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“Great location and big suites” 5 of 5 bubbles
Review of Celebration Suites

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Celebration Suites
Ranked #21 of 153 Hotels in Kissimmee
Tonbridge, England
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great location and big suites”
5 of 5 bubbles Reviewed 30 October 2013 via mobile

Having read some of the reviews about celebration suites I was a bit appehensive but all my fears were unfounded on our arrival. The reception staff were helpful and pleasant. The room were huge and kept clean daily. There was fesh towels everyday along with complimentary coffee supplies. The location is perfect. I will be returning to celebration suites the next time I visit orlando.

Stayed October 2013, travelled as a couple
Helpful?
3 Thank michellew1210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CelebrationSuitesGM, Management at Celebration Suites, responded to this review, 1 November 2013
We couldn't be happier to hear you were so pleased with our accommodations, Michelle! Thank you for leaving us such a wonderful review. Our convenient location is just one of the many things we pride ourselves on, we're glad you made the most of it. Looking forward to your next trip here!

Take care,

Celebration Suites Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,413 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (384)
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English first
Northwest Indiana
Level Contributor
61 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
2 of 5 bubbles Reviewed 24 October 2013 via mobile

This place was booked unseen and I am so sorry we did. The location is good but that is it. The room is disgusting and I have photos to show. The front desk staff seemed indifferent to the issues I brought up. I had to get a parking pass from a theme park ticket salesman who I had to tell several times that I wasn't interested in purchasing tickets. So far I have not seen any bugs but if I do we are outta here.

Stayed October 2013, travelled with friends
Helpful?
1 Thank musgroves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CelebrationSuitesGM, Management at Celebration Suites, responded to this review, 29 October 2013
We're so sorry you were disappointed, and we wish that we had handled this differently. That said, we know that we're better than this, and we want to make this right. Please don't hesitate to email us at info@celebrationsuitesfl.com if you'd like to talk more about your experience and how we can improve.

Regards,
Celebration Suites Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
126 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 372 helpful votes
3 of 5 bubbles Reviewed 23 October 2013

Stayed here a coupla times last month. both times it included a Saturday night for the 'Old Town Cruise' which is just across the street - the hotel is ideally located.

We paid just over £25 a night off Travel Republic which was a good rate.

The first room we had was 1299, a huge suite ideally located facing 'Old Town', it was equipped with two air conditioners, 2 tv's, massive, well secure safe, full kitchen etc.etc. - no complaints for the price.

Had a great time and enjoyed our first stay.

We booked again for a coupla weeks later, however this time we were located well down the street right at the end of the complex in building 'O', room 2412.

This was one of the upstairs inner rooms, same facilities and layout but it didn't feel safe, especially as a number of the residents had dragged seats onto the walkway and were sat out in a group drinking, observing everyones coming and going.

The whole block had a bit of a ghetto feel to it.

We decided to forsake our stay, write off the £25 or so we paid and travel back to Orlando.

Not a bad place to stay for the price but you need a room in blocks A,B, G or H to avoid the 'inner city feel'.

Room Tip: Block A,B,G or H downstairs.
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  • Stayed September 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank SandJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CelebrationSuitesGM, Management at Celebration Suites, responded to this review, 28 October 2013
It's disappointing that your second stay wasn't as impressive as your first. However, we would never want our guests to feel uncomfortable, and we would have been happy to move you to a different room. Please don't hesitate to ask! Until next time, thank you for your candid feedback. We know it will only allow us to become better.

All the best,
Celebration Suites Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pineville, Louisiana
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 20 October 2013

This is obviously an older hotel with no frills, but the rooms are clean and very spacious. The beds are very comfortable and slept 6 without feeling crowded. It is a great value. We will stay here again.

  • Stayed October 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Christi G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CelebrationSuitesGM, Management at Celebration Suites, responded to this review, 22 October 2013
We definitely have enough room for the whole family! It was a pleasure to welcome you to Florida, Christi, and to read your kind words. Thanks, and keep us in mind next time you need a little sun!

Cheers,
Celebration Suites Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Runcorn, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 20 October 2013

We emaild the day before and asked for a pool side room, in block d or e we got block e and pool side it was great,the room was very clean and tidy,the girls on reception were great very help full with what ever we needed to know. We have stayed here a few times in the past and it did need renovating which has been done very nicely, the pool was great and all the games that are around the pool.having the big fridge and microwave were great, we will definitely be staying here again in the future.
Thank you for a lovely time from all my family including our two grandchildren.

Room Tip: I do recommend that you email with your requests maybe the day before you travel, and it doesn't...
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  • Stayed October 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank 60angela57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CelebrationSuitesGM, Management at Celebration Suites, responded to this review, 22 October 2013
Glad we could get you that pool-side room, Angela! Our team will be absolutely thrilled to see how impressed you were with their service, and that you had a fabulous time with us. Thank you, and please come back and see us soon!

