buena Vista South, responded to this review, 10 August 2014
Pdlo71,

Thank you for your review of our hotel from your recent visit! We are glad that we could positively contribute to a last-minute surprise trip to the Walt Disney World Resort. We are also glad that you were able to take advantage of the great value of a stay at Embassy Suites, especially our full made-to-order breakfast each morning.

We hope that when your travels bring you back to our area, whether it is a surprise or not, that you'll be our guest once again!

Kind Regards,
Warren Bingham
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Orlando Lake Buena Vista South

Property: Embassy Suites by Hilton Orlando Lake Buena Vista South
Address: 4955 Kyngs Heath Rd, Kissimmee, FL 34746-5512
Phone Number:
Region: United States > Florida > Central Florida > Kissimmee
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Kissimmee
#1 Green Hotel in Kissimmee
#1 Family Hotel in Kissimmee
#1 Romantic Hotel in Kissimmee
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Embassy Suites by Hilton Orlando Lake Buena Vista South 3.5*
Number of rooms: 300
Official Description (provided by the hotel):
Just 3.5 Miles from Disney and 20 minutes from Orlando International Airport. Guests enjoy 300 spacious two-room suites, free made-to-order breakfast and Complimentary Evening Reception daily. Nearby restaurants, shopping and golf. ... more   less 
Reservation Options:
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Also Known As:
Embassy Suites By Hilton Orlando Lake Buena Vista South Kissimmee, Florida

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