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“Great location = Great holiday” 3 of 5 bubbles
Review of Comfort Suites Maingate East

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Comfort Suites Maingate East
Ranked #5 of 153 Hotels in Kissimmee
Certificate of Excellence
London, England, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Great location = Great holiday”
3 of 5 bubbles Reviewed 29 October 2013

Hi there,

We stayed at the Comfort Suites Maingate East this October (2013) from the 2-16th, right before it got busy for the holidays and Halloween.

The hotel is in a great location, just behind Old Town and Fun Spot USA which is great for things to do when you're not at Disney World or one of the other theme parks.

The hotel itself is in good condition and is very clean. The rooms are comfortable but like most hotels in busy resorts are in need of a style update (Important to note that this is my personal opinion on taste) The Hotel offers complimentary breakfast every morning offering a variety of foods. (eggs, some kind of meat, cereals, waffles etc) Most of it wasn't to my tastes and there wasn't many healthy options besides bananas and apples. There is also a pool bar which opens in the afternoon and serves snacks (chrisps) and junk food and drinks of all varieties. The only down side about the pool bar I must note is it only opens at 3pm which sucks if you don't want to walk out to Old Town and are hungry at 1pm (Like me...lazy on holiday)

Other things:
There is a small shop which sells drinks, snacks, sun screen, shorts etc
There is also a on site attraction ticket agent and there are free shuttles to the parks too.

Down side:
Although your room has a kitchenette with microwave, fridge and sink THERE ARE NO CUPS, PLATES, BOWLS OR CUTLERY. which I found VERY irritating. (I am only 27yrs old but I like my morning cup of tea in a mug NOT a bloody plastic cup!)
Walls are paper thin to the hallway- If you're a light sleeper, noisy people heading down to breakfast will annoy you.
The lifts are very slow coming up to the floors (important to note that I stayed on the 2nd floor so walked up most times)
Hotel attracts travel groups of kids (largely due to the free breakfast I'd say)

Overall:
Its a great location, just 15 mins or so away from the Disney parks. The Lynx Bus stops just at the front of Old Town so you can use the public transport system easily without getting lost (virtually impossible to do when you can see Old Towns A-frame from a mile away!)
So many restaurants and attraction on your door step so you wont get bored or have to go far for entertainment or shopping.

Generally, you get what you pay for here. It was great for us. I would stay again for the location.

Room Tip: Choose rooms on lower floors so you avoid the slow elevators. Rooms on the front side view the car p...
See more room tips
  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Chell572
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (340)
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English first
West Midlands, uk
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed 27 October 2013

Wanted somewhere close to parks with ample parking, good location for malls, restaurants, including breakfast and a clean room and we got it.
Hotel is across from old town which had halloween decorations up but more geared towards bikers, some dodgy bars etc but nice experience to go once especially if u like crazy fairground rides.
Room was on third floor with a view of the rides at old town and the hotel car park and very spacious with a fridge, microwave, living area and huge beds.
Breakfast was included and just what we needed before a busy day at the parks, cereals, fruit and hot selection of egg, sausage, pancakes.
Tea and coffee was available 24/7
The lady on the tour desk was very helpful and not pushy when we had questions
Walkable fast food places were KFC, McDonald's, checkers, flippers pizzeria, also ponderosa, red lobster all nearby.
I'm an agent so will be able to sell more of this hotel now I've visited and highly recommend it if you hire a car.
Disney was 10 minute drive, universal 15/20

  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank vkatep25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortSuitesFL, General Manager at Comfort Suites Maingate East, responded to this review, 29 October 2013
Thank you for choosing our hotel for your recent stay in our area and taking the time to comment about our hotel and amenities.

Thanks for pointing out that our breakfast buffet is included in the room rate and there is a good selection of food to choose from.

Once again thanks for staying and as an agent for recommending our hotel for future guests.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Fulton, Tennessee
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 24 October 2013

This was a wonderful hotel. Our room was exceptionally clean and was kept that way throughout our entire stay. Rooms were quite large and very comfortable beds. I would definately stay here again. The most helpful staff member was Tray at the front desk. Sometimes the front desk staff wasn't as friendly as I would have liked even though they answered my questions and always was quite nice once I got their attention. Breakfast wasn't my favorite among the many Comfort Hotels I have stayed at in the past. But also in their defense this was one of the largest and busiest breakfast areas we have ever seen. Breakfast personnal was very nice. We were on the 6th floor and a tall palm tree blocked our outside view, but next time would ask to be on the 7th floor. Very very happy with this hotel.

  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Geeorgette S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortSuitesFL, General Manager at Comfort Suites Maingate East, responded to this review, 29 October 2013
Thank you for choosing our hotel for your recent stay in our area.

Our housekeeping staff appreciates your comment about the exceptional clean room as they take a lot of pride in their work.

Glad Tray was helpful at our front desk and that you will stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charleston, South Carolina
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 23 October 2013

Yet again, this hotel has exceeded expectations! Front desk was quick and friendly when checking in. The main areas of the hotel are clean, pool is sparkling (and open 24 hour!) and room is spotless. The breakfast was excellent: plenty to choose from and plenty available to eat. I will definitely choose this hotel again.

