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“Will be going back next year!!!!”

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Star Island Resort and Club
Ranked #24 of 152 Hotels in Kissimmee
GreenLeadersSilver level
Westover, Maryland
2 reviews
“Will be going back next year!!!!”
Reviewed 25 June 2014

My family and I had a wonderful time. The rooms were amazing. The resort is beautiful the grouds well kept and the Staff was very polite and helpful with whatever we needed. We will be taking another trip next year and I am booking out suite now. Thanks again to the Staff a Star Island Resort and Club you help to make a very good memory for my family and I. See you next year.

  • Stayed June 2014, travelled with family
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Helpful?
Thank AHankerson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie T, Guest Relations Manager at Star Island Resort and Club, responded to this review, 1 July 2014
Greetings from Star Island Resort,

Thank you ,AHankerson for the kind words. We will share these with our staff and let them know that they helped in making memories for you and your family. We are very happy to hear you enjoyed your accommodations.

We look forward to your next visit,
Debbie Todd
dtodd@star-island.com
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2,377 reviews from our community

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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (594)
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Indiana
Level 6 Contributor
104 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 24 June 2014

We stayed here for a week in a 2 bedroom Lock Off (So we had the A and B side). Since it was during Spring Break, we could never seem to find a parking spot very close to our room, but that is almost to be expected for Spring Break in Orlando. There is ample parking, but our building was full. The unit was very spacious and I appreciated the paper towels, dish washing solution, laundry detergent that was supplied. The refrigerator was clean and worked great. It only took a few minutes after we turned on the ice machine for us to have ice and be ready to go!

Our air conditioner was a bit loud, but if we shut our bedroom door in the evening, we couldn't hear it. Our 12 year old would have probably stayed in his unit if he brought a friend because it was located on the other side of a very large open area where the washer and dryer were, so it was a bit far way for his comfort. I appreciated the space of the washer/dryer because I did laundry while we were sleeping and the washer was a bit loud. Glad it wasn't in the room with us!

The staff was helpful and we enjoyed renting the boats that shot water! It was hot and a great way to cool off. The pool area was very clean, plenty of chairs and activities and the staff was helpful when we asked questions. The one issue though is the ice cream sundae time stopped almost 10 minutes early. We walked up at 5 til time and they said sorry we're not doing that any more. I looked at my watch and the clock out at the pool and didn't say anything, but my son was definitely irritated. He was looking forward to an ice cream sundae. So, we went to the grocery and bought ice cream for the rest of the week since we weren't sure if they were going to shut down early, etc. We didn't bother to try it again.

The resort was located close to groceries and restaurants and every place we were going.

Our unit was clean and it was actually pretty quiet for Spring Break. We have stayed in several other time shares as we've been VIP members for over 10 years and this was a nice, clean, centrally located property.

  • Stayed April 2014, travelled with family
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Helpful?
Thank TDDunk64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie T, Guest Relations Manager at Star Island Resort and Club, responded to this review, 1 July 2014
Greetings from Star Island Resort,

Thank you, TinaD96 for the great review . We are glad to hear you enjoyed your stay and especially your accommodations. It also sounds like you enjoyed all of the activities on property. Everyone has fun using the boats and the pool activities. We are sorry you were disappointed in not getting your ice cream. We will pass this information on the activities department.

Again, thank you and we look forward to your next visit.
Debbie Todd
dtodd@star-island.com
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Milwaukee, Wisconsin
Level 4 Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 June 2014

Good hotel with kitchen nive living and dining room, a lot of activities, I love the karaoke night with a great location.
Its the ideal place to go with family, you can get the disney tickets at the from desk...

  • Stayed June 2014, travelled with family
    • Value
    • Location
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Helpful?
Thank maxim01974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie T, Guest Relations Manager at Star Island Resort and Club, responded to this review, 1 July 2014
Greetings from Star Island Resort,

Thank you maxim01974 for the nice review. We are happy to hear you enjoyed your accommodations and the activities at Star Island. Everyone loves the karaoke! :)

We look forward to your return,
Debbie Todd
dtodd@star-island.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Marietta, Georgia
Level 3 Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 23 June 2014

We were here for an event, and have to say the suites are quite nice. It is almost as if this place used to be condos, and they turned it into a resort. Spacious does not begin to describe the massive rooms.

There was a SHOCKER though... no room service. Nothing. Not even in-room water. It's BYO-Everything.

The non-front desk hotel staff, however, sometimes doesn't speak English well enough to help with certain items, and they are extremely draconian about the 10am checkout time. We got locked out of our room even though we paid the $50 fee for late checkout and had to go through a lot of effort to get back in the room.

