We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Don't go there!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Seralago Hotel and Suites
Ranked #88 of 153 Hotels in Kissimmee
toronto
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Don't go there!”
Reviewed 26 September 2012

We went to stay in Kissimmee FLA for the last week of August 2012 and were unfortunate enough under the advice of a not well informed travel agent to stay at this hotel. I was in a hurry so didn't do the appropriate research before going and trusted her.
We found the hotel in a pathetic, run down condition, with rude unhelpful staff. Granted it is only a 2 star but I wouldn't even give it that. Upon our late arrival, in the rain, we were given a room without a view (that being a view of a brick wall) and no bell hop help with the luggage, when I returned to complain she sneered at me and gave me a room on the second floor that faced the same brick wall one floor up. Finally the third room was bearable but smelled like moth balls and looked dirty. The rooms were grungy and smelled bad, carpet looked like it hadn't been shampooed in 10 years. There was supposed to be a small kitchenette with coffee maker but it only had a microwave from the 70's. There was no safe in the room and only sheer curtains which everyone could see you lying in your bed or otherwise. And every time you asked the front desk staff a question, you were treated like you were an imposition. And on top of all this there was some dude talking at you and trying to get you to buy something like time share from him every time you went to the front lobby. Needless to say we didn't stay long
Not recommended.

Room Tip: rooms facing the pool are the only one's good enough.
See more room tips
  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank islandhopperToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

2,456 reviews from our community

Traveller rating
    398
    670
    565
    350
    473
See reviews for
1,386
429
94
52
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (455)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Sebastian, Florida, United States
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 September 2012

This hotel complex is older then the average for the area but leaves little to be desired. It is clean and efficiently run with a pleasant staff.
Our stays here which have numbered many over the years have always been pleasant. Two large pools, spa, volleyball and a pool side bar leave, as I have said, little to ask for. There's a convenience store and dining right on sight and almost anything you'd need within five minutes of this location.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ray H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Owensboro
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 September 2012

This was our first stay at the Seralago Hotel, after we checked in the room we were sent to was awful, it smelled musty, the a/c did not work very well, the tv reception was bad and we had a hard time turning on any of the lights, most of them were unplugged. I went to the front desk and asked for a different room and the clerk gladly moved us to another room. The 2nd room was much better. I would stay in that room again if we decide to fly to Orlando again.

Room Tip: Ask for a poolside room.
See more room tips
  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank VickieMOwensboro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geneva, Switzerland
Level Contributor
175 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 12 September 2012

For the 4th time, my family and I stayed at the Seralago. We were already there in 2006, 2008 & 2011, and this year we asked for the room we had in 2011 and we got it.

Nothing has changed since the last times : 2 queen-beds, a fridge, a microwave-oven, ...

The pool is big, and there's also a spa beside it.

There's a little grocery store very convenient in the hotel and a kid's games too.

This year they also installed an internet computer from which you can print.

The hotel is situated 5 minutes walk from Old Town, where we spent many evenings walking/shopping, and of course watching the famous Friday night cruise.

There's also a Fun Spot beside Old Town, with many many attractions, and the prices are correct (all-day karting (4 tracks) for $32.-).

And, of course, it's near every attraction parks (Universal Studios, Magic Kingdom, Seaworld, ...).

And it's about an hour's drive to Cocoa Beach.

Next time I go to Kissimmee, I'll go back to the Seralago, for sure !

Room Tip: Take a room with pool view (+ $10.-), unless you don't care for car parking in front of your hot...
See more room tips
  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bigcop73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Port Saint John, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 September 2012

I stayed here with my fiance and children (2 boys) over the weekend and while older the hotel was clean, the staff friendly, the pool was heated and quiet. We had no trouble with the hotel. Just make sure you stop by the front desk and get a "voucher" for the free kids meals at breakfast.

