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Saratoga Resort Villas
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Reviews (1,228)
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All reviewspanda expressfull kitchenbedroom villabathroom upstairstarget supermarketsuper targetliving areathree bedroomdisney worldbasketball courtking bedthe general managerorlando areanice poolflat screenhot tubbeds were comfortable
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Reviewed 31 January 2014

I don't see why this resort is so highly rated. It was ok but certainly not a WOW. Coffee pot didn't work, no paper towels or dishcloths in the kitchen despite repeated requests, no maid service one of the two days we should have received it (we were there three nights). When we told the front desk that we had no maid service they told us we had our do not disturb sign out and that's why we were skipped. I explained that our sigh was out until about 11:30am and then we took it down when we left and housekeeping was in the unit next to us and WATCHED us leave. The gentleman couldn't have cared less and just said "so do you want service tomorrow?" Throw in the resort fee of $12 per day and we will probably be trying other places next time.

  • Stayed: January 2014, travelled as a couple
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Thank 48laurel07023
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff P, Revenue Manager at Saratoga Resort Villas, responded to this reviewResponded 4 February 2014

Thank you very much for taking the time to write a review detailing areas that our hotel and staff need to focus on. We appreciate your candor, it will asisst us in making adjustments to prevent these situations from happening in the future. I am sorry that you did not enjoy your time with us.

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Reviewed 31 January 2014

We stayed here 3 nights in a 3 BR condo. Very accessible to all of the Disney attractions and the layout of the condo was very good for the price. The beds were made up every night with new linens. Flat screen tv's in all of the bedrooms. The staff was very friendly also. When we return to the area, this is the first place that we will consider. Well worth the trip and price for the unit.

  • Stayed: January 2014, travelled with friends
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Thank galenag0lfer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff P, Revenue Manager at Saratoga Resort Villas, responded to this reviewResponded 4 February 2014

Thank you so much for writing a review of our property. Our staff is very flattered that you enjoyed our facilities and that you think it is a great place to stay. We look forward to welcoming you on your next trip to the area!

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Reviewed 30 January 2014

If you can't stay in Disney this resort is a great alternative. Having a three room villa with living room and kitchen gives everyone plenty of space. The villas must be pretty new. They definitely are well done inside, while not luxurious, they certainly are not cheaply decorated either. Very comfortable. We had a hockey tournament to attend so the villa was perfect, and we would stay again. I wish we could have tried the miniature gof next door, looked like fun.

Stayed: September 2013, travelled with family
Thank TravelingCanes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff P, Revenue Manager at Saratoga Resort Villas, responded to this reviewResponded 31 January 2014

Thank you so much for choosing our hotel to satisfy your lodging needs during your recent Central Florida trip. We truly value your business and are very grateful that the entire family enjoyed our villas. We hope to see you for the next tournament or leisure trip!

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Reviewed 29 January 2014

We stayed here thru a discount program and while it was a great value, the site did not amenities that we come to expect. The beds were great but the furnishings were sparse. The kitchen was not well equipped. The staff was very friendly but we had to remind them to clean, take out trash, etc a few times.

  • Stayed: January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Thank Kathleen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff P, Revenue Manager at Saratoga Resort Villas, responded to this reviewResponded 30 January 2014

Thank you very much for sharing your thoughts on our property. I am sorry that you and your party experienced some minor issues, but I am grateful that your stay was enjoyed overall. We truly value your business and hope that we have the pleasure of being your host in the near future!

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Reviewed 28 January 2014

Lots of condos, townhomes, etc for rent in Kissimmee. This is a good one; clean, roomy, comfortable beds, and reasonable. There's also a nice pool and hot tub. Not great security, as we drove in after 11pm and didn't get stopped by a guard at the gate. As a Plus, there's a bar in the lobby!

  • Stayed: January 2014, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
Thank lewwallace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff P, Revenue Manager at Saratoga Resort Villas, responded to this reviewResponded 29 January 2014

Thank you very much for sharing your thoughts on our facilities. There are quite a few lodging choices in the vicinity ( as you pointed out ) so we truly appreciate your business. Thank you again and we hope to see you again in 2014!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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