I booked a room for 11-23-2013 thru 11-24-2013, and also for (2) other rooms for some relatives. On the day of check in, I paid for my (1) room. The front attendant asked who was going to be responsible for the other (2) room, I advised her the name of my relative. When my relative arrived, they only checked in (1) room, and checked out on the morning of the 24th. I checked out on the morning of the 25th. I checked my bank account a couple of hours after check out and seen that Celebration Suites had charged me for an extra room(the room that my relative didn't check in to). I called (CS), and they advised me that I was responsible for that room(even though NO ONE rented that room). So, if you book a room make sure, that's the only room you're going to be staying in. By the way,we're not staying here anymore.
We did have to maintenance issues while staying also. The TOILET of all things was not operable when we entered the room. After maintenance plunged that, we noticed every time the toilet was flushed, water leaking for the back of it. The shower/sink never was hot enough. We had to wait at least 15 minutes before it got luke warm. Water pressure sucked also.
- Official Description (provided by the hotel):
- NEW for July 2016: FREE WIFI NOW AVAILABLE IN EVERY GUEST ROOM AND OUR POOL AREAS!! Affordable 1-Bedroom and 2-Bedroom Suite Hotel Sleeps 6, 8, or 10 Adults just 2 Kilometers from Disney World! Perfect for large families and International guests who want the convenience of a home with the location and services of a hotel! Conveniently located within the Kissimmee, Florida Old Town Shopping, Dining, and Entertainment Complex, Celebration Suites is a family-friendly lodging establishment containing full apartment style suites that can sleep up to 6 people with full kitchens. We feature 3 outdoor pools, a 24-hour fitness center, 24-hour on-site laundry facilities, a game room, volleyball court, and Kid's club! For those with furry friends in tow, your pets are more than welcome. We offer a complimentary scheduled shuttle service to Disney, Universal, SeaWorld, and the LBV Factory Stores daily and sell discount attraction tickets in our lobby and online every day from 7am-10pm. We now offer FREE Wi-Fi everywhere in the hotel at no charge! ... more less
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- Also Known As:
- Celebration Hotel Kissimmee
- Hotel At Old Town
- Old Town Suites
- Suites Old Town
- At Old Town Kissimmee
- Celebration Suites Kissimmee, Florida