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“Heated Pool is Awesome!” 5 of 5 bubbles
Review of The Palms Hotel and Villas

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The Palms Hotel and Villas
Ranked #90 of 153 Hotels in Kissimmee
NC
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Heated Pool is Awesome!”
5 of 5 bubbles Reviewed 24 October 2012

Another great visit to The Palms Hotel and Villas! We stayed 11 nights in mid October 2012 as we visited family and the Food and Wine Festival at Epcot. It's always a home away from home for us. There were a couple of slightly chilly days this go around and our kids LOVED the heated pool! We love the proximity to Disney and surrounding restaurants, the full kitchen and close by grocery stores to save a buck and the courteous staff. Best bang for the buck in the area.....guess that's why there ranked so high here on TripAdvisor. Until next time...... :-)

  • Stayed October 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank LifeisTooShortSoLive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wade M, General Manager at The Palms Hotel and Villas, responded to this review, 5 December 2012
Thank you so much for taking the time to write your review and for sharing your thoughts and gracious comments about your visit with us and our future guests. We were so pleased to read that we have gained your confidence, and that we will see you in the future.

We are honored to include you as one of our many regular guests, and again thank you for your patronage.


Sincerely,
Wade D. Michael, CHA, CMCA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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498 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (102)
Date | Rating
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English first
Miami, Florida
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 21 October 2012

If you are going to Disney and want to stay close to Disney (5 minutes away)-
You must stay here! Amazing breakfast, full kitchen, bbq grills, work out facility, ticket counter, hot tub and pools, and much much more make this an amazing gem in the heart of Disney! The staff is always more than helpful & pleasant! Don't hesitate to book here -

  • Stayed October 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank LeslieRG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wade M, General Manager at The Palms Hotel and Villas, responded to this review, 5 December 2012
Thank you for again taking the time to share your experiences and your comments about your visit to the Palms Hotel & Villas. We do value your recognition of the benefits of visiting our resort and our staff’s commitment to your comfort.

We are happy that your family enjoyed our resort. We appreciate your patronage. Your feedback is imperative in meeting and exceeding your expectations and those of our future guests, and I appreciate that you were willing to share the details of your visit. We hope to see you back soon! Thank you again!!

Sincerely,
Wade D. Michael, CHA, CMCA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hendersonville, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 5 October 2012

Stayed here for three nights while visiting Disney. Excellent location, exceptionally friendly staff. We had a problem with the door on our unit not latching - maintenance was there within 15 minutes to fix it. Breakfast was better than most. We would definitely stay here again.

  • Stayed October 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank George M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wade M, General Manager at The Palms Hotel and Villas, responded to this review, 5 December 2012
It was our pleasure to be a part of your wonderful experience in the Walt Disney World area. Thank you so much for your kind word in your review. We’re happy to know that you enjoyed our resort, and we can’t wait to host you and your family again!

Your comments and kind words are greatly appreciated, and thank you for your recognition of our staff’s commitment to our guest’s comfort.

Sincerely,
Wade D. Michael, CHA, CMCA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mount Prospect, Illinois, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 30 September 2012

We have had a nice stay here at The Palms Hotel & Villas. This is our second stay here at the hotel. While the hotel is not a new fancy hotel we have enjoyed both stays at the hotel. The pool is heated, kept up very nicely and open until 11 PM. It felt great to go for a swim after a long day at the park. The staff for the most part have been nice. Val at the front desk was great she helped out with an issue we had with the internet and was very understanding and helpful. She went above and beyond to make sure the issue was addressed and resolved. Thank you Val!

Room Tip: Do not try and check in before 7AM or you will have to pay for an additional day.
See more room tips
  • Stayed September 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Nicole D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wade M, General Manager at The Palms Hotel and Villas, responded to this review, 5 December 2012
Thank you for all of your kind words about our hotel and staff, and for giving us the opportunity to serve you for a second time. Your comments regarding your visit are very much appreciated.

I am really proud of our staff on how they assisted you in resolving the internet challenge that you encountered. We have also engaged a new Wi-Fi service provider that will hopefully better provide for the needs of our guests.

We look forward to your return, again thank you so much for your patronage!


Sincerely,
Wade D. Michael, CHA, CMCA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Caracas
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 24 September 2012

We stayed at The Palms Hotel and Villas from Sep 1st until Sep 9th. Our stayed was very nice in general.

Pros:

1. The Hotel is very well located. It is only a 5 minutes drive to Diske's magic Kingdom and there are lot of restaurants and shops in the nearby area. There is Publix supermarket really close by, there are two pharmacies (CVS and Walgreens), There is a Danny's rest right next to Publix and a lot more gift shops, chinese restaurants, italian restaurants, everything really close by (no more than 10 minutes drive from the hotel). So, location is a big plus.

2. There is a kitchenette in the room, so you can prepare your own meals. The kitchen has everything you may need to do standard cooking. It has a fridge, a small range, a dishwasher, a single sink and a waste disposer. There also are pots and pans, dishes and cutlery.

3. The rooms are big, spacious and very clean. We stayed at room 216 in the ground floor. The room has two main areas: The bedroom area, which has a full bathroom with tub and single sink. There are two double beds. The living/kitchen area with a sofa and a small table to be used as dining table and as a desk.