  • Stayed October 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank JadiFlick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortSuitesFL, General Manager at Comfort Suites Maingate East, responded to this review, 29 October 2013
Thank you so much for being a loyal customer of our hotel. We try hard to keep and maintain our customers and not take anyone for granted that they will just return.

Appreciate the cleanliness compliment for our staff and that our breakfast selections were more than ample.

Once again thank you for being a loyal customer and we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Arrochar, Scotland, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 21 October 2013

The rooms are large and the beds comfortable,maid service every day.The staff friendly and helpful,hotel spotlessly clean.The breakfast was okay not my type of thing,etc waffles,ltd cereals but ok to get you started in the morning.Had no trouble finding the hotel,very quiet considering a funfair type show over the road.They also had a gym and pool which was quiet we went September for two weeks.Would go to this hotel again.

Room Tip: we had a queen twin room.
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  • Stayed September 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Carol S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortSuitesFL, General Manager at Comfort Suites Maingate East, responded to this review, 29 October 2013
Thank you for choosing our hotel for your recent stay in our area and for the positive comments about our staff and hotel.

Thanks for mentioning our friendly staff and the cleanliness of our hotel as these are key areas we continually work on.

Once again thanks for staying with us and we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Springfield, IL
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 17 October 2013

Nice motel, close to Old Towne. Clean, seems well managed. Good breakfast. Only suggestion I would make is for management to make sure the front desk staff are greeting guests with a smile and an understanding that they only have a job because these guests have chosen to stay at our motel.
I hate to go to a hotel where the front desk staff act like they don't want to be there. If the front desk staff were more friendly I would rate this motel a 9.

  • Stayed October 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank denn7896
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortSuitesFL, General Manager at Comfort Suites Maingate East, responded to this review, 18 October 2013
Thank you for choosing our hotel for your recent stay in our area.

I am sorry my front desk staff acted poorly as this is not common but I will definitely address this matter. The comments as regards cleanliness and good breakfast are appreciated.

Once again thank you for choosing our hotel and we hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida
Level Contributor
51 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 17 October 2013

I used hidden for the title of my review because the hotel is NOT easy to find. It's not visible from Irlo Bronson Road and even the street sign for Florida Plaza Blvd. is not easy to see. Just remember it's right next to Old Town and that will make it much easier to find. Not being visible from the road also means there is a lot less noise than you might have if you were right on the road because the traffic can be busy during high season. They have a good rate for Florida residents and we had a nice room overlooking the pool. The breakfast buffet is free and it varied a bit from one morning to the next. The staff members there were super friendly as were the people at reception. One morning I went to breakfast and left my laptop on the bed, I left for the theme parks and forgot to put it away. When I returned later that day the laptop had not been disturbed in any way. There are a fridge and a microwave in the room which is nice if you have leftovers or like to keep some snacks on hand. If you think about parking at the attractions costing on average $15 each you can save a lot by using the hotel's free shuttle service but it doesn't run as often as we might have hoped so we didn't use it. One nice thing is that at night when you are driving back from the Disney or Epcot parks you simply look for the lights of Old Town to help guide you in the right direction. The next time I am in the area this is where I would want to stay.

  • Stayed October 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank bedlammanor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortSuitesFL, General Manager at Comfort Suites Maingate East, responded to this review, 18 October 2013
Thank you for choosing our hotel for your recent stay in our area. Your commentary is quite detailed and helpful for future readers of Trip Advisor reviews.

Also, thank you for the "Hidden Gem" title as since our hotel is not on the highway, we are a bit hidden but you found us and we are glad you did.

Once again thanks for staying with us and we look forward to serving your accommodation needs again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Suites Maingate East

Property: Comfort Suites Maingate East
Address: 2775 Florida Plaza Blvd, Kissimmee, FL 34746-4701
Phone Number:
Region: United States > Florida > Central Florida > Kissimmee
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Kissimmee
#6 Romantic Hotel in Kissimmee
#9 Business Hotel in Kissimmee
#15 Best Value Hotel in Kissimmee
Price Range (Based on Average Rates): £
Hotel Class:3 star — Comfort Suites Maingate East 3*
Number of rooms: 198
Official Description (provided by the hotel):
This Kissimmee hotel is located just 2 miles from Walt Disney World Resort and is a Disney Good Neighbor Hotel. Enjoy the great amenities at this hotel in Kissimmee like flat screen TV's, quad charging stations, complimentary deluxe hot & cold buffet breakfast and complimentary scheduled shuttle to all major Orlando theme parks. Relax by the outdoor pool or whirlpool spa any time day or night, or have a drink at Barracuda Bart’s poolside bar. The hotel is close to Osceola Heritage Park, Silver Spurs Arena and Disney ESPN Wide World of Sports. Bring the family to Comfort Suites Maingate East where great memories are made! ... more   less 
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Also Known As:
Comfort Suites Maingate East Hotel Kissimmee
Comfort Suites Kissimmee
Comfort Maingate East
Kissimmee Comfort Suites
Comfort Suites Maingate East Kissimmee, Florida

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