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Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South
Ranked #47 of 153 Hotels in Kissimmee
GreenLeadersBronze level
Orlando, Florida
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Breakfast anyone?”
4 of 5 bubbles Reviewed 30 June 2014 via mobile

This hotel was good as hotels go. The only problem I encurred was with the breakfast staff. Primarily the head breakfast woman. Every time I went for breakfast she was very rude! Telling me to move impolitely twice on seperate occasions. And looking at me like I had two heads when I said "Excuse me" so that I could step around her to get my breakfast.
Other than that my boyfriend & I enjoyed our stay very much.

Stayed June 2014, travelled on business
Helpful?
2 Thank Jaimie_Z_Fl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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518 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (79)
Date | Rating
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Kuopio
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 24 June 2014

Stayed here about five, six times while been to a conference in Orlando.
The only complaints are thin walls and a bit strange user interface of the showers.
The breakfast is adequate.
Sometimes the breakfast room may be crowded.

Room Tip: Get the room in the fourth (top) floor, so there will bee less noise.
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  • Stayed March 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank heikkiko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Larry P, Manager at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South, responded to this review, 26 June 2014
Thank you for your review of your experiences at the Holiday Inn Express Orlando-Lake Buena Vista East. We appreciate the feedback, and appreciate the many times you have chosen to be our guest.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bayville, New Jersey
Level Contributor
85 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 23 June 2014 via mobile

We enjoyed our short stay at this holiday inn. We come into Orlando the night prior to our disney vacation and stay nearby for one night, works perfectly. This particular holiday inn is right near a ton of restaurants and right across the street from wal-mart.....get all your disney gear, etc before you go into the parks. I would recommend staying here if you don't stay inside Disney. Reading some other reviews......I don't believe this is the hotel for you if you're on business and want to avoid the family crowd....however we have nothing but good things to say. Rooms were great, comfortable. Breakfast was good. We were fortunate to have a part of the staff continually helping my 4 year old who managed to spill anything and everything, she was right there cleaning and making my daughter laugh and not feel bad.

Stayed June 2014, travelled with family
Helpful?
1 Thank artistchic84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Larry P, Manager at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South, responded to this review, 26 June 2014
Thank you for your kind words regarding your experience at the Holiday Inn Express Orlando-Lake Buena Vista East. We are so glad that you can recommend our hotel to other families who want to enjoy the Disney Parks. It was great to hear that our staff helped out so much with the kiddos! We look forward to having you back for your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Coral Gables, Florida
Level Contributor
135 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 bubbles Reviewed 22 June 2014

4 stars is too high and 3 is a bit low, I'd give this stay 3.5. We stay here every June to get an early start for our annual event nearby. What I disliked this year was mostly in the bathroom. The water pressure was good but hot water fluctuated. The H/C knob was weird and easily went to one extreme temp or the other. I did like the corner piece they've added to keep water from getting out on the floor and bath mat (see pic). There were also several bathroom floor tiles were cracked, (see pic) right in front of the sink. It made a crunching sound and moved under my flip flops. If I didn't know better I'd think Hans und Franz were geting pumped up and dropped a barbell. The beds were good and firm, with 2 pillow options. I do like their breakfast, especially the fact they keep replenishing the food right up to the end. I used to come out at 6:30 and there was no one out there, but my meeting schedule changed to a later checkout so now I get all the Disney brats and their parents milling around. We were still able to get enough to eat and a table, though. Overall, this HIE is a good value and suits my needs. I hope they don't let it go downhill and fix those tiles, please!

Room Tip: Try not to get a 4th floor room, might give better hot water. Also, if you go late to breakfast and...
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  • Stayed June 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank 2thdoc33133
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Larry P, Manager at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South, responded to this review, 23 June 2014
Dear Guest,
Thank you for taking your time to give us feedback on your stay. We are happy you gave us good marks on breakfast and other items. I have taken into account those maintenance issues that you pointed out. I will have our staff go through all the rooms and check for these items.

Thank you again for choosing us for your Orlando Hotel. Please come see us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
florida
Level Contributor
275 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
5 of 5 bubbles Reviewed 9 June 2014

The stay was excellent. We were recognized a Platinum Elite members as soon as we got to the desk, we got an upgrade to the suite. The room was fresh, very clean, and everything worked perfectly. The location was close enough to Disney to make it the perfect stay (we had a rewards night). The breakfast was standard HIE fare, but it was hot, fresh and well stocked at all times. To top it off, we left our computer in the room and couldn't get back for 3 days to get it and they kept it safe and sound for us. This will be our go to hotel when we are back in Orlando again.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Devilstowerwy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIELBV, Manager at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South, responded to this review, 20 June 2014
Dear Guests,
Thank you for taking the time to write a review for our hotel. I am happy you enjoyed your stay and that everything was perfect. We strive hard everyday to make everyone's stay the best we can and appreciate guests like you when we can meet or exceed your expectations.