4. Internet is complimentary. A big plus for us, since we were able to hook the laptop and the cell phones to the internet without spending in international roaming.

5. There is a very nice pool with jacuzzi. The pool is very well maintained.

6. Breakfast is also complementary. Even though is very basic (you won't find ham or sausages) it is fresh and prepare daily and you can always go to the supermarkart and bring your own ham to complement your breakfast. They serve cereals, orange juice, apple juice, two types of milk, eggs, fruit salad, assorted danish and pastries, sometimes they have waffles, standard coffee, decaf coffee, etc. You won't find ham, sausages, chesse, complete fruits.

7. Another plus is that you can control the A/C in the room, so you can make adjustments to your personal satisfaction.

Cons:

1. The furniture in general looks old and a little bit stained. We think is time to invest in new chairs and sofas and repairs dressers in the bedroom.

In general, we highly recommend this hotel and we would go back again without a doubt. Is not a luxury hotel but is very clean and very convenient for families with kids.

Thank you The Palms Hotel and Villas for a wonderful vacation!

Ignacio.

  • Stayed September 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank NachoGonzalez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wade M, General Manager at The Palms Hotel and Villas, responded to this review, 5 December 2012
It was our pleasure to be a part of your families “wonderful vacation”. Thank you for taking the time to share your experiences and your observations about your visit to the Palms Hotel & Villas. We do appreciate your recognition of the benefits of visiting our resort and our staff’s commitment to your comfort.

Your feedback is imperative in meeting and exceeding your expectations and those of our future guests, and I appreciate that you were willing to share the details of your visit. Thank you again!!

Sincerely,
Wade D. Michael, CHA, CMCA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tampa, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 13 September 2012

We're Florida residents that just needed a room for the night while we spent some time in Disney. I wasn't expecting much, but I was very impressed by The Palms. We had a nice suite with a full size fridge, microwave and burners for cooking. The suite was comfy and clean. The continental breakfast was absolutely fantastic! We didn't get an opportunity to use the pool, but it sure looked inviting. The only drawback was that we had full size beds, which were a little cozier than the queen my husband and I normally share. Other than that, our stay was great and I would highly recommend The Palms. We'll definitely be staying there again the next time we head to Disney.

  • Stayed September 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Madelyn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wade M, General Manager at The Palms Hotel and Villas, responded to this review, 5 December 2012
Thank you for taking the time to share your experience and your observations about your visit to The Palms Hotel & Villas. Your kind words are appreciated.

Your feedback is imperative in helping us to meet and exceed your expectations and those of our future guests, and I appreciate that you were willing to share the details of your visit. Thank you again!!

Sincerely,
Wade D. Michael, CHA, CMCA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 7 September 2012

The service and quality is a steal! We come back, again and again. Breakfast in the am before we hit the parks - 5 minutes away - and then come back to a fireplace, pool and hot tub, game and work out rooms, fresh baked cookies and a heated pool. Dinner is also a breeze while staying here - u can cook on the full service gas bbqs or make something in the full size kitchen. Do not miss out! If you have any complaints - take them to the front desk - they are remedied before you get back to your room!!!!!!!!! AWESOME!!!!!

  • Stayed September 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LeslieRG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wade M, General Manager at The Palms Hotel and Villas, responded to this review, 5 December 2012
Wow! Thank you so very much for taking the time to write about our hotel once again and for sharing your thoughts and kind comments about your visit with us and our future guests. We were so delighted to read that we have gained your confidence, and that we will see you again in the near future.

Your observations and kind words are significantly appreciated, and thank you for your acknowledgment of our staff’s commitment to our guest’s comfort. Please stop by my office during your next visit as I will like to thank you personally for your support and loyalty! Thanks!

Sincerely,
Wade D. Michael, CHA, CMCA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Palms Hotel and Villas

Property: The Palms Hotel and Villas
Address: 3100 Parkway Blvd, Kissimmee, FL 34747-4526
Phone Number:
Region: United States > Florida > Central Florida > Kissimmee
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Top resorts Hotel in Kissimmee
Price Range (Based on Average Rates): £
Hotel Class:3 star — The Palms Hotel and Villas 3*
Number of rooms: 156
Official Description (provided by the hotel):
As an Walt Disney World Good Neighbor(R) Hotel, The Palms Hotel & Villas wants to be your home away from home. When traveling for business or pleasure, we offer the ultimate in convenience, comfort and value.The Palms Hotel and Villas offers great accommodations, where you will have everything you could possibly need during your stay. With 125 condominium style one and two bedroom suites, our hotel is the perfect fit for everyone's sleeping needs.Relax and unwind by our large crystal clear swimming pool, whirlpool, children's pool, sun deck, basketball court, game room, beautiful gazebo areas with picnic tables and gas grills. Wireless internet is available in all rooms. Deluxe Continental Breakfast and Scheduled Shuttle Service to Walt Disney World(R) Resort. These are just a few of the many features that will make your visit a memorable one. ... more   less 
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Also Known As:
Palms Hotel Kissimmee
The Palms Hotel And Villas Kissimmee, Florida
Palms Hotel Villas

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