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“It's a Hampton Inn . . .”

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Hampton Inn & Suites Orlando - South Lake Buena Vista
Ranked #11 of 152 Hotels in Kissimmee
Certificate of Excellence
Florida
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“It's a Hampton Inn . . .”
Reviewed 10 November 2013

The good: A great location that is convenient to all of the attractions - Universal Studios, Sea World and the 4 Disney Parks. It's surrounded by tons of restaurants - including for breakfast which is a very good thing (see below). The rooms are fairly large and clean and they pay attention to the security of their guests. The rooms include a mini fridge and microwave, but only cardboard cups.

The bad: The free breakfast is awful, unless you like reconstituted eggs that look like they've been put through a pasta maker and sliced into 1/2" bits, slightly heated versus toasted English muffins, fake egg and cheese mini omelets and tasteless sausage patties.

Overall, not bad but a bit overpriced.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank srs531
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole B, Director of Sales at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this review, 14 November 2013
Thank you so much for sharing your feedback regarding your most recent stay with us. While it sounds like your experience overall was good we are disappointed to hear that you did not enjoy your breakfast experience. I do apologize for that experience. The Hampton brand is currently in the process of upgrading our breakfast offerings which should give our guest more variety and better quality offerings. We hope that the next time you are in the South Lake Buena Vista area you will give us the opportunity to make up for these unfortunate issues.
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994 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (96)
Date | Rating
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English first
Tampa, United States
2 reviews
Reviewed 9 November 2013

Monique, the front desk professional, assisted me during one of my business trips. I made the wrong reservation and ended up at the Holiday Inn Express down the road. The room didn't have hot water to shower. Monique accommodated me beyond words and expectations. I recommend this hotel any day of the week!

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Elizabeth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole B, Director of Sales at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this review, 14 November 2013
Thank you for sharing your feedback regarding your most recent stay with us. In addition, thank you for recognizing the services provided to you by Monique. I’m very happy to hear that you enjoyed the time you spent at the Hampton Inn & Suites South Lake Buena Vista. We look forward to serving you the next time your travels bring you to the area. We truly value your feedback and your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, New South Wales, Australia
2 reviews
Reviewed 8 November 2013

Overall, this hotel was just OK. Like another reviewer I heard a lot of noise in the rooms next door. I booked a double queen suite with pull out sofa bed and my poor daughter ended up sleeping in my bed as the sofa bed was terrible and just springs, very uncomfortable.

The location is quite good and if you want to "get away from the crazy" of all the theme parks this works. It's also competitive in pricing and offers shuttles to and from Disney which is a great benefit.

The hotel was clean and in good condition. My suggestion is, if you get a room with a sofa check the sofa as soon as you arrive so you can change rooms.

Room Tip: Check the sofa bed springs, 527 was terrible!!!!
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jess M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole B, Director of Sales at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this review, 14 November 2013
Thank you for taking the time to complete your Trip Advisor review. Any and all feedback is valuable, it's how we grow and improve. So believe us when we say we appreciate your comments. My General Manager informed me that he was grateful to have had the opportunity to speak to you earlier concerning this issue and he hopes that it was resolved to your satisfaction. We look forward to serving you the next time your travels bring you to the area. We truly value your feedback and your business.
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Jacksonville, Florida, United States
1 review
Reviewed 7 November 2013

We're pretty loyal to the Hampton brand. This hotel didn't disappoint. The price was excellent for a family vacation. It is in a great spot to get to the theme parks. Most importantly, it keeps up with the Hampton standards. Clean room and nice amenities.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Robert H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole B, Director of Sales at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this review, 14 November 2013
Thank you for your informative and positive review of our hotel. We're always happy to read how well our staff takes care of our guest; and that our hotel has some very nice amenities and features. We work hard to deliver exceptional service with a passion to every single guest that stays with us. Thank you again and we hope to see you in the future.
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Gilbert, Arizona
Level Contributor
63 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 3 November 2013

We reseved last minute for one night to spend a day and a half in Orlando. We weren't in Orlando for the typical Park fun but this place meet all our needs. Very clean, check in staff was exceptional in knowledge of the area and in customer service. The lobby, rooms and breakfast area all clean with no complaints..even with the large amount of families here with little ones.
Free hot breakfast-potatoes, eggs, Mickey Waffles, cereal, yogart ..it's not 5 star but it perfect star for families and those who want a good breakfast and clean, safe place to stay.

