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“Fairly nice hotel in an area frequented by business travelers.”

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Orlando Marriott Lake Mary
Ranked #7 of 12 Hotels in Lake Mary
Certificate of Excellence
Reviewed 28 October 2013

Friendly check-in. clean room, but ... no safe which is a nice option in most hotels, especially considering we had a concierge level room.
Went for the cocktails in the evening and there was not much out at all and all cocktails and wines were an extra charge.
Breakfast on the concierge level was not like a Ritz Carlton breakfast, but they did have eggs fixed different ways the two days we were there as well as hot oatmeal and a variety of other items. Nothing fancy, but convienient and fast with a pleasant staff person to help out.

Business services are available on the concierge level ... computers, printers, fax etc.

The location is close to I-4 and the Greenway as well as within walking distance of other restaurants and bars and shops. Some directly behind the hotel. A movie theater is within walking distance.

The bar downstairs was nice. A friendly staff and they try to make sure they can make you what you want even if they have to run to the kitchen for extra ingredients.

Would stay again.

Room Tip: A basic king room on the concierge level was worth the extra amount even though it was nothing like...
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  • Stayed: October 2013, travelled as a couple
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1  Thank shelbee67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruce S, General Manager at Orlando Marriott Lake Mary, responded to this reviewResponded 30 October 2013

ShelBee67,

Thank you for the wonderful comments about your last visit to our hotel. We hope
to see you again when you visit the Lake Mary area. By the way, My Favorite Car
of all time is the 1967 Shelby, so next time you visit please introduce yourself
so I can personally ask you about your screen name!

Hospitably Yours,

Bruce Skwarlo, C.H.A.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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204 - 210 of 366 reviews

Reviewed 19 October 2013

Stayed a few times now on business. Polite, friendly and helpful reception staff.

Shuttle bus available that will take you to local places shopping.

Love the beds in the Marriott, so comfortable and rooms are spotless.

Always enjoy staying here.

Room Tip: Nice restaurants at the back of the hotel, follow the garden path.
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  • Stayed: October 2013, travelled on business
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1  Thank Teresa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruce S, General Manager at Orlando Marriott Lake Mary, responded to this reviewResponded 20 October 2013

TeresaR,

Thank you for the Great comments about our Hotel.
Please come back soon!

Bruce Skwarlo, C.H.A.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 October 2013

We came here expecting a standard, sterile business hotel but have to say that we were really pleasantly surprised. The staff here are taking happy pills or maybe there's just that wonderful rarity of a culture that permeates an entire company!
From the super friendly front desk (of course, they should be!), to the helpful folks who were staffing a conference at which I was speaking (keeping me in water so I could talk for a few hours) to the housekeeper who saw me struggling with my bags and helped me to the elevator with them. Shouldn't this all be standard at any hotel? Yes, but I travel a lot and it's simply not.
Location is super and close to every convenience, tons of restaurants, obviously great for Sanford Airport, but an easy ride down 417 to Orlando.
Property is very clean, not just the rooms but the meeting facilities too. We can't speak for the restaurant, bar or fitness center as we didn't use them, hence 4 stars.
We go to Orlando frequently and will definitely stay here again.

  • Stayed: October 2013, travelled on business
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Thank beanetbear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruce S, General Manager at Orlando Marriott Lake Mary, responded to this reviewResponded 20 October 2013

Beanetbear,

Thank you so much for the wonderful and humorous comments. I need
to keep suppling my team with those Happy Pills if it will assure reviews
like yours! Next time you visit Lake Mary stop in our restaurant or
Espresso Bar for a Starbucks!

Hospitably Yours,

Bruce Skwarlo, C.H.A.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 September 2013

The front desk staff was very fast, professional and polite during check-in, and offering ideas on where to eat locally. They were very accommodating as well. I stayed 3 nights for business meetings nearby. The hotel was clean and well maintained. I did not use any of the restaurants, business services, pool or other facilities, so I cannot comment on those, however the room was nice, clean, and sufficient for what I was there for.

  • Stayed: September 2013, travelled on business
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1  Thank RRDUtah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruce S, General Manager at Orlando Marriott Lake Mary, responded to this reviewResponded 25 September 2013

RRDUtah,

I was happy to hear you enjoyed the cleanliness of our hotel and
will pass along your wonderful comments regarding the high level
of service you received from our Desk team!
Please come back and visit us soon.

