We stayed in the villas and overall the stay was good. We reserved a villa with 2 beds and we were checked in to building number 6, at first everything seemed ok...but during the night we encountered roaches and dirty bathroom (room was old overall) when we returned from Disney water parks. Next morning during breakfast I stopped at the reception desk and I talked to a Hispanic supervisor called Brian and he offered an upgrade to a bigger room. The room was very clean and nice and everything worked out from that morning. We have nothing else to say, everything else was absolutely great!! Would return to this place again and that sincere effort and approach the gentleman took to make us happy is called "customer service" and we very well appreciated the good service! Thanks again!
- Official Description (provided by the hotel):
- As an Walt Disney World Good Neighbor(R) Hotel, The Palms Hotel & Villas wants to be your home away from home. When traveling for business or pleasure, we offer the ultimate in convenience, comfort and value.The Palms Hotel and Villas offers great accommodations, where you will have everything you could possibly need during your stay. With 125 condominium style one and two bedroom suites, our hotel is the perfect fit for everyone's sleeping needs.Relax and unwind by our large crystal clear swimming pool, whirlpool, children's pool, sun deck, basketball court, game room, beautiful gazebo areas with picnic tables and gas grills. Wireless internet is available in all rooms. Deluxe Continental Breakfast and Scheduled Shuttle Service to Walt Disney World(R) Resort. These are just a few of the many features that will make your visit a memorable one. ... more less
- Reservation Options:
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- Also Known As:
- Palms Hotel Kissimmee
- The Palms Hotel And Villas Kissimmee, Florida
- Palms Hotel Villas