We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great location. Staff so-so. Big room. Nice tub!!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Park Inn by Radisson Resort & Conference Center Orlando
Ranked #44 of 154 Hotels in Kissimmee
Reviewed 17 April 2014

A little about me (for perspective): My partner and I travel at least once every couple of months to somewhere. We are from South Florida and have been to Disney and Orlando multiple times. We love to go on cruises and are used to that level of service. :)

So, I initially booked with this hotel because of the location and because I found a great deal on TravelZoo.com that brought the price in around $140 for the 2 nights we originally planned on staying. When it came to the day before, we decided that we wanted to head over early and proceeded to try to book another night with the hotel. I went online and saw a price of about $70 for the night. OK - this sounds good, right? Wrong. :( After fees and the usual taxes it comes to just over $100 - for just that one night! I called to see if the would add this night on at the rate I was already paying for the other nights. The first person to answer didn't even let me start to ask my question before she transferred me. She heard the word "reservation" and said "let me transfer you". Very rude. I did report this to the nice lady who attempted to amend my reservation, and she apologized profusely and told me someone would look into it. We did wind up booking at the regular online price since we didn't want to try and transfer hotels the next day.

The room was nice and big. We did get an end unit with a King bed, sofa, mini-fridge, and coffee maker. Bed was comfortable enough - did not stick out in my mind either way. Slept well! The outlet placement kind of sucks though. Bring an extension cord if you plan on charging your phone on the night stand. I just charged it at the desk before bed, then brought it over when it was time. Tile floors were nice because there was no old carpet smells or stains. However, it was a little chilly that week and that tile was not nice under feet. There are good-sized rugs on either side of the bed. There is a safe in the closet that you use your own code on. It's just like the ones on the older cruise ships. Worked just fine for us.

The bathroom is a nice size. Same as most of the newer hotels - or newly renovated - plenty of room. The soaker tub was great!! No jets or anything, but fills fast and is nice and deep! Bad thing for us was the shower head. All of that great pressure from the tub didn't make it out of the shower. :( I reported this problem in the A.M. and they did "fix" it while we were gone that day. It had improved, but was still not what I would live with every day. Did not re-report, made do. Oh, and nice shampoo, etc. in the bathroom!

There is a $15/night/room resort fee. While the majority of hotels, resort, villas, etc. in this area do charge some sort of a fee, this is the highest one that I've encountered!! And, it's a bit of a joke! They say it is for the shuttle to the parks, the pools being heated, the wifi, and some other kids-related things. Oh, and self parking. Well, the shuttles are shared with the other hotels in the area, so the timing sucks. The wifi was soooo slow that I had to turn it off in order to get the page to load on my phone. And, I'm a patient person with wifi. It literally never loaded - gave me an error on the page. Even with the password put in and it saying that I had good wifi signal strength. Lastly, the parking lot is in bad disrepair (disappearing lines, weeds everywhere, potholes, etc.). If I'm going to pay extra for that, please give me a nice parking lot to park in.

There is a full restaurant, a bar/lounge, and a quick-service on-site. I never ate at the restaurant, but tried the pizza at the quick-service. It was great. Convenient, but a little pricey - $9 for an 8" pie with 1 topping. The bar/lounge was great, too. Good service and fair prices. Think in the range of like TGIFridays, etc.

Lastly, the location of the hotel was perfect!! There are several places in this very area to stay at, too. I think it was like a 10-15 minute drive to the Disney parks. There are lots of chain restaurants near by as well. McD's, Denny's - Friday morning there was a man making balloon animals and Disney characters, great skills! IHOP is there, Outback, etc.

Overall, I most likely will not stay there again because service and a nice shower are top on my list of priorities. But, it wasn't the worst, either!

Room Tip: Try to get an end room close to the elevators- they have 2 windows and save you from walking a long...
See more room tips
  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank SaraNAngie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GstSvcsMgmt, Guest Relations Manager at Park Inn by Radisson Resort & Conference Center Orlando, responded to this reviewResponded 22 April 2014

Hello, and thank for the review of your stay, and the valuable comments. We take all comments seriously, and will be discussing them with the various dept. managers. We use comments such as you have given as an opportunity for improvement, some of which, we are in the process of being improved now(parking lot). We hope you consider giving us another visit in the future and checking out the improvements yourself.
Thanks again for taking the time to let us know.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (1,969)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,589 - 1,595 of 1,969 reviews

Reviewed 16 April 2014

We got a really good deal on this hotel. If I had paid full price I would have had higher expectations.

