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“Run Down place with minimal service”

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Star Island Resort and Club
Ranked #23 of 152 Hotels in Kissimmee
GreenLeadersSilver level
Beloit, Wisconsin
Level 6 Contributor
120 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“Run Down place with minimal service”
Reviewed 6 February 2012

I was unfortunately placed at this resort as part of a time share with a company. We were given a 1bdrm 1 bath. The registration was simple and there was no additional selling of any type. On arrival to our garden style codo unit 13, our door was full of cobwebs. The room itself was very run down, made up of a room with 2 full size beds and a family room with a mini fridge, 2 burner stove, sink, microwave, and dishwasher.

The bedroom has a tiny window that faces another wall so there is minimal sunlight. There is large LCD tv about 42". The beds were relatively comfortable. The other room has a sofa bed that is basically a row of springs with a thin mattress on top, NOT comfortable at all. The stove is a flat surface deal that is a pain to cook on. They also give you three pans to cook with, and some dishes, plates, and silverware. Sadly they don't give you anything to wash the dishes with, or detergent for the dishwasher.

The bathroom is a normal size, but when using the shower the water all spills out. Also if you try to shower at any busy time there is no hot water. Even when there is hot water it is only luke warm.

Also they give you 4 towels for the whole week. You can have the towels exchanged once during your one week stay for free, but otherwise if you want more towels you have to pay for them or steal them from the pool.

The pools are nice, with one heated pool, and another pool that is sometimes heated. There is a bar, and hot dog place pool side. There is also a convenience store next to the pool that sells most groceries, house hold items, sandwiches and touristy stuff. There is also a great bounce house for the kids in addition to multiple tennis courts.

Overall, the One bedroom units are like a dungeon, with very little sunlight and no balcony. From the pictures, the two bedroom units look much more spacious and well lit.

Room Tip: Try to get 2 bedroom suites with balcony. Choose a place close to the pool if you want to walk ther...
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  • Stayed February 2012, travelled with family
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Helpful?
5 Thank Desi_traveler_77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (586)
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Waterford, Wisconsin
Level 4 Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 5 February 2012

After the very nice fountain and fish pond at the entrance, it was all downhill. After registration you are directed to Customer Services to pickup your parking pass. Once there, you need to fill out more paper work, including income level, so they can try to sell you time share space. First room was 1212B, first floor, entrance was next to the vending machine under the stairs. We requested a different room. 2413B first floor on the "Newer Side", was across from the elevator, windows that looked directly on to the side walk that ran against the building. The blinds had to be drawn at all times as people walking by looked directly in to both the bed room and kichen/sitting area. The rooms have brightly painted block walls and decor that looks like a design on a dime episode gone very wrong. We had booked for (7) days - left in 14 hours.

  • Stayed February 2012, travelled as a couple
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Helpful?
4 Thank riverboat_capt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 February 2012

A real must stay! Stay in a "new" 3 bedroom and it was so nice! My friends and I will stay again! AMAZING!

  • Stayed January 2012, travelled with friends
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Helpful?
1 Thank Chanel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 February 2012

Great location with easy access to everything. The suite was great, the couch was a little worn out, but who cares. The pool areas were awesome. Parking was great. Absolutely no complaints, one of the best places I have stayed and would go back.

  • Stayed September 2011, travelled with family
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Helpful?
2 Thank ijustwanttosleep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leicester
Level 6 Contributor
236 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
Reviewed 30 January 2012

We stayed here for our honeymoon in November and fell in love with it. The apartment was clean and spacious. We had a huge bed and hot tub in the master bedroom and an amazing view from the balcony. The staff were helpful and even found us a kettle. The pool was amazing and the cocktails even better. Close to Disney and Universal, with a TGI Fridays in walking distance which delivered to the pool. I just can't stop gushing about this place. I'd move there if I could!

  • Stayed November 2011
    • Value
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Helpful?
3 Thank Lawyer13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spencer, Indiana
Level 4 Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 27 January 2012

Superb proximity to Disney, Seaworld, Old Town Kissimmee, shopping, dining, many other attractions. Great for couples or families. Very nice digs, lovely grounds. Great place to come home to after day of fun. Cocoa beach is about an hour away, but if you get a nice ride, like a convertible Camaro, it's a blast. Great pool area, super fun bar/outdoor lounge, very helpful staff. Excellent relaxation services, i.e., massage, etc...very good call among the many choices available.

Room Tip: Buildings have six floors, we were on third. It was very quiet, no neighbor noise. I would ask for...
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  • Stayed January 2012, travelled with family
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Helpful?
7 Thank Stephen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton, Virginia
Level 6 Contributor
108 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 23 January 2012

Just returned from a week at Star Island Resort. And will definitely go again. Four of us stayed in a 3 bedroom villa that had a large jacuzzi in the master bedroom and a regular size jacuzzi tub in one of the 3 bathrooms. The Resort personnel were helpful and very polite. There was ample parking. Two heated outdoor pools and a whirlpool. Inside there's a well equipped exercise room and a locker room with sauna, whirlpool and showers. They have a cute little hot dog cart for a quick lunch snack and the small market also doubles as an ice-cream shop. There are several different activities going on at various times of the day and there is a day spa on the property that offers massages to die for. (extra charge- but reasonable!) But besides all this the BEST part was that Disney World was only 4 miles away and the traffic was virtually non-existent! Once we made it to the Disney Parking lot at the end of the fireworks display, it was a very easy 10-15 minute ride back to the resort (and into the jacuzzi). It may not be like staying on the Disney property, but for the price you can't beat it. Love it.

Room Tip: Corner or near corner units are probably the quietest. I like the 3rd floor because you can either...
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  • Stayed January 2012, travelled with friends
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Helpful?
6 Thank MotorcycleTraveler42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Star Island Resort and Club

Property: Star Island Resort and Club
Address: 5000 Avenue of the Stars, Kissimmee, FL 34746-5310
Phone Number:
Region: United States > Florida > Central Florida > Kissimmee
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Kissimmee
#5 Spa Hotel in Kissimmee
#7 Business Hotel in Kissimmee
#11 Top resorts Hotel in Kissimmee
#21 Family Hotel in Kissimmee
Price Range (Based on Average Rates): £
Hotel Class:3 star — Star Island Resort and Club 3*
Number of rooms: 466
Official Description (provided by the hotel):
Star Island resort is a Mediterranean styled resort and spa located just minutes from all of central Florida's major attractions, while still offering the quiet relaxation of luxurious accommodations with a multitude of amenities and activities. Relax in one of our spacious suites or villas with all of the comforts of home. All units include a full kitchen or mini kitchen and our largest unit can sleep up to 8 of your family and friends. Amenities include water sports, tennis, driving range, basketball, supervised family and children's activities and so much more. Visit Star Island for your unique vacation experience. ... more   less 
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Also Known As:
Star Island Resort And Club Hotel Kissimmee
Star Island Hotel
Island Star
Star Island Resort Orlando
Fairfield Star Island Resort
Star Island Resort And Club Kissimmee, Florida

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