  • Stayed June 2014, travelled as a couple
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Helpful?
Thank hphinc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paola R, Guest Relations Manager at Star Island Resort and Club, responded to this review, 24 June 2014
Thank you for your review. I apologize about your inconvenience with your late check out. By providing your feedback this will allow us to continue to enhance the vacation experience at our resort. Overall I am happy you enjoyed your stay and found the rooms to be spacious and comfortable.

Thank you,
Paola Rivera
privera@star-island.com
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Willoughby, Ohio
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 June 2014

We drove from Ohio to Florida and when we arrived at Star Island we were very impressed. The grounds are beautiful and well maintained. The front desk rep was pleasant and fast. We arrived at our room to see a spotless 1 bedroom suite. The pool area was a great place to relax and they had alot of fun things for the kids.

Overall I would recommend Star Island Resort...

  • Stayed June 2014
    • Value
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Helpful?
Thank YMac21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie T, Guest Relations Manager at Star Island Resort and Club, responded to this review, 1 July 2014
Greetings from Star Island Resort,

Thank you YMac21 for the nice review. We are happy to hear you enjoyed your accommodations and the property at Star Island. We will pass your compliment on to the front desk.

We look forward to your return,
Debbie Todd
dtodd@star-island.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sylvania, Georgia
Level 1 Contributor
4 reviews
3 hotel reviews
Reviewed 22 June 2014

Great 3 bedroom for big Family. Lots of things to do with the whole family at Star Island. swan paddle boats, driving range, great pool with wet water bar. Rooms very clean and comfortable. close to all the parks that you would want to visit. Great stay will come back.

  • Stayed June 2014, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank daveadoss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie T, Guest Relations Manager at Star Island Resort and Club, responded to this review, 23 June 2014
Greetings from Star Island Resort,

Thank you daveadoss for the great review. Star Island takes great pride in our accommodations and activities and you seemed to enjoy almost everything we offer!

Thank you again for taking the time to give your review and we will look forward to seeing you again,

Debbie Todd
dtodd@star-island.com
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Larbert, United Kingdom
Level 3 Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 22 June 2014

We stayed in April 2014 while visiting Florida for a family trip. Despite a mix up with our reservation at the point of check, the team got us sorted out quickly and with the minimum of fuss. Our accommodation had exactly what we wanted, a fully equipped apartment so that we had most of the comforts of home while enjoying everything that Florida has to offer. Note to UK travellers, there are no kettles so you will need to boil the water for your morning cuppa in a pan. There is a coffee maker in the rooms so coffee drinkers are sorted.

The pool area is lovely and there are organised activities and music for the kids throughout the day. We never used the main bar since Karaoke isn't our thing. On occasion it really did sound like someone was strangling a cat. There are plenty of amenities on site including crazy golf, a basketball court, a boating lake and at least ten tennis courts.

The location is very convenient for the numerous theme parks and for grabbing a bargain at the numerous outlet stores. Since it sits just of highway 192, there's no lack of choice for eating out in the evening, including TGI Fridays which is within easy walking distance at the end of the driveway.

Room Tip: it's worth requesting a high floor as the air conditioning units are at ground level and noisy
See more room tips
  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dsr1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie T, Guest Relations Manager at Star Island Resort and Club, responded to this review, 23 June 2014
Greeting from Star Island Resort,

Thank you dsr1970 for the great review. We are happy to hear that your check in process was handled with minimum fuss. It sounds like you enjoyed many of the activities that Star Island offers to their guests. We do have a 24 hour CARE department, that you can call, if you ever feel you need something like a kettle, we would be happy to bring one to your unit.

We look forward to your return,

Debbie Todd
dtodd@star-island.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Star Island Resort and Club

Property: Star Island Resort and Club
Address: 5000 Avenue of the Stars, Kissimmee, FL 34746-5310
Phone Number:
Region: United States > Florida > Central Florida > Kissimmee
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Kissimmee
#5 Spa Hotel in Kissimmee
#7 Business Hotel in Kissimmee
#11 Top resorts Hotel in Kissimmee
#21 Family Hotel in Kissimmee
Price Range (Based on Average Rates): £
Hotel Class:3 star — Star Island Resort and Club 3*
Number of rooms: 466
Official Description (provided by the hotel):
Star Island resort is a Mediterranean styled resort and spa located just minutes from all of central Florida's major attractions, while still offering the quiet relaxation of luxurious accommodations with a multitude of amenities and activities. Relax in one of our spacious suites or villas with all of the comforts of home. All units include a full kitchen or mini kitchen and our largest unit can sleep up to 8 of your family and friends. Amenities include water sports, tennis, driving range, basketball, supervised family and children's activities and so much more. Visit Star Island for your unique vacation experience. ... more   less 
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Also Known As:
Star Island Resort And Club Hotel Kissimmee
Star Island Hotel
Island Star
Star Island Resort Orlando
Fairfield Star Island Resort
Star Island Resort And Club Kissimmee, Florida

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