We stopped here on our way home from Florida. It had been a long, hot day and we only drove about 2 hours before having to stop for the night. I made the reservation online and when we checked into the hotel, the girl didn't seem to have much enthusiam or pleasantries for customer service.
I got checked in and later on my husband stopped by to give them our Priority Club number. He then had to make a second trip back down to the desk to see what we got for being a Priority Club member.
Most times when we stay at Holiday Inns or Holiday Inn Expresses we get something for being a loyal Priority Club member. I realize that at a regular Holiday Inn, breakfast is not included, but most of the ones we have ever stayed at have given us at least 1 free breakfast in the restaurant for being a loyal member. This hotel however was different. After 2 trips to the front desk (because the girl didn't give us all the information), we were given a certificate good for $2, yes a whole whopping $2, towards a drink or breakfast. I found that to be a slap in the face. I realize they don't have to give you breakfast, but most of the nice ones give you a little more then $2 for being a Priority Club member.
Overall the hotel was nice. Rooms were clean, beds were comfy, and they had working internet, all of which we were looking for. Customer service could certainly use a boost though.
- Official Description (provided by the hotel):
- Welcome to Lake City, the Freshwater Capital of America! As the gateway to Florida, we welcome you with southern hospitality and invite you to experience award winning accommodations and service at the Lake City Holiday Inn Hotel and Suites! As Lake City s finest hotel, we offer 127 finely-appointed rooms including 42 suites in a completely non-smoking hotel! We offer the corporate and leisure traveler flexibility, convenience, comfort and a host of amenities including an indoor heated pool, whirlpool, sauna, fitness center, cardio aerobic equipment and a business center. We are located in a central location at I-75 and US Highway 90, which allows you to visit many attractions: Wild Adventures, Spirit of the Suwannee Music Park, Ginnie Springs, Itchetucknee Springs State Park, Olustee Battlefield, Stephen Foster Memorial, Suwannee River and many other state parks. Whether your travel to Lake City is for business or for pleasure, our professional staff and luxurious surroundings will greet you with the comfort and southern hospitality you desire. Additionally, we offer each guest a complimentary copy of USA today, free local calls, guest laundry facility and high speed internet service with wireless internet service available on all floors. Relax...we are waiting to welcome you to our home sweet home! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, IHG, Travel Republic (UK), Expedia, TripOnline SA, Hotels.com, Ebookers, HotelsClick, Cancelon, getaroom.com, Evoline ltd and 5viajes2012 S.L. so you can book your Holiday Inn Hotel & Suites Lake City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Lake City Hotel Lake City
- Lake City Holiday Inn