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“Beds could be better”

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Hampton Inn & Suites Orlando - South Lake Buena Vista
Ranked #11 of 155 Hotels in Kissimmee
Certificate of Excellence
Reviewed 20 May 2014

Stayed at this Hampton for three nights. The beds seemed small for queen sized. My kids had fit fine in the queen bed at the hotel we stayed at before this, but they didn't have enough room here. The mattresses were so lightweight that they moved around when we would sit down on them. Breakfast was good but the lady who was putting out the food had a chronic cough that made me a bit uneasy since she was dealing with food. Everyone did seem friendly. Just some improvements could be made, especially with the beds.

  • Stayed: May 2014, travelled with family
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Thank Amanda K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole B, Director of Sales at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this reviewResponded 29 May 2014

Thank you for taking the time to write a review of our hotel, the Hampton Inn and Suites South Lake Buena Vista. It sounds like we missed an opportunity with you on your most recent stay with us. Our rooms with two beds in them do carry the Hampton brand standard queen sized mattresses, but I do apologize if they were not up to your standards! We hope that on your next trip through the area you may consider giving us another shot to impress you.

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677 - 683 of 1,084 reviews

Reviewed 20 May 2014

Stayed here one night April 2014. My wife and I went to see the mouse. Only 10 minutes or so to the main gate to Disney. Hotel was in a quiet location, right off Osceola parkway, and close to rt. 192. Room was very clean and comfy. The complimentary breakfast buffet was very good. Full breakfast, I might add. The hotel did not have a free shuttle to Disney, like some other Hilton locations have, but that`s OK. The shuttle has set pickup and dropoff times, and we wanted to come and go as we pleased. Overall, a very good option to stay at in the Disney area. Would I stay here again? Definitely!

  • Stayed: April 2014, travelled as a couple
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1  Thank jm7701
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole B, Director of Sales at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this reviewResponded 29 May 2014

Thank you for taking the time to write a review of your recent stay with us here at the Hampton Inn and Suites South Lake Buena Vista. We are glad to hear that you enjoyed your recent stay with us! Though you did not use our complimentary shuttle to the Disney parks, we are glad that you knew of the option and hope that you had a great time there! We hope the next time you are in the area, whether on vacation or not, that you will come back and stay with us.

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Reviewed 18 May 2014

Very good hotel and amenities. Only drawback might be location is somewhat hidden. Front desk personnel were very courteous as well as efficient. Would like to have front desk pantry better equipped to include white and red wine. Also some small workout bands and physio rubber balls.

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Hampton
Thank Carlos A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole B, Director of Sales at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this reviewResponded 21 May 2014

Thank you for taking the time to write a reveiw of our property, the Hampton Inn and Suites South Lake Buena Vista. We are glad to hear that you enjoyed your stay with us! While our location is a little bit tucked away, we like to think that we are right in the middle of wherever you may be going in our area! Thank you also for your suggestions to improve our 24 hour Sweet Shop and Fitness Center, I have passed your feedback along to our General Manager and perhaps in the future we will be able to provide those things! Thank you once again, and we hope next time you are back in the area you will let us serve you again.

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Reviewed 16 May 2014

Room was nice , however the small black under counter refrig unit was overheating badly ,spewing toxic freon ,bleachy smell. Called maintenance to take the unit out of room. Said impossible ,just unplugged it. Hotel sold out so we could not move to another room at 9:00 PM

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Hampton
Thank williamhZ9160DT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole B, Director of Sales at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this reviewResponded 21 May 2014

Thank you for taking the time to write a review of your recent stay here at the Hampton Inn and Suites South Lake Buena Vista. We would like to sincerely apologize for the problem you had with the refrigerator in your room. That certainly is not typical and wish that we could help resolve the problem a bit better to satisfy you. Unfortunately being a smaller hotel in the area we do sell out at times and we are not always available to accommodate requests to be moved. That of course is no excuse and we do sincerely apologize. We really missed a great opportunity with you, and we hope that on your next trip you might consider giving us a second chance.

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Reviewed 15 May 2014

The maids were friendly and efficient and the breakfast was always full and very clean. Also cookies at the front desk. We were so close to Disney at a great price and close to restaurants, Publix Market and gas stations. The beds were very comfortable and the wake up service was excellent. We will stay here whenever we take the grand kids to Disney or other parks in the area.