Room Tip: Elevator is a little slow so if you're in a hurry choose the bottom floor
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sharkerisme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole B, Director of Sales at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this review, 6 November 2013
Thank you Sharkerisme for sharing your feedback regarding your most recent stay with us. I’m very happy to hear that you enjoyed the time you spent at the Hampton Inn & Suites South Lake Buena Vista. We look forward to serving you the next time your travels bring you to the area. We truly value your feedback and your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Isle of Palms, S.C., United States
1 review
Reviewed 31 October 2013

Enjoyed our trip (2-72yr olds & 1-8yr old granddaughter, her first trip to Disney). Room (king with sofa-bed) was large enough, pool and heated whirlpool was just right, comp. breakfast very good, shuttle service to Disney very convenient. Staff were excellent in all phases. DIFINITELY WOULD STAY HERE AGAIN.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Larry A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole B, Director of Sales at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this review, 6 November 2013
Larry A

Thank you for sharing your feedback regarding your most recent stay with us. I’m very happy to hear that you enjoyed the time you spent at the Hampton Inn & Suites South Lake Buena Vista. We look forward to serving you the next time your travels bring you to the area. We truly value your feedback and your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seminole, Florida
Level Contributor
66 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 29 October 2013

Stayed here recently and all I heard all night was the slamming of others doors and conversations going on. I found the doors to be very thin! Was not an enjoyable night for me. They were sold out, otherwise I would love to have been at the end of the hall way.
That being said- the beds are always comfortable, I love the Lap desks they provide.
Breakfast- while I do not know if a large group just was there, but the entire breakfast section was picked through and looked empty and that it was closing for the morning. This was at 8am.
All staff we encountered were nice- and Roberta who checked us in was extremely friendly!!!

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bucky_101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole B, Director of Sales at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this review, 30 October 2013
Dear Bucky_101
Thank you for taking the time to complete your Trip Advisor review. Any and all feedback is valuable, it's how we grow and improve. So believe us when we say we appreciate your comments. In addition, thank you for recognizing the service provided to you by our staff. I am sorry to hear about the concerns you had during your stay. We will use them to make improvements going forward. We look forward to serving you the next time your travels bring you to the area. We truly value your feedback and your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Orlando - South Lake Buena Vista

Property: Hampton Inn & Suites Orlando - South Lake Buena Vista
Address: 4971 Calypso Cay Way, Kissimmee, FL 34746-5522
Phone Number:
Region: United States > Florida > Central Florida > Kissimmee
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Kissimmee
#6 Family Hotel in Kissimmee
#7 Romantic Hotel in Kissimmee
#15 Best Value Hotel in Kissimmee
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Hampton Inn & Suites Orlando - South Lake Buena Vista 2.5*
Number of rooms: 125
Official Description (provided by the hotel):
Unwind at Hampton Inn & Suites Orlando-South Lake Buena Vista, a top choice in Kissimmee hotels, with modern amenities and impeccable service. Set in Kissimmee and conveniently located off I-4, our hotel is just three miles from Walt Disney World(R) Resort, and less than ten miles from Universal Orlando, SeaWorld and the Orange County Convention Center. Our hotel also offers easy access to both the Kissimmee Gateway Airport and the Orlando International Airport. No matter what you enjoy-from golfing to shopping, museums to arboretums-you'll find it all just moments from our friendly Kissimmee hotel. Discover a range of amenities designed to help make your stay as comfortable as possible. Stay connected with free high-speed internet access in every guest room, and use the handy lap desk to work on while you watch TV. Feel refreshed with a great night's sleep in a clean and fresh Hampton bed(R) and wake up with Hampton's free hot breakfast. Even if you're in a rush, simply grab one of our Kissimmee hotel's free Hampton On the Run(R) Breakfast Bags, available Monday to Friday. Set close to a number of businesses, this hotel offers a versatile function room. Host a meeting or event for up to 50 guests. Catch up with work in the business center or workout in the modern fitness center. Swim laps in the pool or simply relax with free tea and coffee, available throughout the day in the lobby of our Kissimmee hotel. ... more   less 
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Also Known As:
Hampton Inn And Suites Orlando - South Lake Buena Vista
Hampton Inn & Suites Orlando - South Lake Buena Vista Hotel Kissimmee
Hampton Inn Kissimmee
Kissimmee Hampton Inn
Homewood Suites Kissimmee
Hampton Inn & Suites Orlando - South Lake Buena Vista Kissimmee, Florida

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