Hospitably Yours,

Bruce Skwarlo, C.H.A.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 August 2013

Very nice property, well cared for. Rooms are nice and clean. They have good food also. They have a great brick oven pizza right next door, it is convenient to many other restaurants as well. I would stay there again when traveling to this area.

  • Stayed: December 2012, travelled with family
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Thank al0haislandgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruce S, General Manager at Orlando Marriott Lake Mary, responded to this reviewResponded 28 August 2013

AlohaIslandGirl,

Thank you for the kind comments about our hotel and I was happy to hear
you enjoyed our location and amenities!

Hospitably Yours,

Bruce Skwarlo, C.H.A.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2013

Let me start by saying that we were given a gift certificate that paid the room charge for our two-night stay. Although, our initial impression was favorable, by the time we left, we were not at all impressed with this Marriott, and it certainly doesn't match up to the standards that most other Marriotts achieve. We arrived on a Friday afternoon when, granted, the hotel was very busy with check-ins. The clerk at the front desk appeared to be having a "bad day", and was not at all pleasant. The bell staff was not much better, but we brushed that off and made our way to our suite. Nothing really wrong with the room, per se, but for the rates they charge, it seemed like things should have been a little nicer. I'm sure the hotel has no say in this, but Marriott, as a franchise, should really reconsider where they get their toiletries. The soaps, shampoos, etc. all have a fragrance that just is not pleasing. It's not a "bad" smell, but most certainly is not good. My wife and mother-in-law (not experienced travelers) settled in to watch a pay-per-view movie, but were shocked when they came to find out (after they had already clicked the "play" button) that we were being charged $18.00 for a fairly recent but not very good movie, and that there was no way for the charge to be refunded once it started. All in all, a very "average" experience from a hotel chain that normally meets or exceeds our expectations in spades.

  • Stayed: June 2013, travelled with family
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1  Thank tls0857
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruce S, General Manager at Orlando Marriott Lake Mary, responded to this reviewResponded 29 July 2013

Tls,

Thank you for the honest feedback and I have to admit that it is never our
Goal to have a guest leave less than satisfied. It appears that may have
been the case with your visit. As you know it is quite hard to specifically
address your concerns since your identity and dates of stay are anonymous,
so please feel free to contact me directly.

You will be happy to learn that our Amenity line of soap and shampoos will
be changing nationwide in the upcoming months, and you are correct we do
not have the ability to stray from the company approved products.

The movie prices and selection are again not up to our property to control but
we certainly have the ability to Not Charge you upon your feedback.

Thanks again for being honest and feel free to contact me personally to redeem
your $18 rebate.

Hospitably Yours,

Bruce Skwarlo, C.H.A.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2013

Love this Marriott this was our second visit. Lovely property that is well maintained. Rooms are spotless and there is ample parking. Towels are a little thin and rough but otherwise a very pleasant stay. Be sure to try the Patisserie Bakery Cafe and Terramia Brick Oven Pizza next door both are excellent. Stay away from Fishbones!

  • Stayed: July 2013, travelled as a couple
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Thank AnaRMiami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruce S, General Manager at Orlando Marriott Lake Mary, responded to this reviewResponded 29 July 2013

AnarMiami,

I was delighted to hear of your wonderful review. Your comments
about a lovely, well maintained, and spotless hotel will be shared
with our Team!

Hospitably Yours,

Bruce Skwarlo, C.H.A.
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Orlando Marriott Lake Mary

Address: 1501 International Pkwy, Lake Mary, FL 32746-4708
Region: United States > Florida > Lake Mary
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Lake Mary
#9 Family Hotel in Lake Mary
Price Range: £117 - £175 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Orlando Marriott Lake Mary 3.5*
Number of rooms: 299
Official Description (provided by the hotel):
Totally renovated Hotel in August 2011! Top Guest Service Award Winning Hotel! ... more   less 
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Also Known As:
Orlando Marriott Lake Mary Hotel Lake Mary
Marriott Lake Mary
Lake Mary Marriott
Orlando Marriott Lake Mary Florida

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