All the best,
Celebration Suites Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ramsey, Minnesota
Level Contributor
36 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 19 October 2013

We stayed here 2 years ago and again in Sept. this year. For the price you pay, this place is awesome! It is an older hotel that is not the Ritz but it's clean, comfortable and in a great location. The full kitchen is very handy. We didn't cook (you must bring or rent utensils and cookware to cook) but we did make full use of the refrigerator and microwave. It was so nice to have cold drinks, fresh fruit, sandwich meat and milk for cereal in the morning. I brought paper products and plastic utensils for breakfast and snacking. They have been doing some updating at the hotel since our last stay. I was told that all rooms have "some" updates. Ours had a new toilet and tub and I think the hide-a-bed loveseat was new too. Many of the units seem to be rented out as apts. but that didn't cause us any problems. That is probably why this hotel has stayed afloat while others on this strip are out of business. We love Old Town so this location is perfect for us. In addition, we were close to all the Disney parks staying here. The light in our bathroom didn't work very often. I called the office and someone promptly came and changed the bulb. An hour later, the light wouldn't come on again. I waited for a couple hours for him to come back but he was the only one on duty on Sat. night and had a number of calls to respond to. A hazard of an older hotel I guess. I cancelled the call and we moved a lamp into the bathroom that lite it up well enough for us to shower in there. It remained there all week. Just a very minor inconvenience that we laugh about! The staff were always very courteous and helpful but the housekeeping staff didn't speak English. A phone call to the front office and they were right there with towels,TP etc. though. We brought our laptop and internet access for the week was $14.00. I thought that wasn't to bad. They also have it for free if you go to their business center. The pools are nice and laundry facilities handy. They have a breakfast room where you can get a few things to eat for around $2 a person. It was just breakfast bars, bananas and rolls so we didn't use this. I think you could pick 3 items for that price. We really like this hotel and had a wonderful vacation!

Room Tip: We always ask for a room not facing Old Town. Other posters mention that it can be loud in the eveni...
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  • Stayed September 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Cindystar858
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CelebrationSuitesGM, Management at Celebration Suites, responded to this review, 22 October 2013
We're so glad that you enjoyed your visit, Cindy! It sounds like there were a few bumps in the road, but we really appreciate your patience and sense of humor as we dealt with them. Thanks for the fantastic review, and we'll see you next time you need to get away!

All the best,
Celebration Suites Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Collins, Colorado
Level Contributor
67 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
1 of 5 bubbles Reviewed 17 October 2013

We made reservations for this hotel back in June. We assumed that the payment has been made for the night, and that our reservation was all set. In the meantime, our cards expired and we were issued new ones from the bank. Two days before our reservation we received a call from the hotel saying our reservation had been cancelled. They had tried to run our cards twice, and since the old cards had expired, they were rejected, and so they cancelled the room. Had they simply called when the card was rejected, we would have gladly provided the correct one. We didn't even think about as we thought the reservations were set. It seems odd that they would run the card two days before check-in, rather than at check-in (when we could have fixed the problem). Coincidentally, when our reservations were cancelled, they filled it immediately, and we were told they were fully booked. So in the course of 10 minutes they ran our cards (twice), cancelled our reservation, and filled up. Methinks they were overbooked and looking for folks to easily drop. We are wishing we had paid more attention when we actually booked--bad on us. But please double check all of your billing with this hotel. Three families are now scrambling to find different accommodations.

  • Stayed October 2013, travelled with family
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CelebrationSuitesGM, Management at Celebration Suites, responded to this review, 21 October 2013
After reviewing your comments, it's clear that this situation was not handled to the best of our ability. We must apologize for falling short of our own standards, and we know that we're capable of so much more. That said, we want to make this right for you, so please don't hesitate to reach out if you'd like to discuss this further. We hope to hear from you soon.

All the best,
Celebration Suites Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Celebration Suites

Property: Celebration Suites
Address: 5820 W. Irlo Bronson Memorial Hwy., Kissimmee, FL 34746-4730
Phone Number:
Region: United States > Florida > Central Florida > Kissimmee
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Kissimmee
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Celebration Suites 2.5*
Number of rooms: 302
Official Description (provided by the hotel):
NEW for July 2016: FREE WIFI NOW AVAILABLE IN EVERY GUEST ROOM AND OUR POOL AREAS!! Affordable 1-Bedroom and 2-Bedroom Suite Hotel Sleeps 6, 8, or 10 Adults just 2 Kilometers from Disney World! Perfect for large families and International guests who want the convenience of a home with the location and services of a hotel! Conveniently located within the Kissimmee, Florida Old Town Shopping, Dining, and Entertainment Complex, Celebration Suites is a family-friendly lodging establishment containing full apartment style suites that can sleep up to 6 people with full kitchens. We feature 3 outdoor pools, a 24-hour fitness center, 24-hour on-site laundry facilities, a game room, volleyball court, and Kid's club! For those with furry friends in tow, your pets are more than welcome. We offer a complimentary scheduled shuttle service to Disney, Universal, SeaWorld, and the LBV Factory Stores daily and sell discount attraction tickets in our lobby and online every day from 7am-10pm. We now offer FREE Wi-Fi everywhere in the hotel at no charge! ... more   less 
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Also Known As:
Celebration Hotel Kissimmee
Hotel At Old Town
Old Town Suites
Suites Old Town
At Old Town Kissimmee
Celebration Suites Kissimmee, Florida

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