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Howard Johnson Enchanted Land Hotel Kissimmee FL
Ranked #121 of 152 Hotels in Kissimmee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Pretty good”
Reviewed 5 August 2014 via mobile

Went to the area on vacation with the family, had a great stay. Manager was very helpful. Explained hotel was under new management and were freshening up the Hotel. I could tell cause the towels were new and I could smell fresh paint. I was a little skeptical after reading previews reviews, however, we gave it a shot. The hotel is close to the parks.

Stayed August 2014
Helpful?
1 Thank Sandra K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mrr R, General Manager at Howard Johnson Enchanted Land Hotel Kissimmee FL, responded to this review, 6 August 2014
Dear Sandra K:

Thank you for taking the time to write your review of our property, your comments are very much valued. We are glad that you enjoyed yourself and decided to stay with us. It is nice to see that Guest notice the changes. Thank you for your kind words, on Behalf of the Owner , Myself and Staff we all will look forward to your next stay with us.

Sincerely,
Mary Rivera-GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (60)
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English first
Burlington, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 August 2014

Despite the reviews we decided to give this place a try and I was really pleased that we did... Upon walking in to check in the girl at front desk Dawn was very busy and handled each guest before us with a smile and care very friendly so needless to say check in was smooth the room was clean and had a fresh smell the general manager was wonderful and professional we will come back again the property was well kept and very quite during the night I would recommend this place to my dearest friends and family

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank feliciagrad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mrr R, General Manager at Howard Johnson Enchanted Land Hotel Kissimmee FL, responded to this review, 5 August 2014
Dear feliciagrad :

On Behalf of Myself , The Hotel Owner and Staff we would like to Thank You for taking the time to post a Review. I will let Dawn know of your kind words she is a fantastic front desk associate. The Entire Team works very hard to make alot of changes and when when they see something like this makes them want to go that extra Mile even more. We are so glad that you decided to stay with us and we look forward to having you back again in the near future. I personally would like to Thank you for your Kind words . I really care and go above and Beyond to try to help all guest that enter our door , Thank you once again.

Many Blessings,
Mary Rivera- GM
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 July 2014

This hotel is like an horror movie. Smell horrible, so old, dirty, the towels are like used by a beggar, they were yellow, like 100 years old. The lobby, was like an asylum for indigent people. There nothing good I can say about it. The only good thing, I check-in at 11PM nd checked out at 7 AM.

  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Mariann V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mrr R, General Manager at Howard Johnson Enchanted Land Hotel Kissimmee FL, responded to this review, 5 August 2014
Dear Mariann V :


On Behalf of the Hotel Owner, Management and Staff we are sorry that you had a Bad stay Several Changes Have been made with Hotel staff and Purchasing of New Items . We do hope that you give us another opportunity in the future. We thank you for your Review .

Sincerely,
Mary Rivera- GM
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Travellers are raving about these Kissimmee hotels

Kissimmee
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 23 July 2014

on our recent stay at this hotel the room they had put us in looked old and rundown and the staff was friendly at the begining then had turned into twofaced people, ( Mary Rivera) was rude to us and our employer on a daily basis, pool area was very dirty at the bottom and had alot of bugs all throuout the pool

Room Tip: choose another place to stay.
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  • Stayed July 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank David N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mrr R, General Manager at Howard Johnson Enchanted Land Hotel Kissimmee FL, responded to this review, 5 August 2014
Dear Guest:

Thank you for taking the time to do a review for us. On behalf of the Owner and Myself we are sorry that your stay was not what you expected, I am personally suprised with your review , Not once did you mention and Issue with the Hotel , the staff or myself . If anything you always Thanked us for working with you..

Wishing you Many blessings for the future.

Sincerely,
Mary Rivera-GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Preston
1 review
Reviewed 16 July 2014

Came with the family kids enjoyed it pool game room and the bunk beds were so much fun. Def will come again clean and pleasant staff what else can you ask for . Started off great and ended great sooooooooo close to all the attractions

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cookingqueen24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mrr R, General Manager at Howard Johnson Enchanted Land Hotel Kissimmee FL, responded to this review, 17 July 2014
Dear Cookingqueen24:

Thank you for taking the time to write your review of our property, your comments are very much valued. .On Behalf of the Owner, Staff & Myself we Thank you again, and we look forward to seeing you on your next trip to Kissimmee FL.
Best Regards,
Mary Rivera-GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Howard Johnson Enchanted Land Hotel Kissimmee FL

Property: Howard Johnson Enchanted Land Hotel Kissimmee FL
Address: 4985 W Irlo Bronson Memorial Hwy, Kissimmee, FL 34746-5336
Phone Number:
Region: United States > Florida > Central Florida > Kissimmee
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#26 Top resorts Hotel in Kissimmee
Price Range (Based on Average Rates): £
Hotel Class:2 star — Howard Johnson Enchanted Land Hotel Kissimmee FL 2*
Number of rooms: 160
Official Description (provided by the hotel):
Howard Johnson Enchanted Land has an outdoor pool, a spa tub, and a fitness center. Complimentary wireless Internet access is available in public areas. Additional amenities include complimentary newspapers in the lobby and a safe deposit box at the front desk. Guest parking is complimentary. ... more   less 
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Also Known As:
Howard Johnson Enchanted Land Hotel Kissimmee FL Florida
Kissimmee Howard Johnson
Howard Johnson Kissimmee

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