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“Good stay / timeshare trade”

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BEST WESTERN PREMIER Saratoga Resort Villas
Ranked #15 of 152 Hotels in Kissimmee
Certificate of Excellence
Vineland NJ
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Good stay / timeshare trade”
4 of 5 bubbles Reviewed 27 July 2014

We booked this for a week as a timeshare exchange.

If I could would rate it 3.5 - it was better than average, but not quite very good.

Pros:

Good location, ten minutes to Disney parks. Adjacent to shopping (Target plus next door)
Unit was clean and in good repair, recently painted
Quiet - which is not always the case with time share exchanges
On site restaurant - although we did not use it
Gym on site (2x treadmill, 1x bike, 1x elliptical, weight machine)
Swings / play area for kids
Staff generally pleasant

Cons:
Pool a little small
Layout of units was "different" then most condos - up+down, with two bedrooms + 1 bath upstairs, and a 3/4 bath, efficiency kitchen, and living area down. My 18 yr old daughter plus 5 yr old toddler slept upstairs, 17yr old son slept on the couch downstairs (not a pull-out)
Size of unit was adequate but not super large - at least compared to some other time share exchanges we have had in the Orlando area


So again, overall it was a good stay, no real negatives. I would consider returning via time share exchange in the future, but would also look at other options as well.

  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank wjmd1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff P, Revenue Manager at BEST WESTERN PREMIER Saratoga Resort Villas, responded to this review, 29 July 2014
Thank you very much for both selecting our hotel for your time share exchange and taking the time to write a review. Our staff truly appreciates you pointing out both features of our facility that you enjoyed as well as areas in which we can improve/modify. The most effective tool our management team has at our disposal when making decisions is information directly from guests like youself. I thank you for helping our organization in our efforts to enhance our guest experience!
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1,086 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (179)
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English first
Lapeer, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 16 July 2014

Really enjoyed our stay! It was a nice hotel, only problem is how thin the walls can be, was able to hear our neighbors. The outside was beautiful, and the security guards at the front were very friendly and helpful! We enjoyed talking with them!

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
2 Thank Megan O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff P, Revenue Manager at BEST WESTERN PREMIER Saratoga Resort Villas, responded to this review, 18 July 2014
Thank you very much for staying with us and taking the time to write a review of our facilities. I am very pleased that you found our property to your liking and you enjoyed conversing with our staff. We appreciate your business and hope you have a great summer!
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Coldwater, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 9 July 2014

Our two bedroom villa was great. Clean and nicely decorated. Best of all it was just minutes from Disney. The staff was quick to replace batteries in a smoke alarm that chirped. Two things I did not like; bed was too firm for my liking and the upstairs shower head was terrible.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
2 Thank William E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff P, Revenue Manager at BEST WESTERN PREMIER Saratoga Resort Villas, responded to this review, 10 July 2014
We truly thank you for writing a review of our property. I am very pleased that you enjoyed the space and cleanliness of our villas. I regret that you and your family experienced a few minor issues; I am grateful our staff was able to resolve said issues quickly and effectively. We truly appreciate your business and we hope to see you in the near future!
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Richmond, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 6 July 2014

This Hotel site is fairly noisy and not the environment I was looking for, for my family to relax. On the first night there was a crowd of maybe 6 or 7 adults just outside our room until after 3:AM. They were noisy and drinking. We decided to leave it alone and did not complain. On the second night the same crowd apparently had 3 or 4 rooms around the area and were partying loudly, playing loud music. This was after midnight. Being fed up with the situation we complained to the manger. The manager on duty dispatched the security guard who seemingly resolved the situation. We requested to move to another area. The Manager on duty accommodated our request. The second room was quieter but not as clean and was an older unit. The night manager and security guard did a fine job and were professional. But I would have rather not had to complain in the first place. BW was a good value but did not meet our expectations. Based on the rating and “Premier” name I guess my expectations were set a little high. Again the hotel was fine for what it is meant to be. It’s just not the place for my family.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank John K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff P, Revenue Manager at BEST WESTERN PREMIER Saratoga Resort Villas, responded to this review, 8 July 2014
Thank you for taking time to write a thorough and candid review of our property. Our staff always makes every effort to exceed guest expectations; I am sorry the excessive noise prevented you and your family from relaxing and resulted in our hotel not being a positive experience for you and yours. I truly understand your heistancy in booking us again, but please feel free to contact the property if you have a change of heart....we would be eager to redeem oursleves. Thank you again, and have a great summer!
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Onchan, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 30 June 2014

5 of us stayed in a 3 bedroom condo for a week, and had a great stay. The accommodation is clean and reasonable spacious, although the living area was a little small for the occupancy of the property. The beds were very comfortable and housekeeping was excellent. We had a few minor maintenance issues which were quickly resolved. The pool area is fairly basic but perfect for a refresh and cool down after a busy day. The location was very good, DisneyWorld and the I4 to Universal/Seaworld were easily accessible and there was a Walmart, Target and Publix within easy reach along with a huge range of restaurants.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kate A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff P, Revenue Manager at BEST WESTERN PREMIER Saratoga Resort Villas, responded to this review, 3 July 2014
Thank you for taking time from your busy schedule to write a review of our property. I am happy that you were impressed with our villas, cleanliness, bed comfort and location. I also appreciate you pointing out areas in which we have opportunities to enhance the guest experience. I truly am thankful for your business, and I hope to see you in the near future! Have a great summer!
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Sao Paulo, SP
Level Contributor
4 reviews
3 hotel reviews
4 of 5 bubbles Reviewed 29 June 2014