  • Stayed September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Catherine D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
Reviewed 10 September 2012

This was our second stay at Seralago and certainly our last. Bottom line, I had a Canon DSLR camera stolen by either security or the housekeeper. An inexpensive, last minute getaway turned out to cost me several thousand more as a result of the theft. Book an alternate hotel offering a means to secure your items. Lesson learned.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ANTOLTON
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Kissimmee hotels

West Palm Beach
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 10 September 2012

At its price point, this hotel is a very good value and I will be back again. Check-in is quick and painless, The rooms are clean. The rooms are the standard small hotel room with a small enclosed bathroom and a separate area outside the bathroom with the sink, fridge, and microwave. The TV was the older CRT-style but it did have cable with a load of channels (rare in the value hotels). There are two pools and at least two hot tubs. There's an on-site convenience store and a grill with burgers, wings, etc. The hotel is about 5 minutes from Disney and you don't need to get on the highway.

The rooms have a fridge and microwave. There's a Publix two blocks away (just outside of walking distance) at the corner of 192 and International Drive. There's a McDonalds directly across the street and a Burger King and Pizza Hut right next door. So there's plenty of ways to keep food costs low which can really help reduce your trip expenses.

If you're expecting a 5 star resort and/or are worried about what the free breakfast includes, then you need to adjust your price point. If you want to stay somewhere cheap that doesn't look like a demilitarized zone, then I would recommend this place to you.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank eli_lilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Kissimmee hotels
5.1 mi away
Maingate Lakeside Resort
Maingate Lakeside Resort
#94 of 153 in Kissimmee
3.0 of 5 bubbles 2,490 reviews
0.4 mi away
Roomba Inn & Suites Orlando
Roomba Inn & Suites Orlando
#109 of 153 in Kissimmee
3.0 of 5 bubbles 624 reviews
7.4 mi away
Champions World Resort
Champions World Resort
#35 of 153 in Kissimmee
3.5 of 5 bubbles 2,055 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Celebration Suites
Celebration Suites
#21 of 153 in Kissimmee
4.0 of 5 bubbles 3,520 reviews
4.6 mi away
Ramada Kissimmee Gateway
Ramada Kissimmee Gateway
#38 of 153 in Kissimmee
3.5 of 5 bubbles 2,486 reviews
2.5 mi away
Seasons Florida Resort
Seasons Florida Resort
#15 of 153 in Kissimmee
4.0 of 5 bubbles 556 reviews
Show Prices
Show Prices
Show Prices

Been to Seralago Hotel and Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Seralago Hotel and Suites

Property: Seralago Hotel and Suites
Address: 5678 W Irlo Bronson Memorial Hwy, Kissimmee, FL 34746-4709
Phone Number:
Region: United States > Florida > Central Florida > Kissimmee
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #88 of 153 Hotels in Kissimmee
Price Range (Based on Average Rates): £
Hotel Class:3 star — Seralago Hotel and Suites 3*
Number of rooms: 614
Official Description (provided by the hotel):
Conveniently located in Kissimmee, the Seralago Hotel & Suites offers one of the best values in the area. Relax in one of our 614 rooms and suites, swim in our 2 heated, Olympic-style swimming pools or let the kids splash in our kiddie pool. You've found the hotel that allows you to stay right near all the Orlando and Kissimmee attractions you've come to experience - Magic Kingdom(R) Park, Disney's Hollywood Studios™, Epcot(R), Disney's Animal Kingdom(R) Theme Park, ESPN Wide World of Sports(R) Complex, SeaWorld Orlando, Discovery Cove, Aquatica and Universal Studios Florida(R)/Islands of Adventure(R) and CitiWalk - while providing you with a nearly unlimited number of things to do when you're not experiencing the magic of the theme parks. Additional services include transportation to Walt Disney World, SeaWorld Orlando and Universal Studios, Disney tickets at our Guest Services Desk to help you customize your experience to fit you plan and budget and welcome information that will provide you with tips on getting the most out of your vacation. With a professional staff and family-friendly accommodations at a great value, our hotel is the best way to experience all that the Orlando region has to offer. Whether you are staying with us for your family vacation, family reunion, wedding, convention, trade show or sports event you'll find everything you need close by. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, LoveHolidays, Expedia, Hotels.com, Hotelopia, Agoda, TravelUp, Priceline, Odigeo, TripOnline SA, Traveltool, S.L.U., getaroom.com, Evoline ltd, Cancelon and HotelQuickly so you can book your Seralago Hotel and Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Seralago Hotel Kissimmee
Seralago Kissimmee
Seralago Hotel And Suites Kissimmee, Florida

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing