First the good ... Driving to the hotel, I realized that somehow I had only booked two nights and we needed three. We called to the hotel and were told there were not any two bed rooms available for the Saturday night. Long story short, Tony got on the line and solved the problem by upgrading us to a family suite that was available at an even lower cost per night. When we arived, the front desk staff was super friendly and helpful. The pool was clean and worked well for young kids.
Now the not so good ... this is a family hotel that probably is booked year round. We didn't have any problems with broken fixtures, etc, but everything was well worn and overall the hotel could use some TLC. The breakfast seating area was much to small for the size of hotel. We ended up taking the food back to our room all three mornings. The food was typical HIE fare, but it's FREE so you really can't complain.
Overall ... Exceptional service, super friendly staff, and a really good deal for visiting the WDW parks.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Express & Suites Hotel Orlando Lake Buena Vista South. Our hotel offers free hot breakfast, a free scheduled shuttle to area theme parks, free high-speed Internet, and a free business & fitness center. We are also an official Walt Disney World Good Neighbor hotel located only 2.5 miles from the main entrance to 'Walt Disney World Resort area.' Our hotel provides a free scheduled shuttle to Epcot . From Epcot , transportation is available to Magic Kingdom Park, Disney s Animal Kingdom Theme Park and Disney's Hollywood Studios, Downtown Disney . We also have a free scheduled shuttle to Universal Studios, Sea World & Lake Buena Vista Outlet Mall. With our convenient location you'll find numerous restaurants, shops, and small attractions are either within walking distance or just a short drive away. In addition to our comfortable deluxe rooms, we offer a choice of specialty suites, like KidSuites with private sleeping area and special kids' beds & TV. All rooms feature the new Express Bedding Package and refrigerator/microwave. For a real treat, our two-room Executive Suites offer a king sized bed, separate living area with sofa bed, and wet bar with refrigerator & microwave. Enjoy many hotel amenities including a heated outdoor pool & Jacuzzi, kid s playground and game room. Our hotel meeting rooms total 1100 sq ft-complete with free high-speed Internet access. ... more less
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- Also Known As:
- Holiday Inn Express Kissimmee
- Holiday Inn Kissimmee
- Holiday Inn Express Hotel And Suites Orlando-Lake Buena Vista South Kissimmee, Florida