We originally booked a stay at Legacy Vacation Resorts in Kissimmee for our trip to Orlando. Boy were we majorly misled by this location.
First it should be noted that this is a timeshare property. Although it is listed on numerous websites as a 'hotel', it is a timeshare and they will pressure you in regards to signing up for a timeshare. In our brief 24 hour stay we were asked no less than five times if we wanted to go to a timeshare meeting, hear about the benefits, etc.
You'd think that no means no, but I guess it didn't. We even woke up to a note on our door reminding us to 'visit their meeting' and one on our car. This probably wouldn't have bothered us if it had been presented as a timeshare, but it's not. It was very misleading.
The next issue is the security concern of the unit. We had a one bedroom, full suite. The door leading to the next room was barely secure. There was what must have been a six inch gap under the door. I could slide my entire hand into the other room. And let's discuss the 'secure' closing of the suite doors. While they did lock, they weren't very secure. One good push and the door would come falling down.
The front door was the worst. It barely locked, there was no 'peep' hole to look outside, and it probably could have been knocked down by any person with an ounce of strength.
Feeling not so secure, imagine our surprise when we go into the bathroom and discover that the Jacuzzi tub didn't work and none of the TV channels came in. It was a horrible experience.
We checked out the next day. When my fiancé mentioned that we didn't feel safe, we were given a little attitude that they have 'never in their history had an incident' and we should feel safe. Whatever happened to guests' complaints come first.
Book with caution and read all reviews before making a decision.
- Official Description (provided by the hotel):
- Vacation in the heart of Central Florida’s most famous vacation destination – Orlando! Legacy Vacation Club Orlando located in Kissimmee, Florida puts all the magic, sun and fun virtually on your doorstep. You’re just minutes from the Walt Disney World® and Universal® Orlando theme parks, as well as the many other exciting attractions Orlando has to offer. Whether you need 1, 2 or 2-bedroom deluxe accommodations (2-bedroom deluxe suites sleep up to 8 guests), we’ll help you feel right at home. ... more less
- Reservation Options:
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- Also Known As:
- Legacy Vacation Hotel Kissimmee
- Celebrity Hotel Orlando
- Celebrity Resorts Orlando
- Celebrity Resort Kissimmee
- Celebrity Resort Orlando
- Celebrity Hotel Kissimmee
- Legacy Vacation Resorts Kissimmee, Florida