The hotel is really old but has a lot of potential.

The staff were very helpful and accommodating whenever I had issues. For example, we discovered on day 2 that our room was not locking because the door didn't fit correctly in the door frame. Without hesitation the front desk staff apologized and changed our room to one just two doors down. It was a perfect example of good customer service. There were other small things that we needed assistance with and the staff were consistently lovely to deal with.

I liked that the room is tiled instead of carpeted, it feels cleaner on your feet. It is unfortunately a lot louder though, and you will likely hear your neighbours.

The bathroom was very, very outdated. We actually had a good laugh about it. But it was quite clean, so we were okay with it.

The location of the hotel is really great - lots of restaurants and activities and shopping within a short driving distance. There is an IHOP and a Denny's within walking distance that are good for breakfast.

The major disappointment that I had with the hotel was the pool and hot tub. They were simply filthy. We got into the hot tub and started to relax when I felt something brush up against my skin. It was horrifying to see how much hair, bugs, leaves, etc. were floating around in there. And the pool was just a cold version of the same thing. So gross!

Bottom line, this hotel will probably be great once they have a chance to fix it up. For now, make sure you get a good deal on the price and don't go in the pool!

Stayed: February 2014, travelled with friends
2  Thank HighStandardsYYZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GstSvcsMgmt, Manager at Park Inn by Radisson Resort & Conference Center Orlando, responded to this reviewResponded 16 April 2014

Thank you for choosing the Park Inn by Radisson, Orlando-Celebration. We appreciate you staying with us.

As you may or may not know, the hotel has converted to a Park Inn within the last few months. As such, we are still in the middle of reviving some of our public areas. We will share your comments regarding the pool area with our management staff. We invite you to keep up with what the hotel is doing on our Facebook page so that you may keep up with what is happening here at Park Inn by Radisson.

Thank you for your time in providing us with valuable feedback. We hope to see you on your next visit to the Orlando area!

Striving to make magical memories for all,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2014

We moved from a horrible hotel to this hotel and we couldn't believe our luck.We were wowed everywhere we walked!! Especially when we got to our rooms!! A beautiful well kept hotel. Reception was very friendly and welcoming.The rooms were extremely clean with fresh towels and beds made everyday.Fridge in rooms.Felt extremely safe in our hotel.Thank you for making our holiday amazing!!

  • Stayed: April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank TraveltoFlorida14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GstSvcsMgmt, Manager at Park Inn by Radisson Resort & Conference Center Orlando, responded to this reviewResponded 16 April 2014

Thank you for choosing the Park Inn by Radisson, Orlando-Celebration. We appreciate you staying with us and are happy to hear that your experience went well. It is always nice to hear great comments such as yours regarding our property.

We invite you to keep up with what the hotel is doing on our Facebook page so that you may keep up with what is happening here at Park Inn by Radisson.

Thank you for your time in providing us with valuable feedback and we hope to see you on your next visit to the Orlando area!

Striving to make magical memories for all,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2014

While booking this hotel, we were surprised about the low price we had to pay for 3 people for 3 nights. For a very low price we got an excellent room, free parking, free wifi and access to a great swimming pool area (1 waterfall pool, a heated pool, a kid pool and a Jacuzzi. It is located within 15. min of most parks and premium outlet shopping. The only downsides were that the staff was not that friendly and that the breakfast in room was terrible. Still recommend this as a great place for park visits.

Stayed: April 2014, travelled with family
1  Thank HaraldW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GstSvcsMgmt, Manager at Park Inn by Radisson Resort & Conference Center Orlando, responded to this reviewResponded 16 April 2014

Thank you for choosing the Park Inn by Radisson, Orlando-Celebration. We appreciate you staying with us and are happy to hear that your experience went well.

We will pass on your comments regarding your experience with our in-room dining to our Food & Beverage Director. We invite you to keep up with what the hotel is doing on our Facebook page so that you may keep up with what is happening here at Park Inn by Radisson.