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Hampton
Thank Elmer A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole B, Director of Sales at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this reviewResponded 21 May 2014

Thank you for taking the time to write a great review of our property, here, at the Hampton Inn and Suites South Lake Buena Vista. We are so glad to hear that you enjoyed our breakfast, and found our housekeeping staff great! They strive to do do their best for all our guests on a daily basis and we think they are great. We are also glad to hear that you enjoyed our convenient location to all sorts of attractions and everything else, which is alot! We definitely look forward to seeing you the next time you are in the area.

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Reviewed 13 May 2014

We stayed at this Hampton Inn in April, 2014. It was wonderful. Upon arrival, we received everything promised by the hotel. The staff was very courteous and most helpful and went out of their way make us welcome. The hotel was well organized, hotel room was fresh and clean and I must say a quiet and wonderful place to stay. I only wished we were staying longer. We would recommend this hotel to anyone.

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  • Stayed: April 2014, travelled as a couple
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Thank SANDY M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole B, Director of Sales at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this reviewResponded 21 May 2014

From all of us here at the Hampton Inn and Suites South Lake Buena Vista, thank you for staying with us! We are delighted to hear that you enjoyed your stay with us. Thank you for the great compliments you paid our rooms and we are glad you found our staff courteous and helpful! We think that they are just awesome too! We look forward to serving you the next time your travels bring you back to the area.

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Reviewed 13 May 2014

This Hampton Inn is excellent in all regards except for the food at breakfast. I highly recommend it for the quality of the room, the price, and the very helpful staff. You can have breakfast at the Cracker Barrel around the corner.

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Hampton
Thank Mary E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole B, Director of Sales at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this reviewResponded 21 May 2014

Thank you for taking the time to write a review of your recent stay here at the Hampton Inn and Suites South Lake Buena Vista. We are glad to hear that you enjoyed your stay with us. We like to think that we are priced competitvely for the area and that we have a superior product all around to offer our guests, from our rooms to our great staff! We are sorry to hear that you did not enjoy our complimentary breakfast, but glad to hear that you found one of the many restaurants in the area to get a meal that suited you better! Thank you once again and we hope to see you again on your next visit.

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Additional Information about Hampton Inn & Suites Orlando - South Lake Buena Vista

Address: 4971 Calypso Cay Way, Kissimmee, FL 34746-5522
Phone Number:
Region: United States > Florida > Central Florida > Kissimmee
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Kissimmee
#6 Family Hotel in Kissimmee
#7 Romantic Hotel in Kissimmee
Price Range: £91 - £145 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Orlando - South Lake Buena Vista 2.5*
Number of rooms: 125
Official Description (provided by the hotel):
Unwind at Hampton Inn & Suites Orlando-South Lake Buena Vista, a top choice in Kissimmee hotels, with modern amenities and impeccable service. Set in Kissimmee and conveniently located off I-4, our hotel is just three miles from Walt Disney World(R) Resort, and less than ten miles from Universal Orlando, SeaWorld and the Orange County Convention Center. Our hotel also offers easy access to both the Kissimmee Gateway Airport and the Orlando International Airport. No matter what you enjoy-from golfing to shopping, museums to arboretums-you'll find it all just moments from our friendly Kissimmee hotel. Discover a range of amenities designed to help make your stay as comfortable as possible. Stay connected with free high-speed internet access in every guest room, and use the handy lap desk to work on while you watch TV. Feel refreshed with a great night's sleep in a clean and fresh Hampton bed(R) and wake up with Hampton's free hot breakfast. Even if you're in a rush, simply grab one of our Kissimmee hotel's free Hampton On the Run(R) Breakfast Bags, available Monday to Friday. Set close to a number of businesses, this hotel offers a versatile function room. Host a meeting or event for up to 50 guests. Catch up with work in the business center or workout in the modern fitness center. Swim laps in the pool or simply relax with free tea and coffee, available throughout the day in the lobby of our Kissimmee hotel. ... more   less 
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Also Known As:
Hampton Inn & Suites Orlando - South Lake Buena Vista Hotel Kissimmee
Hampton Inn And Suites Orlando - South Lake Buena Vista
Hampton Inn Kissimmee
Kissimmee Hampton Inn
Homewood Suites Kissimmee
Hampton Inn & Suites Orlando - South Lake Buena Vista Kissimmee, Florida

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