Thank you again and come back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Queens, New York
Level Contributor
55 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 bubbles Reviewed 3 June 2014

My family flew to Florida from New York in late May, and I called the hotel before our flight and told them that we would be coming in after midnight. The front desk employee was super nice and thanked me for calling. We arrived at the hotel after midnight and we were exhausted!! I thought the beds were comfortable and everything was clean. We felt very comfortable here. You could hear the people upstairs walking around, but it was nothing major. My only gripe and it was small was when I came to check-in (after midnight), the front desk person was helping someone with their airline tickets. I literally stood there for 15 minutes, and he saw me, but continued to help him. I had to step up to the counter and say "is it possible I can check in?". He said sure "give me one minute". When I got to the counter he apologized, but it was weird that he didn't say to the guy, please hold for a second, while I help this lady. (Especially because the have a business room right next door to the front desk!) I just stood there invisible for 15 minutes until I said something. My family siting in the car, even said what took you so long? We were exhausted. Besides this, everything was fine, I would stay here again. Very close to the outlets, a Walmart, and also close to highway 192 which has countless restaurants, and the main highway I4 is also seconds away. My husband went to the breakfast in the morning (6:30-9:30pm) and it was the typical food, but he seemed happy. I feel this is a great little perk before hitting the roads to the park. I would stay here again.

  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank nyis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIELBV, Director of Sales at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South, responded to this review, 5 June 2014
Thank you nyis for your comments. Your comments will be shared with the management and we will educate our agent to ensure they are giving the best possible customer service. We are glad you enjoyed your stay and look forward to your return visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moncton, New Brunswick, Canada
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 28 May 2014

We stay ed at this property Feb 22 til Mar 09, 2014. As in any extended stay, there is always a concern about the lodgings. We had stay at this property in 2009, and were familiar with the hotel. We found the staff to be very pleasant and accommodating. Their hot breakfast was actually hot and tasty. While the corridors were not air conditioned, the rooms were comfortable, the A/C in the room worked perfectly, the shower worked fine and best recommendation I can make, is that there were no issues during our stay. For a moderately priced hotel, I would stay there again in a minute, and plan to in 2016.

Room Tip: Try to stay in a room not facing the pool, as sound carries around the pool area.
See more room tips
  • Stayed February 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Derek M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South

Property: Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South
Address: 3484 Polynesian Isle Blvd, Kissimmee, FL 34746-4654
Phone Number:
Region: United States > Florida > Central Florida > Kissimmee
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Kissimmee
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South 2.5*
Number of rooms: 148
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express & Suites Hotel Orlando Lake Buena Vista South. Our hotel offers free hot breakfast, a free scheduled shuttle to area theme parks, free high-speed Internet, and a free business & fitness center. We are also an official Walt Disney World Good Neighbor hotel located only 2.5 miles from the main entrance to 'Walt Disney World Resort area.' Our hotel provides a free scheduled shuttle to Epcot . From Epcot , transportation is available to Magic Kingdom Park, Disney s Animal Kingdom Theme Park and Disney's Hollywood Studios, Downtown Disney . We also have a free scheduled shuttle to Universal Studios, Sea World & Lake Buena Vista Outlet Mall. With our convenient location you'll find numerous restaurants, shops, and small attractions are either within walking distance or just a short drive away. In addition to our comfortable deluxe rooms, we offer a choice of specialty suites, like KidSuites with private sleeping area and special kids' beds & TV. All rooms feature the new Express Bedding Package and refrigerator/microwave. For a real treat, our two-room Executive Suites offer a king sized bed, separate living area with sofa bed, and wet bar with refrigerator & microwave. Enjoy many hotel amenities including a heated outdoor pool & Jacuzzi, kid s playground and game room. Our hotel meeting rooms total 1100 sq ft-complete with free high-speed Internet access. ... more   less 
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Also Known As:
Holiday Inn Express Kissimmee
Holiday Inn Kissimmee
Holiday Inn Express Hotel And Suites Orlando-Lake Buena Vista South Kissimmee, Florida

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