Very convenient to go to the parks. They offer vans to Epcot.
We've been there for a week and we felt like living in an American home. The two floor houses with American kitchen and nice sights to the property was an excelent choice in our case (traveling with 3 children). We could prepare breakfast and dinner in the house what is time and cost efficient. For us, to go out for breakfast and dinner takes too long and the kids are so tired from the parks that in the house when one kid is having breakfast or dinner you are preparing the other for the day or to sleep. And it is close to Target.
The only bad experience we had, is that the hotel wanted to charge for a resort fee that was not informed by the travel agency. But after we talked with the manager we were excempt.

Room Tip: It is pleasant to choose a room the sees the small river. Not to close and not to far from the swimm...
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  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alessandro S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff P, Revenue Manager at BEST WESTERN PREMIER Saratoga Resort Villas, responded to this review, 30 June 2014
Thank you very much for taking time from your busy schedule to write a review of our property. Our staff is very pleased that you and your family enjoyed both the comfort and convenience of our villas and central location. We truly appreciate your business, and hope to see you again in the very near future. Have a great summer!
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Florida
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 17 June 2014

This property sits right off of W. Irlo Bronson Hwy., but it is set far off from the road. You have to enter through a guard gate and drive about .2 miles and you reach the check-in office. Essentially, the villas are like small 2-story townhomes. The living, dining, kitchen & full bathroom are located on the first floor. Upstairs are two roomy bedrooms and a full bathroom. One bedroom had a king bed and closet; the 2nd bedroom had two double beds and a closet. Each room, including the living room, has a ceiling fan which I find to be a nice touch since I like sleeping with a ceiling fan. The condo is decorated simply, but nicely. The living room furniture is not the most comfortable, but it's fine for the hour or two each night we sat and watched TV & ate dinner. The downstairs had a small balcony with two lawn chairs and little table. We had a view of the little lake out back. The pool area is fine and we did spend a few hours there, but it could use a little updating. The location of the condo is great! Very close to Disney - we were told by the front desk that Disney was 6 miles away, but it didn't seem that far to me. Downtown Disney is practically around the corner. There are plenty of restaurants to choose from, Publix grocery store, Walmart, Target, etc. I-4 is only a 2 or 3 mile drive away so that you can reach pretty much anywhere in the Orlando area easily. All in all it was a very nice stay. This is not a luxury 5-star resort. I think it would be considered 3-star property, but I would definitely stay here again and the other three adults in my party felt the same way. It's nice, clean, a safe-area, with an excellent location to all the parks. This makes it a 5-star rating from me.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank cattaluna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff P, Revenue Manager at BEST WESTERN PREMIER Saratoga Resort Villas, responded to this review, 20 June 2014
Thank you so much for taking time from your busy schedule to write an extensive review of our property. Our staff is very pleased that you enjoyed both our villas and amenities as well as the location. We are truly grateful that you hold our facilities in such high regard.....thank you and have a great summer!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN PREMIER Saratoga Resort Villas

Property: BEST WESTERN PREMIER Saratoga Resort Villas
Address: 4787 W Irlo Bronson Memorial Hwy, Kissimmee, FL 34746-5332
Phone Number:
Region: United States > Florida > Central Florida > Kissimmee
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
#4 Romantic Hotel in Kissimmee
#5 Business Hotel in Kissimmee
#9 Family Hotel in Kissimmee
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — BEST WESTERN PREMIER Saratoga Resort Villas 3.5*
Number of rooms: 133
Official Description (provided by the hotel):
Discover the ultimate in tropical resort hotels in Orlando, Florida, at the new BEST WESTERN PREMIER Saratoga Resort Villas located in Kissimmee. Surrounded by eighteen lush, breathtaking acres, our four-star-caliber resort hotel presents an astonishing array of delightful ways to spend magical days and mystical nights. Featuring magnificent two and three bedroom resort villas adorned by private waterfront balconies overlooking luscious gardens and a tropical array of plants and wildlife. Each villa is designer furnished and features exceptional character. Four-hundred-thread-count Egyptian cotton linen embraces heavenly bedding and ensures a comfortable and luxurious sense of serenity for our visitors.Dine in our on-site restaurant Saratoga Grill and Bar, serving delectable Floribbean style, tropical and American cuisine. Relax by our heated swimming pool, hot tub, and lounge deck, and enjoy pool deck services, including sun lounges, umbrellas, and towels. Children will enjoy a children’s kiddie pool, playground and game room arcade. Work out in our on-site fitness center with the latest in exercise equipment. Enjoy a scenic walk through our lush tropical gardens on waterfront boardwalks. Gaze at the diverse wildlife from our scenic covered gazebos. Warm Hospitality is Calling! ... more   less 
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Also Known As:
BEST WESTERN PREMIER Saratoga Resort Villas Kissimmee, Florida

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