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Condo/Apartment -
1 Bedroom, 1 Bathroom, Sleeps 4
Kissimmee, Florida

Reviews from our community

Average - based on 2 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
English first
Davenport, Iowa
Level 4 Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Was moved to a one room hotel instead of a the nice condo that I paid for”
Reviewed 11 April 2016 for a stay in December 2015

I paid well in advance for my stay. Paid in early October for the week of December 26th thru January 2nd. I knew my schedule and set up a late check in on the 26th. I was traveling with my girlfriend and a 9 and 11 year old? I drove down to Tampa Florida and went to bush gardens on December 26th. When we got to our car at about 7:30 pm I had a missed call from the owner informing me that my condo had been rented to someone else and that he did me a great favor by booking me a one room hotel. The hotel was nice if your a couple but I had to spend a week in a 200 square foot 1 room hotel. Instead of a 1,00 square feet condo with a one bedroom king size bed. Offered to refund money but I couldn't find a room in Orlando on such short notice. Flip key said alls we can do is get you a refund. I didn't want a refund I wanted a 1 bedroom condo. I will never use flip key again as you can be miss led and deceived by owners. I still use TripAdvisor often.

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Travelling group: Young Children
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
12 Apr 2016
Wyndam Cypress Palm was double booked for holidays, I got a notice at last minute, and was able to re-book the guest at Marriott's Grande Vista. The alternative unit was smaller, but the accommodation class and resort amenities are much better than the originally booked. The guest was offered a refund or to stay at Marriott's, and he stayed at Marriott's and seemed to be happy. Anyway, I'm sorry for the inconvenience.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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