Westin and SPG, you sure deliver when it is needed.
My partner and I had to drive down on short notice because of a delicate family decision that had to be made. As a loyal SPG member, I booked here and followed up with a phone call to the Front Desk. I explained that our family would have to make some tough decisions and requested to be on as high a floor and in as secluded room as possible.
The hotel was more than willing to accommodate us and indeed placed us in seclusion on the SPG top floor. It meant a lot to us that this property and its management did all they could to make it a peaceful atmosphere while we worked through some of the toughest decisions in life.
The hotel was immaculate, the service was stellar, and the grounds were beautiful--everything you'd expect from a top-rate Westin. I won't elaborate further because all of that has already been covered in previous reviews.
Westin Lake Mary, thank you for being sensitive to our needs. I hope Starwood Corporate recognized you from this grateful guest.More
- Free Wifi
- Free Parking