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“Plumbing issues, poor service, not enough bath linens, very uncomfortable beds”

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Tropical Palms Resort and Campground
Ranked #14 of 154 Hotels in Kissimmee
Reviewed 19 June 2014

Shower: 2 days with shower not draining & broke control handle - very disgusting & unsanitary. Noticed problem first night but was too late to call front desk. Reported problem first thing next morning and called during day while out to make sure fixed. Returned to room at 10:00 p.m. and problem not fixed. Called front desk and maintenance showed up at almost midnight, at which time I sent them away b/c we had all given up and went to bed. Came back next morning and finally got the shower fixed.

Bath Linens: We only had 4 wash cloths in our cottage. Upon checking in went to front desk and was told they were out. Next day requested again and still out. Finally on day 3 received 3 clean wash cloths. Not sufficient for 5 people

Worst Beds Ever: The beds had to be the most uncomfortable I have ever slept in. The pull out couch was a joke. You could feel every bar. Not able to be slept on at all.

Rude manager: Manager came to our cottage and asked me what the problem was. I went through the whole thing with him and he said is that all??? He asked if I had refused to be moved to a different cottage, which I had not. He never apologized, and then left and told me to come see him in the office later. When I went to see him he ended up giving me a 10% discount. Very poor customer service.

We have camped at Tropical Palms many times in years past. I'm not sure if I will ever return to this resort.

  • Stayed: June 2014, travelled with family
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5  Thank PTK9999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TropicalPalmsGSM, General Manager at Tropical Palms Resort and Campground, responded to this reviewResponded 11 December 2015

Thank you for your feedback. We continually look for ways to improve the quality of each individual's stay at Tropical Palms, and your comments towards this goal will be carefully reviewed. We look forward to welcoming you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 18 June 2014

We stayed here in our RV for a few days in April. It was clean and quiet. The bathrooms could use some updating. We were camped right across from the pool and it was still fairly quiet. They also have houses for rent which look very nice and they are in a quiet area but we didn't stay there. I think they would be a great place for a family flying into Orlando or without an RV. The best thing about this place is that it's very secure yet it's right off the main road through town with many places to eat and shop and only a few minutes from Disney.

Room Tip: There are no rooms. I'd suggest to go online for a map to pick your campsite or house rental.
  • Stayed: April 2014, travelled with family
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1  Thank RDCprc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TropicalPalmsGSM, General Manager at Tropical Palms Resort and Campground, responded to this reviewResponded 11 December 2015

Thank you for your feedback. We continually look for ways to improve the quality of each individual's stay at Tropical Palms, and your comments towards this goal will be carefully reviewed. We look forward to welcoming you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2014

We loved everything about this resort, yes it could have been cleaner, but nothing anybody couldnt deal with. The staff was super friendly, and the park was nice, and great location for all of our activities. We WILL come back to this resort when we come back to florida. Tropical Palms gave us a great experience. We stayed for 4 nights.

  • Stayed: May 2014, travelled with family
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Thank lexy34ever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TropicalPalmsGSM, General Manager at Tropical Palms Resort and Campground, responded to this reviewResponded 11 December 2015

Thank you for your feedback. We continually look for ways to improve the quality of each individual's stay at Tropical Palms, and your comments towards this goal will be carefully reviewed. We look forward to welcoming you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2014

This campground offers cabins and we stayed for about 3 days......when I say convenient I am not joking......10 minutes from Walt Disney.....we are avid Disney goers and this place is great if not staying on property.......the cabin we stayed in was older and had dings and places in walls that needed repair but it was very clean......grounds are well maintained......there is a pool and snack bar...staff was very pleasant.......also right up road from another small amusement area

Room Tip: look for or ask for the "newer" cabins
  • Stayed: April 2014, travelled with friends
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Thank ugagrlfl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TropicalPalmsGSM, General Manager at Tropical Palms Resort and Campground, responded to this reviewResponded 11 December 2015

Thank you for your feedback. We continually look for ways to improve the quality of each individual's stay at Tropical Palms, and your comments towards this goal will be carefully reviewed. We look forward to welcoming you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 June 2014

We have stayed at Tropical Palms for several years now. We use it as a pre/post WDW resort to unwind. The resort has a great pool and is very clean. At night, it's within walking distance (1-2000 ft) from Old Town that offers shops and outdoor car shows. The only category that it doesn't get an "excellent" in is the strength of the Wifi system.

  • Stayed: April 2014, travelled with family
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Thank Art261
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TropicalPalmsGSM, General Manager at Tropical Palms Resort and Campground, responded to this reviewResponded 11 December 2015

Thank you for your feedback. We continually look for ways to improve the quality of each individual's stay at Tropical Palms, and your comments towards this goal will be carefully reviewed. We look forward to welcoming you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 May 2014

Took the wife to Disney World for her 30th birthday this week...after reading all the reviews I was a little scared truth be told, but my fears were quickly put to rest...the resort is older but beautiful ....Our little cottage was just right...so much so that the wife and I are thinking of buying it...come equipped with kitchen , laundry, nice shower, and plenty of space to spread out...we don't have kids but we are agreed this would be a fantastic place to bring them....literally seven minutes from old town Kissimmee ....super fun,....so glad we stayed here and avoided the negative Nancy's....For a couple who likes their privacy , this is the place for it...I people should definitely give it a try...As for the wife and I...we will most assuredly be back!!!

  • Stayed: May 2014
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4  Thank NCATES76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TropicalPalmsGSM, General Manager at Tropical Palms Resort and Campground, responded to this reviewResponded 11 December 2015

Thank you for your feedback. We continually look for ways to improve the quality of each individual's stay at Tropical Palms, and your comments towards this goal will be carefully reviewed. We look forward to welcoming you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2014 via mobile

During our holiday trip in Florida we stayed at many different camp sites and this was the least enjoyable. We decided to stay here due to the very close location to the Disney Parks. When we arrived it was pouring and the entire RV camping was flooded. Sites are very close to each other and there is no privacy from the neighbours. Showers were hot, but very weak. Bath house outdated. The free Wifi was quite reliable.

If you just spent the night here, it is okay. During the day we could not imagine spending some time here.

Stayed: May 2014
1  Thank lasenza31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TropicalPalmsGSM, General Manager at Tropical Palms Resort and Campground, responded to this reviewResponded 11 December 2015

Thank you for your feedback. We continually look for ways to improve the quality of each individual's stay at Tropical Palms, and your comments towards this goal will be carefully reviewed. We look forward to welcoming you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Tropical Palms Resort and Campground

Address: 2650 Holiday Trl, Kissimmee, FL 34746-4783 (Formerly Tropical Palms FunResort)
Region: United States > Florida > Central Florida > Kissimmee
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool
Hotel Style:
#5 Top resorts Hotel in Kissimmee
Price Range: £80 - £129 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Tropical Palms Resort and Campground 3*
Number of rooms: 150
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Also Known As:
Tropical Palms Resort And Campground Hotel Kissimmee
Tropical Palms Funresort Kissimmee
Tropical Palm Fun Resort
Kissimmee Tropical Palms
Tropical Palm Resort Kissimmee
Tropical Palms Resort And Campground Kissimmee, Florida

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