Thank you for your time in providing us with valuable feedback. We hope to see you on your next visit to the Orlando area!

Striving to make magical memories for all,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 April 2014

This hotel is in a very convenient location to the Disney Parks and provides complimentary shuttle transportation to them. We only stayed one night, but had an overall good experience. Check-in was swift, room was incredibly spacious! This hotel is a wise choice if you want to visit Disney on a budget. You will certainly save loads of money staying here as opposed to the Disney hotels. Great accommodation, thank you!

  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank TravelChickStigs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GstSvcsMgmt, Manager at Park Inn by Radisson Resort & Conference Center Orlando, responded to this reviewResponded 14 April 2014

Thank you for choosing the Park Inn by Radisson, Orlando-Celebration. We appreciate you staying with us and are happy to hear that your experience went well.

We invite you to keep up with what the hotel is doing on our Facebook page so that you may keep up with what is happening here at Park Inn by Radisson.

Thank you for your time in providing us with valuable feedback. We hope to see you on your next visit to the Orlando area!

Striving to make magical memories for all,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 April 2014 via mobile

I have a problem in that this hotel COULD and SHOULD be getting at least four stars from me - but due to a catalogue of problems it's lucky to be scraping a two! First things first - the rooms are spacious and comfortable! Always clean and great for nearby restaurants. Our problem we found however was on our first night where at around 10:30pm when around 20 high school kids turned up and started running up and down the corridor, shouting and slamming doors! Obviously a big booking - and they were just settling in so fair's fair... How wrong were we! It was still going on by half eleven - and resulted in me having to phone down TWICE to get someone to shut the little brats up! During the first call at around 11pm I was made to feel as if it was me who was the problem!! Not impressed at all. If you have a big booking of kids, common sense would be to move them away from small party guests! Obviously not the policy here so we asked to move rooms which they swiftly sorted to their credit - but with only fifteen minutes to pack up In the morning before the shuttle turned up it meant we left a load of our shower products behind - obviously our fault - but shouldn't have had to have been forced to move in the first place! So already by day two we have lost $10 worth of stuff! Other problem was as we checked out! BEWARE THIS HOTEL HAS HIDDEN CHARGES!! I had noticed this sign on the desk for a $15 per night charge for parking, wifi (which didn't work on the 7th floor) and fridge (which froze all our food so we had to throw away about $20 worth anyway) but as no one mentioned anything AT ALL when we checked in, I foolishly assumed it was included in our bill! No one told us about this extra charge when we checked in - it was all hidden in the small print! Very unimpressed by this as coupled with the problems on our first night totally tainted the whole stay to the point where I couldn't return or recommend it! Shame, as it has the potential to be a good, cheap and comfortable stay it just felt like a disaster! Thankfully the amazing parks and restaurants made it a great stay!

Stayed: April 2014, travelled as a couple
1  Thank MrEMan1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GstSvcsMgmt, Manager at Park Inn by Radisson Resort & Conference Center Orlando, responded to this reviewResponded 14 April 2014

Thank you for choosing the Park Inn by Radisson, Orlando-Celebration. We appreciate you staying with us and are sorry to hear that your experience was not to your satisfaction

As we are outside of the gates of Disney, we host quite a bit of student groups. The groups are normally blocked in a separate section to keep everyone together.

The Resort fee you mentioned covers unlimited use of the fitness center, swimming pools, parking, scheduled complimentary transportation to the area theme parks, as well as the interactive childrens' play area, to name a few of the items.

Thank you for your time in providing us with valuable feedback. We hope that you allow us another opportunity to better serve you should you return to the Orlando area.

Striving to make magical memories for all,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 April 2014

The Hotel has changed brand not long ago. You will probably feel some ups and downs but I believe it`s a matter of time. The new rooms are great. No carpet, spacious, minifridge, comfy beds. From North Tower, ask for a room on the 5th or 5th floor facing WDW. You will see the fireworks from your room. The big trouble is the reception. Although the staff make what is possible to help you It is very commom to see only one person working. It`s a huge hotel. Lines are formed easily and nobody answers the phone often at front desk. There is a grocery store nearby. It is quite close to Disney Parks.

Room Tip: Try a high floor facing the Parks. It`s nice to see the fireworks from your room at night.
See more room tips
  • Stayed: March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Andre1502
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GstSvcsMgmt, Manager at Park Inn by Radisson Resort & Conference Center Orlando, responded to this reviewResponded 14 April 2014

Thank you for choosing the Park Inn by Radisson, Orlando-Celebration. We appreciate you staying with us.

The hotel has recently undergone a conversion to the Park Inn by Radisson, and as such, is still making some changes. The overall appearance and the lobby/food areas are some of the areas that we will continue to enhance during the next few months. We have experienced some turnover in our staff due to these changes and expect to see our staffing levels increase back to what the business dictates.

Please be sure to visit us on Facebook, as we will announce each of the changes on our page.

You are correct in that we have some rooms that overlook the fireworks daily. These are called our "Magical Park" view rooms and do sell for slightly more than our standard rooms. For those of you interested in viewing the fireworks nightly, please be sure to look out for these rooms as they are limited!

Thank you for your time in providing us with valuable feedback.

Striving to make magical memories for all,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Kissimmee hotels
0.5 mi away
Ramada Kissimmee Gateway
Ramada Kissimmee Gateway
#38 of 154 in Kissimmee
2,704 reviews
0.1 mi away
Galleria Palms Hotel
Galleria Palms Hotel
#9 of 154 in Kissimmee
301 reviews
0.3 mi away
Comfort Inn Maingate
Comfort Inn Maingate
#30 of 154 in Kissimmee
772 reviews
Show Prices
Show Prices
Show Prices
4.6 mi away
Holiday Inn Orlando SW - Celebration Area
0.5 mi away
Red Lion Hotel Orlando - Kissimmee Maingate
2.8 mi away
Champions World Resort
Champions World Resort
#33 of 154 in Kissimmee
2,180 reviews
Show Prices
Show Prices
Show Prices

Been to Park Inn by Radisson Resort & Conference Center Orlando? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Park Inn by Radisson Resort & Conference Center Orlando

Address: 3011 Maingate Ln, Kissimmee, FL 34747-2302 (Formerly Worldgate Resort)
Phone Number:
Region: United States > Florida > Central Florida > Kissimmee
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #44 of 154 Hotels in Kissimmee
Price Range: £49 - £146 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Park Inn by Radisson Resort & Conference Center Orlando 3*
Number of rooms: 434
Official Description (provided by the hotel):
Welcome to Park Inn by Radisson Orlando - Celebration. We are conveniently located just 1 mile from Walt Disney World Resort and offer Complimentary scheduled shuttle service to Walt Disney World's Animal Kingdom, Epcot Center, Universal Studios,and Sea World, on a daily basis. Our two pool areas feature over 3,500 square feet of pool deck, 2 outdoor heated swimming pools, 10 person Jacuzzi, and a poolside bar (seasonal). Our full service restaurant serves breakfast, lunch, and dinner. For the children, we have a video game arcade and three interactive gaming stations. We also have a ground floor children's Disney themed movie theater. Need a rental car while in the area? Our on site Avis Car rental desk is located in our lobby. A fully staffed professional "tour desk" that will be happy to assist you with area attraction information and theme park tickets. For our meeting planners, we have over 30,000 sq ft of flexible event space, including 12,200 sq ft ballroom that seats 1,000 people in a corporate classroom setting. Space enough to accommodate up to 1,300 attendees in a banquet event. We look forward to having you here, and hope that you are comfortable and happy at the Park Inn by Radisson Orlando-Celebration. (Resort has a $16.95 per night per room resort fee) ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Odigeo, Travel Republic (UK), Agoda, Splitty, LoveHolidays, Expedia, TripOnline SA, Ebookers, getaroom.com, HotelsClick, Evoline ltd, Cancelon, 5viajes2012 S.L. and HotelQuickly so you can book your Park Inn by Radisson Resort & Conference Center Orlando reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Worldgate Hotel Kissimmee
Radisson Hotel Kissimmee
Radisson Hotel Worldgate
Radisson Worldgate Resort
Radisson Kissimmee
Radisson Worldgate Hotel Kissimmee
Kissimmee Radisson
Park Inn By Radisson Resort & Conference Center Orlando Kissimmee, Florida

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing