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“Great place, great location”

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Star Island Resort and Club
Ranked #20 of 154 Hotels in Kissimmee
GreenLeadersSilver level
Reviewed 26 November 2013

A wonderful resort with great staff and in a great location. Easy to find. Easy to access and get to other locations. There were few families here at the time of our trip but there appear to be lots of family activities in addition to al the local Orlando activities.

Marta, from Polan, at the front desk was awesome !

  • Stayed: November 2013, travelled as a couple
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Thank SteveERaleigh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubWyndham, Social Media Team at Star Island Resort and Club, responded to this reviewResponded 27 November 2013

Hi Steve,

Thank you for taking the time to provide this feedback. We appreciate your kind words and will share them with our staff. We are glad to hear you enjoyed the easy access to other locations from our property and the family activities available. We look forward to your next visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,600 - 1,606 of 2,517 reviews

Reviewed 25 November 2013 via mobile

We stayed for a week in a one bedroom full kitchen. A bit outdated but clean and very close to all amenities. Large pools tennis court - great just to walk around. Parking was busy at night but overall one of the better places to stay in Florida. Been there several times and this was very close to number 1. We will be back.

Stayed: February 2013, travelled with family
1  Thank lkane00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubWyndham, Social Media Team at Star Island Resort and Club, responded to this reviewResponded 27 November 2013

Thank you for taking the time to provide this feedback. We appreciate your kind words and will share them with our staff. We are glad to hear you enjoyed the pools and tennis court. We look forward to your next visit.

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Reviewed 24 November 2013

I had a problem with the coffee maker and called the front desk , in no time there was a lady at our door with a new coffee maker ! The problem was the outlet and she called the maintenance guys and in no time the guy was at the door and had it fixed and I had my coffee ! George Derubio was so courteous and very quick at fixing the problem , all with a smile and friendly attitude !

  • Stayed: November 2013, travelled with family
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Thank Jennifer V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubWyndham, Social Media Team at Star Island Resort and Club, responded to this reviewResponded 26 November 2013

Hi Jennifer,

Thank you for taking the time to provide this feedback. We appreciate your kind words and will share them with our staff. We are glad maintenance was able to resolve your issue with the coffee maker in a quick manner. We look forward to your next visit.

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Reviewed 24 November 2013

When we checked in and went to r room and opened the door, the room had a mildew smell. I really wasn't impressed with the resort itself. It seems old, But we did have a maintenance problem. And it was all taken care of in minutes by George Derubio and Ruben Perez. The were courteous, worked on the problem until it was fixed. They did a great job.


Room Tip: The problem is, I am comparing the resort to Bonnet Creek. And I don't believe it is as nice
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  • Stayed: November 2013, travelled as a couple
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Thank Pat E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubWyndham, Social Media Team at Star Island Resort and Club, responded to this reviewResponded 25 November 2013

Hi Pat,

Thank you for taking the time to provide this feedback. We are sorry you had to spend even a minute of your vacation dealing with any maintenance issues, but glad our staff was able to fully resolve the issues. Again, thanks for reaching out.

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Reviewed 23 November 2013

I continue to have a positive experience during my stays at this resort. Mildred from the front desk is always nice and ready to accommodate me. When I encounter an issue, she goes out of her way to ensure that it is resolved, so that I may have an enjoyable stay. If you need assistance with anything, make sure to ask for Mildred!

  • Stayed: November 2013, travelled on business
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Thank OnTheRoad531
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubWyndham, Social Media Team at Star Island Resort and Club, responded to this reviewResponded 25 November 2013

Thank you for taking the time to provide this feedback. We appreciate your kind words and will share them with our staff. We are glad you enjoy each stay with us and we look forward to your next visit.

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Reviewed 22 November 2013

This resort is breathtaking. The staff was gracious, attentive and accommodating. Mr. Michael Kelly, Manager and Suliivette Roman, Assistant Manager was very professional and extended the kindliest customer service. The resort has everything you need to have a relaxing and fun vacation. The environment is friendly and there's loads of activities and amenities to keep the entire family entertained. I highly recommend if you're visiting the Orlando area that you make sure to stay at this resort. It's world class all around!

Stayed: November 2013, travelled with family
Thank Tee H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubWyndham, Social Media Team at Star Island Resort and Club, responded to this reviewResponded 25 November 2013

Hi Tee,

Thank you for taking the time to provide this feedback. We appreciate your kind words and will share them with our staff. We are glad you enjoyed the resort activities and amenities available. We look forward to your next visit.

Report response as inappropriate
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Reviewed 21 November 2013

The resort can be accommodating to your needs if you alert them to your issues. I was upgraded from a smaller suite to a 1-bedroom suite when I was having difficulty with their HotAir Internet in one of their other buildings.

The exterior of the resort is kept in immaculate condition; you will see workers toiling away at its appearance around the clock (they certainly take pride in maintaining well-manicured grounds). The majority of the interior units could use upgrading, but they are far from shabby.

Room Tip: Corner suites are larger. Top floors are quieter.
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  • Stayed: November 2013, travelled on business
    • Value
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Thank honestrealreviews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubWyndham, Social Media Team at Star Island Resort and Club, responded to this reviewResponded 22 November 2013

Thank you for taking the time to provide this feedback. We are glad to hear you enjoyed the property grounds. We are sorry to hear you had to spend even a minute of your time dealing with internet issues, but glad we were able to move you to another unit. We look forward to your next visit.

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Additional Information about Star Island Resort and Club

Address: 5000 Avenue of the Stars, Kissimmee, FL 34746-5310
Phone Number:
Region: United States > Florida > Central Florida > Kissimmee
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Kissimmee
#4 Spa Hotel in Kissimmee
#7 Business Hotel in Kissimmee
#9 Top resorts Hotel in Kissimmee
#19 Family Hotel in Kissimmee
Price Range: £66 - £189 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Star Island Resort and Club 3.5*
Number of rooms: 466
Official Description (provided by the hotel):
Star Island resort is a Mediterranean styled resort and spa located just minutes from all of central Florida's major attractions, while still offering the quiet relaxation of luxurious accommodations with a multitude of amenities and activities. Relax in one of our spacious suites or villas with all of the comforts of home. All units include a full kitchen or mini kitchen and our largest unit can sleep up to 8 of your family and friends. Amenities include water sports, tennis, driving range, basketball, supervised family and children's activities and so much more. Visit Star Island for your unique vacation experience. ... more   less 
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Also Known As:
Star Island Resort And Club Hotel Kissimmee
Star Island Hotel
Island Star
Star Island Resort Orlando
Fairfield Star Island Resort
Star Island Resort And Club Kissimmee, Florida

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